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Aparthotel

Moon Paradise

2.5 star property

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Photo gallery for Moon Paradise

Rooftop terrace
Premium Studio Suite, Sea View, Tower | Premium bedding, down comforters, in-room safe, free WiFi
Rooftop terrace
Panoramic Suite | Terrace/patio
Rooftop terrace

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
Javier Rojo Gomez, 801, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Apartment, Beachside

Deluxe Apartment, Beachside | Premium bedding, down comforters, in-room safe, free WiFi

Deluxe Apartment, Beachside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Ground Floor

Deluxe Apartment, Ground Floor | Premium bedding, down comforters, in-room safe, free WiFi

Deluxe Apartment, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor

Deluxe Apartment, 2 Bedrooms, Ground Floor | Living area | LED TV

Deluxe Apartment, 2 Bedrooms, Ground Floor

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 2 Bedrooms, Oceanfront

LED TV

Superior Apartment, 2 Bedrooms, Oceanfront

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Apartment, 2 Bedrooms, Balcony, Sea View

Terrace/patio

Premium Apartment, 2 Bedrooms, Balcony, Sea View

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Apartment, Beachside

Premium bedding, down comforters, in-room safe, free WiFi

Comfort Apartment, Beachside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, Beachside

LED TV

Exclusive Apartment, Beachside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, Sea Facing

Premier Apartment, Sea Facing | Terrace/patio

Premier Apartment, Sea Facing

  • Beach view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment, Sea Facing

Premium bedding, down comforters, in-room safe, free WiFi

Elite Apartment, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Apartment, Sea Facing

Premium bedding, down comforters, in-room safe, free WiFi

Grand Apartment, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Sea View, Poolside

Panoramic Studio Suite, Sea View, Poolside | Terrace/patio

Panoramic Studio Suite, Sea View, Poolside

  • Ocean view
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Balcony, Sea View

Panoramic Suite, Balcony, Sea View | Premium bedding, down comforters, in-room safe, free WiFi

Panoramic Suite, Balcony, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, Ensuite, Poolside

Comfort Suite, Ensuite, Poolside | Premium bedding, down comforters, in-room safe, free WiFi

Comfort Suite, Ensuite, Poolside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Terrace/patio

Panoramic Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Balcony, Poolside

Standard Suite, Balcony, Poolside | Terrace/patio

Standard Suite, Balcony, Poolside

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, Sea View, Tower

Premium Studio Suite, Sea View, Tower | Premium bedding, down comforters, in-room safe, free WiFi

Premium Studio Suite, Sea View, Tower

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

With a stay at Moon Paradise in Puerto Morelos, you'll be near the beach, within a 5-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This aparthotel is 11.8 mi (18.9 km) from Moon Palace Golf Club and 12.9 mi (20.7 km) from Maroma Beach.
View more Aparthotels in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 10 min walk - 0.5 miles
  • Puerto Morelos Town Square - 15 min walk - 0.8 miles
  • Puerto Morelos Artists’ Cooperative - 15 min walk - 0.8 miles
  • Puerto Morelos Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Único Beach - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬15 min walk
  • ‪Cantina Habanero - ‬13 min walk
  • ‪Peninsula - ‬13 min walk
  • ‪Don Ernesto's - ‬10 min walk

About this property

Moon Paradise

Moon Paradise offers 16 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Kitchens offer microwaves and cookware/dishes/utensils. Bathrooms include showers.

This Puerto Morelos aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring kitchens. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and LED televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided on request.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This aparthotel also features complimentary wireless internet access and charcoal grills.
Free self parking is available onsite.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Toaster

Dining

  • Wet bar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • LED TV

Outdoor areas

  • Charcoal grill
  • Rooftop terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (20 inch wide door)
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request)
  • Safe

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Moon Paradise Aparthotel
Moon Paradise Puerto Morelos
Moon Paradise Aparthotel Puerto Morelos

Moon Paradise Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

6.4/10

Cleanliness

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was fabulous! Possibly the best beach view we have had in Mexico. The pool and sun deck were 1 floor below us with the same wonderful view of the ocean. The boardwalk to the beach was right next to the property. The beach clubs with snorkeling and diving tours are all along the beach front. The music during the day is lively but not loud. We could see the traditional performers from our balcony. The beach front is quiet after 7 pm, providing an intimate experience from the balcony or the pool deck. The staff at the property were friendly and helpful! We will definitely return!
Stayed 3 nights in Nov 2025

6/10 Okay

douglas

Disliked: Cleanliness
The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great
Stayed 10 nights in Feb 2025

6/10 Okay

Sheena

Traveled with partner
The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum. Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only. Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm. Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square. WIFI very weak. Constantly dropping off. Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room. Isa at reception was very helpful. She took care of our every request. Thank you, Isa!
Stayed 14 nights in Jan 2025

6/10 Okay

catrin

Traveled with partner
Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there.
Stayed 7 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster
Stayed 1 night in Jan 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Geanene

Liked: Cleanliness, property conditions & facilities
Awesome place. Can’t wait to return.
Stayed 7 nights in Nov 2024

4/10 Poor

james

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Mine shaft elevator. Not safe. Room was not properly equipped. It was clean. And the staff? Helped when they were there.
Stayed 7 nights in Oct 2024

8/10 Good

Alejandro

A pesar de que la habitación y a las áreas les falta "mantenimiento" en general y faltarían amenidades en la habitación (shampoo, una mesa y dos sillas, por dar un ejemplo), la ubicación está excelente, y tuvimos la suerte que no había nadie más en el condo/hotel en el piso 5, por lo que tuvimos todo el piso, que incluye la terraza y alberca para nosotros solos. Hubo mucho ruido la última noche durante la noche y madrugada, desde el piso 4, lo cual fue bastante molesto. El elevador es un montacargas, tal vez para muchos puede ser un punto negativo, pero desde mi punto de vista le agregó un toque de "aventura" a la estancia. Sería genial tener un pequeño asador, aunque entiendo que pueda molestar a algun otro visitante. Instalaciones NO recomendables si tienes niños, y entiendo por qué el hotel no acepta menores, pero en resumen, buena estancia y excelente tarifa.
Stayed 2 nights in Nov 2025

6/10 Okay

angel

Traveled with family
Disliked: Cleanliness
esta bien ubicado, el cuarto normal cumple, lilpieza terrible,solo una vez a la semana, la segunda no cumplieron, al menos recojieran la basura, cambiar sabanas y toallas al menos ods veces a la semana y fue una.
Stayed 7 nights in May 2025

2/10 Terrible

Ramón

Disliked: Cleanliness
Stayed 3 nights in Dec 2024