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CheapTickets Verified Reviews
2.0 of 5 guest rating
Room type Options Nightly price Book
Standard Room, Garden View
473 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Room, Ocean View
Room with view
473 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Mountain View
Room with view
430 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Sea View
Room with view
430 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, Sea View
Room with view
430 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Garden View
473 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Ocean View
Room with view
473 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Mountain View
Room with view
430 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Beachside hotel to enjoy 4 outdoor swimming pools and sand beach

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
Grocery/convenience store

With a stay at Krystal Vallarta in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This beach hotel is 0.3 mi (0.5 km) from Bay of Banderas and 9.7 mi (15.5 km) from Nuevo Vallarta Beach.

Stay in one of 388 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All onsite activities, and facilities and equipment included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Buffet-style meals included
  • A la carte dining included
  • Water fitness classes/lessons included
  • Room service not included
  • Local non-alcoholic beverages and soft drinks included

Hotel Amenities

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. This Colonial hotel also offers a fitness center, a garden, and a terrace. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Krystal Vallarta is a smoke-free property.

  • Waterslide
  • Children's games
  • Children's toys
  • Number of outdoor pools - 4
  • Elevator
  • Karaoke
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Access to nearby outdoor pool
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Business center
  • Porter/bellhop
  • Grocery/convenience store
  • Tours/ticket assistance
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 334
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 3600
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 388
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Room service (limited hours)
  • Cable/satellite TV service
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • In-room climate control (air conditioning)
  • Free bottled water
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • TV size: 42
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Toothbrush and toothpaste not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Krystal Vallarta has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach yoga on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Reservations are required for onsite COVID-19 testing

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 390–390 for adults, and MXN 200–200 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Krystal Hotel
  • Krystal Hotel Vallarta
  • Krystal Vallarta
  • Krystal Hotel Puerto Vallarta
  • Krystal Puerto Vallarta Hotel Puerto Vallarta
  • Krystal Resort Puerto Vallarta
  • Nh Hotel Puerto Vallarta
  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta
  • Nh Krystal Vallarta
  • Krystal Vallarta Hotel
  • Krystal Vallarta Resort
  • Krystal Resort
  • Krystal Vallarta Hotel
  • Krystal Vallarta Puerto Vallarta
  • Krystal Vallarta Hotel Puerto Vallarta

We should mention

Pool access available from 9:00 AM to 7:00 PM.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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