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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

4.0 star property

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Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a thatched-roof structure.
Property video
A beach with rows of sun loungers and orange umbrellas, a clear blue sky, and a cityscape in the background.
An indoor dining area with tables and chairs, surrounded by lush greenery and hanging plants.
A building with multiple balconies, lush greenery, and a large wooden wheel.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Business services
The current price is $177
$147 nightly
$177 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Puerto Mágico
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room Two Double Beds

A hotel room with two beds, a desk with a coffee maker, a chair, a table, and a view of the outdoors.

Superior Room Two Double Beds

8.4 out of 10
Very good
(27 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, iron/ironing board, rollaway beds (free)

Double Room Standard

  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, rollaway beds (free)

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Down comforters, in-room safe, iron/ironing board, rollaway beds (free)

Room Standard

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King

A hotel room with a bed, bedside tables, a nightstand, a mirror, and a door leading to another room.

Standard King

7.8 out of 10
Good
(59 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

A hotel room with two beds, a dining table, a chair, a lamp, and a view of the outside.

Standard Triple Room - with a double bed

7.6 out of 10
Good
(44 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

A hotel room with a bed, a desk, two chairs, a table, a lamp, and a painting.

Superior King Bed

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

A hotel room with two single beds, a nightstand with a lamp, a wooden headboard, and a small mirror on the wall.

Standard Room Two Double Beds

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Sep 8 - Sep 9
Total with taxes and fees
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About the neighborhood

Puerto Vallarta

With a stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be a 5-minute walk from Bay of Banderas and 7 minutes by foot from Cruise Ship Terminal. .This all-inclusive hotel is 2.9 mi (4.7 km) from Malecon and 9.5 mi (15.3 km) from Nuevo Vallarta Beach.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • La Isla - 5 min walk - 0.3 miles
  • Puerto Mágico - 5 min walk - 0.3 miles
  • Plaza Caracol - 14 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Jardin Del Sol "Restaurante - ‬5 min walk
  • ‪McCarthy’s - ‬5 min walk
  • ‪Icon Beach Bar - ‬5 min walk
  • ‪Hilton Lounge - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with safes and irons/ironing boards. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Stay in one of 155 guestrooms featuring LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Pamper yourself with onsite massages and facials. Additional features at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Satisfy your appetite at La Troje, one of the hotel's 3 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
La Troje - This restaurant overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Marlene

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing foid and drinks and love the peaceful nights
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Amanda Jane

Liked: Cleanliness
We really enjoyed our stay, and the price was just right.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the whole place had a nice charm about it. The buffet was nice and the service was excellent .
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c worked excellent other than a very bad musty moldy odor,the meals and restaurant were excellent and the cleaning staff were very efficient.Also the massage in the spa was very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! We loved everything about this hotel! The rooms, the food, the staff all excellent in a very relaxed atmosphere. We will be back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tynan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, nice pool
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool , beach is a small walk away
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Jorge Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great service. Would stay here again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and boat docks very close. Pool restaurant and bar were excellent! Friendly staff & good food.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
The clean room, great staff, good food and drinks
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed there as a solo traveler and was very pleased with the staff accommodating his concerns. He liked the pool area and the location. And said the food was decent. pretty sure he would stay there again.
Stayed 11 nights in Feb 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Room was clean, staff nice .. breakfast good Pool nice and clean
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Very charming hotel very clean and friendly staff
Stayed 14 nights in Jan 2026
Verified review

6/10 Okay

Susan

Liked: Cleanliness, staff & service
I brought my family of 5 and met with 2 other families for Spring Break week.
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Luis F

Liked: Cleanliness
Rooms were a bit on the warm side, ac was working just the hall ways stay hot so it does not let the rooms stay cooler, food in the restaurant was ok, just repetitive almost everyday. Over all it was ok. Located in area we like. And not to expensive
Stayed 6 nights in May 2026
Verified review

8/10 Good

Tamela Mae

Liked: Staff & service
Very traditional. A great change from the typical all inclusive
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and helpful. Always enjoy our time spent at this resort.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Lorna Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, setting was great.
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Betty Anne

Very dated - no elevators, air conditioning didn’t work very well. Food was good, grounds were very nice and it was located in a great location
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

darryl

The staff are wonderful
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff, small and quite.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Amara

Liked: Staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Really lovely staff, the food was good and the pool was nice to relax by. Its probably on the more basic end of all inclusive accommodation but we had a great time
Stayed 2 nights in Jan 2026