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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Exterior
Couples treatment rooms, body treatments, aromatherapy
Breakfast, lunch and dinner served
On the beach, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

7.8 out of 10
Good
(67 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

7.2 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

7.8 out of 10
Good
(74 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4

Premium Single Room

  • Sleeps 2
  • 1 King Bed

Room Standard

  • 215 sq ft
  • Sleeps 2

Similar properties

Deluxe Twin Room with Sea View | Beach/ocean view
Hotel Tropicana - Near Olas Altas Street
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 3,001 reviews
$74 nightly
The price is $89
Mar 8 - Mar 9
Total with taxes and fees
Hotel Tropicana - Near Olas Altas Street

About the neighborhood

Puerto Vallarta

With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. .This beach hotel is 1.2 mi (1.9 km) from Malecon and 4.4 mi (7 km) from Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 miles
  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Olas Altas Beach - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Cuale Island - 5 min walk - 0.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 632 out of 1271 reviews
Rating 8 - Good. 326 out of 1271 reviews
Rating 6 - Okay. 162 out of 1271 reviews
Rating 4 - Poor. 81 out of 1271 reviews
Rating 2 - Terrible. 70 out of 1271 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

The room smells like mold
Stayed 3 nights in Nov 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent - helpful and friendly. And the Turtle release into the ocean was very special. The concierge organized participation and was so organized. The release went very smoothly and we hope our turtle survived as it raced into the surf and we think was the second turtle to get to the sea that evening!
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was spotty this time, but the rest of the stay was fantastic, as it is every year!
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
The hotel is in a fantastic location if you're interested in being in town and having lively and fun options to pursue outside of an all-inclusive package. We had a great time. The hotel is older and the rooms could use a refresh, otherwise the place is clean which is most important. The only "incident" is someone took one of our beach towels from a beach chair. The hotel was militant and said we had to pay. It should have been handled differently by the hotel.
Stayed 7 nights in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Wonderfully friendly staff that helped me whenever I had a question. Rooms are slightly outdated but it’s Mexico, so I’m ok with that. Water pressure was strong and hot. Bed was very comfy. The location is hard to beat. Right on the ocean with designated beach chairs and towels. Balcony’s facing ocean added to the charm. Daily maid service was on point. Only complaint is that I had friends that couldn’t come up to my room because he wasn’t a guest. Their security is tight. And it was my fault for not reading the fine print. So jus be aware, no outing guests unless they’re I the resi. It’s def best for families, but I just used it as a starting point to explore all the wonderful delicious restaurants, bars, and art scene. Would def stay again.
Stayed 4 nights in Nov 2025

2/10 Terrible

Lynette

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If i could give this hotel zero stars I would. Front desk staff was down right rude. Rooms are not as advertised. Over priced, room smelt of mold and was
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely experience. Great food every meal. Beautiful hotel. Would love to go back soon.
Stayed 4 nights in Oct 2025

8/10 Good

Annette, Edmonton

Traveled with family
Liked: Cleanliness, amenities
Love the hotel, great pools, food and drinks! Only thing I would change is we would upgrade our room next time
Stayed 14 nights in Nov 2025

8/10 Good

Nicole

Stayed 4 nights in Nov 2025

10/10 Excellent

Dzmitry

Stayed 3 nights in Nov 2025

4/10 Poor

Justin

Stayed 7 nights in Nov 2025

10/10 Excellent

Tanya, Seattle

Stayed 7 nights in Nov 2025

10/10 Excellent

Judy, North Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Cleaned by a wonderful gal
Stayed 16 nights in Nov 2025

2/10 Terrible

Suzette

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room 135 needs cleaning and changing tje curtains, it is molded and disgusting. The ac was not working properly and smelled old and also, that room has a weird painting tjat did not make us sleep for twoo nights. We were moved to tje second floor but had cockroaches so we decided to check out.
Stayed 4 nights in Nov 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located. It is next to the pier and had lots of great food options available. Had a wonderful week, just wish i could stay longer.
Stayed 7 nights in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

10/10 Excellent

Dustine, Clackamas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay in Puerto Vallarta. It is older, and it is not like the hotels in the hotel zone or near the airport. But that’s why we like it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 4 nights in Nov 2025

2/10 Terrible

susan

Stayed 4 nights in Nov 2025

10/10 Excellent

Donna

Stayed 5 nights in Nov 2025

10/10 Excellent

Sherri Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was convenient to everything. The staff were all very friendly. The beach view was amazing.
Stayed 7 nights in Nov 2025

8/10 Good

Daniel, Mountlake Terrace

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. Clean room, clean facilities, nice service staff and great location. Front desk staff seemed to be a bit under staffed so check in and out was a bit slow. Make sure to not remove your wrist band until checkout. We took ours off and threw in trash and they made us search through the trash to retrieve to complete the check out. All inclusive deal worth it, good drinks and food was solid, nobody got sick! Area around the hotel feels safe at day and night. Lots of fun bars as well in the area. All and all, if you like this area- its good spot to stay
Stayed 7 nights in Nov 2025

10/10 Excellent

Elton

Stayed 9 nights in Nov 2025

6/10 Okay

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was beautiful. Chair or seating access both on the beach and pool area was too limited for the number of guests and rooms. People would throw their towels on the chairs at 8 am and never come back to use them. It wasn't a a very fair way to use the amenities. The staff was friendly, and our cleaning lady, Angelique, was fabulous! The shower was nice, but the water kept going from hot to cold while taking a shower, no matter what time of day. Overall, we enjoyed ourselves, but didn't like the pool issues, and didn't like having to wear a plastic bracelet even though we did not choose the all inclusive package for food and drink.
Stayed 20 nights in Nov 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and fresh smelling rooms, wonderful staff throughout the resort, convenient location in a fun area of town. Definitely try the associated restaurant Kaiser Maximilian!
Stayed 6 nights in Nov 2025