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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Couples treatment rooms, body treatments, aromatherapy
Breakfast, lunch and dinner served
Exterior
On the beach, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

8.0 out of 10
Very good
(71 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

7.2 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

7.8 out of 10
Good
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4

Premium Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Standard

  • 215 sq ft
  • Sleeps 2

Similar properties

Deluxe Twin Room with Sea View | Beach/ocean view
Hotel Tropicana - Near Olas Altas Street
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 3,022 reviews
$70 nightly
The price is $84
Apr 12 - Apr 13
Total with taxes and fees
Hotel Tropicana - Near Olas Altas Street

About the neighborhood

Puerto Vallarta

With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. .This beach hotel is 1.2 mi (1.9 km) from Malecon and 4.4 mi (7 km) from Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Cuale Island - 5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 639 out of 1279 reviews
Rating 8 - Good. 328 out of 1279 reviews
Rating 6 - Okay. 162 out of 1279 reviews
Rating 4 - Poor. 79 out of 1279 reviews
Rating 2 - Terrible. 71 out of 1279 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sandra

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The GOOD: The hotel location can't be beat. There is beach access and the staff were actually very friendly and helpful. The beach staff were very attentive and ready to get your drink. The food was actually decent and I liked that there were happy hour options between lunch and dinner. My hubby and I did the all inclusive package and we felt it was worth it. The BAD: The hotel itself was sooo run down. We didn't see any roaches but I know it has been reported by other guests. The curtains in our room wouldn't close all the way and the room smelled funky, like mildew. The kitchenette was nice to have but so run down. The fridge was rusted on the metal and it wasn't super clean feeling. Tons of signs of recoated paint and they painted what looked like electrical wiring. Many of the light switches didn't work. This place needs a full remodel of all their rooms. It looks like nothing has been done since the hotel was built in the 80s. We had prepaid for our stay so it wouldn't have benefited us to go to another hotel. The location, staff, and food outweighed the terrible rooms. I would not stay here again because the rooms were that horrible.
Stayed 4 nights in Dec 2025

8/10 Good

darren

All good, great location,
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Large rooms. Comfortable beds. Very quiet. Big bathrooms with lots of counter space and plenty of hot water. Nice size fridge in the room. Good breakfasts. Great staff. Only downside was the concierge seemed very limited. I found better tours searching the internet.
Stayed 5 nights in Dec 2025

10/10 Excellent

Glen E Looney, San Bernardino

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was courteous and professional.
Stayed 5 nights in Dec 2025

4/10 Poor

VICTOR

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathrooms were bad not clean, rooms outdated and staff really dry and cold not very kind or friendly at all
Stayed 8 nights in Dec 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great! Irma our house keeper did a amazing job on our room. Victor made us amazing drinks and the concierge, Yolanda helped us so much. All the waiters were excellent, Especially Efren. This is why we keep coming back to Playa Los Arcos. Mucho Gracias !
Stayed 12 nights in Nov 2025

10/10 Excellent

Erin, Washoe Valley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay! Our home away from home. Beautiful quiet room, excellent location, excellent front desk check in, and I love all the staff here. They are always friendly and greet you with a smile.
Stayed 10 nights in Nov 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place is located in the perfect area.
Stayed 7 nights in Dec 2025

2/10 Terrible

Teagan Norma

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was charge extra $25 per night for having 2 people in the room.
Stayed 7 nights in Nov 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach! Hotel is close to everything in downtown Puerto Vallarta. Staff was very friendly and helpful if we had any questions.
Stayed 9 nights in Nov 2025

10/10 Excellent

Christine

Stayed 6 nights in Dec 2025

8/10 Good

Timothy R, LaCenter

Liked: Cleanliness
We enjoyed our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2025

6/10 Okay

Roxanna

Stayed 3 nights in Dec 2025

8/10 Good

Tanner

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2025

8/10 Good

Christian Y

Liked: Cleanliness, amenities
The staff at the restaurant and housekeeping were amazing. They were kind and attentive. The location was great and food was very good.
Mold
Mold
Stayed 11 nights in Nov 2025

8/10 Good

Julie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The pools were nice and the pool chairs in the water great! The restaurant where you got to sit and have your feet in the water was incredible, the food and view magnificent! Most of the staff were very friendly. We were first given a horrible room and told nothing else available bc I have a standard room. I booked a superior room and got a standard. The room was so old and there was 1 foot between the bed and the wall to bathroom. The bathroom was so small and dark that I had to shave my legs standing next to the sink outside the shower. 2 days later the manager changed our room. The room was then clean and nice.
Stayed 7 nights in Nov 2025

6/10 Okay

Mike

Stayed 9 nights in Nov 2025

8/10 Good

sheri

Stayed 1 night in Dec 2025

6/10 Okay

Daniel

The room smells like mold
Stayed 3 nights in Nov 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent - helpful and friendly. And the Turtle release into the ocean was very special. The concierge organized participation and was so organized. The release went very smoothly and we hope our turtle survived as it raced into the surf and we think was the second turtle to get to the sea that evening!
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was spotty this time, but the rest of the stay was fantastic, as it is every year!
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
The hotel is in a fantastic location if you're interested in being in town and having lively and fun options to pursue outside of an all-inclusive package. We had a great time. The hotel is older and the rooms could use a refresh, otherwise the place is clean which is most important. The only "incident" is someone took one of our beach towels from a beach chair. The hotel was militant and said we had to pay. It should have been handled differently by the hotel.
Stayed 7 nights in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Wonderfully friendly staff that helped me whenever I had a question. Rooms are slightly outdated but it’s Mexico, so I’m ok with that. Water pressure was strong and hot. Bed was very comfy. The location is hard to beat. Right on the ocean with designated beach chairs and towels. Balcony’s facing ocean added to the charm. Daily maid service was on point. Only complaint is that I had friends that couldn’t come up to my room because he wasn’t a guest. Their security is tight. And it was my fault for not reading the fine print. So jus be aware, no outing guests unless they’re I the resi. It’s def best for families, but I just used it as a starting point to explore all the wonderful delicious restaurants, bars, and art scene. Would def stay again.
Stayed 4 nights in Nov 2025

2/10 Terrible

Lynette

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If i could give this hotel zero stars I would. Front desk staff was down right rude. Rooms are not as advertised. Over priced, room smelt of mold and was
Stayed 1 night in Nov 2025