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Krystal Vallarta

Property class: 3.5

Choose dates to view prices

Photo gallery for Krystal Vallarta

A balcony with two green wire chairs and a view of the ocean.
A wedding setup with a white canopy, chairs, and a table with flowers, overlooking the sea with a cruise ship in the background.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of the mountains.
A reception area with a red wall, a logo, and the text "KRYSTAL Hotels & Resorts".
A balcony with a view of a beach, a palm tree, and a fence.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $100
$83 nightly
$100 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪7 min walk‬
  • Place, La Isla
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, Mountain View

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Deluxe Room, Sea View

7.6 out of 10
Good
(26 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

A hotel room with a bed, a television, a bedside table with a phone, and a painting on the wall.

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, bedside tables, a desk, a chair, a painting, and a door.

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Deluxe Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(18 reviews)
  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

A balcony with two green wire chairs and a view of the ocean.

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(27 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

A hotel room with two beds, a desk, a television, and a bathroom.

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

A hotel room with two beds, a nightstand, a framed picture on the wall, and a large window with a view of palm trees.

Superior Room, Resort View

  • Resort view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a television, and a view of the ocean through the window.

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

A hotel room with two beds, each with a wooden headboard, white linens, and green bed skirts. There is a nightstand between the beds with a lamp and a framed picture on the wall above.

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Sep 28 - Sep 29
Total with taxes and fees
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About the neighborhood

Puerto Vallarta

With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 9 minutes by foot from Cruise Ship Terminal. .This beach hotel is 3 mi (4.9 km) from Malecon and 3.9 mi (6.2 km) from Playa de los Muertos.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.2 miles
  • Playa de Oro - 3 min walk - 0.2 miles
  • Puerto Mágico - 7 min walk - 0.4 miles
  • La Isla - 9 min walk - 0.5 miles
  • Plaza Caracol - 17 min walk - 0.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Food Park PV - ‬6 min walk
  • ‪Jardin Del Sol "Restaurante - ‬1 min walk
  • ‪Cafe Shekinah - ‬16 min walk
  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Krystal Vallarta

Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 388 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a waterslide and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Krystal Vallarta has 3 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Krystal Vallarta Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 380 out of 1010 reviews
Rating 8 - Good. 230 out of 1010 reviews
Rating 6 - Okay. 188 out of 1010 reviews
Rating 4 - Poor. 113 out of 1010 reviews
Rating 2 - Terrible. 99 out of 1010 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for the money.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities
The staff here was absolutely amazing. Very helpful and friendly.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Daniel

Disliked: Staff & service, amenities, property conditions & facilities
the best is all area is tree covered
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good everything fresh
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was activies everyday, we really enjoyed the market and also the karaoke night
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Yes, would stay there again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Isamar

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The room was very clean, good amenities and the staff were so nice and friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Maria Del Carmen Magaña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Minnie

Liked: Amenities
Absolutely great staff!
Stayed 25 nights in Feb 2026
Verified review

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
The facilities are a bit outdated but overall is a nice resort.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
The service was excellent at this resort. The kind, friendly and attentive staff made our stay memorable. The location was also very convenient with plenty of amenities available
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Confusion o n how to pay for drink is meals if not o all inclusive plan
Stayed 1 night in May 2026
Verified review

8/10 Good

Katherine

Room was clean and the staff were very good.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Eve-Emmanuelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing at this resort. They definitely made the experience memorable
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

shawn James

Liked: Cleanliness, property conditions & facilities
it was ok, priced right, Restaurant food was mediocre. Beach access was great, the poolside was good.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff! Great food!
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Arilene

My sink was clogged and I booked a king size bed with sea view I got a two bed bedroom with sea view but I didnt book that
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, amenities
Clean room, excellent customer service and great staff members
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

GENARO

Liked: Cleanliness, staff & service, amenities
Meals could've been much better... i quality and variety.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leonel armando Frausto

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jan 2026