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Dreams Puerto Morelos Resort & Spa - All Inclusive

Property class: 5 and above

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Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

A resort with a large pool, palm trees, and a view of the ocean.
Property video
A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.
A modern interior with a wooden ceiling, a seating area with tables and chairs, a counter with a display case, and a wall with a tropical leaf pattern.
A couple relaxing on a sunbed with a tropical view, a fruit basket, and a drink.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Pet friendly
  • Parking included
The current price is $264
$215 nightly
$264 total
Total with taxes and fees
Nov 6 - Nov 7

Explore the area

View in a map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Tropical View Double

A modern hotel room with two beds, a dining area with a view of the pool, and a balcony with a view of the resort.

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(39 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Tropical View King

A balcony with a pool view, red wicker chairs, and a table with a teapot and cups.

Junior Suite Tropical View King

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

A modern hotel room with two beds, a dining area with a view of the pool, and a balcony with a view of the resort.

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean View King

A modern hotel room with a bed, sofa, and a dining area.

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Master Suite Ocean Front King

A balcony with a sofa, two red chairs, a small table with fruits, and a view of the ocean.

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Pool View Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View Double

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Pool View King

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front King

A living room with a sofa, a coffee table, a lamp, a vase with flowers, and a framed artwork on the wall.

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Water Park View Double

A hotel room with two beds, a balcony with red chairs, and a dining area with a table and chairs.

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Water Park View King

A modern hotel room with a bed, sofa, and a dining area.

Junior Suite Water Park View King

7.6 out of 10
Good
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.0 out of 5, Very good, 2,285 reviews
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The price is $319
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Total with taxes and fees
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About the neighborhood

Puerto Morelos

With a stay at Dreams Puerto Morelos Resort & Spa - All Inclusive in Puerto Morelos, you'll be 1.8 mi (2.9 km) from Puerto Morelos Beach and 3.8 mi (6.1 km) from Ojo de Agua Beach.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.3 miles
  • Petempich Bay - 6 min drive - 1.4 miles
  • Puerto Morelos Beach - 7 min drive - 2.2 miles
  • Crococun Zoo - 9 min drive - 3.5 miles
  • Ojo de Agua Beach - 10 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Bluewater Grill - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Swim Up Bar - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Dreams Puerto Morelos Resort & Spa - All Inclusive offers 436 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 436 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor pools, a complimentary water park, and a 24-hour health club.
You can enjoy a meal at Miyako serving the guests of Dreams Puerto Morelos Resort & Spa - All Inclusive, or stop in at the snack bar/deli. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar. Open select days.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open select days.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open select days.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open select days.
World Cafe - This buffet restaurant specializes in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace
  • World Cafe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-007-000917/2025

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 448 out of 1138 reviews
Rating 8 - Good. 289 out of 1138 reviews
Rating 6 - Okay. 180 out of 1138 reviews
Rating 4 - Poor. 95 out of 1138 reviews
Rating 2 - Terrible. 126 out of 1138 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience visiting, kid-friendly and staff were nice and helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up staying for 10 days because it was that amazing!!!!!!! Enrique(pool guy) and victor(pool guy) took very good care of us and made the experience feel like we were at home. I can’t wait to come back!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and small. Not over crowded which was perfect. The food selection was minimal and was very bland.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay there overall I give them 5
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff, they ensured we had an amazing stay. There was a good selection of pools with different levels of activity and energy depending on if we wanted more fun or more relaxed moods. There was a great selection of restaurants and the quality of food was high.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great especially for a family with a toddler! Resort is super family friendly, there were plenty of pool options to spread out among guests. Never had issues with finding food. I wish there was a beach but there is nothing for them to do to fix that part. Perfect for a 4 night trip as you would probably run out of things to do after that unless you booked several excursions. We are already itching to go back to another Dreams resort!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great shows were great
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and staff - no beach to walk or swim in but several other amenities
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very helpful staff! Great variety of activities and amenities. We had an amazing time!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property! The rooms are immaculate! The staff are incredible, they went above and beyond. I would highly recommend this property, and we look forward to returning !!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way we were welcomed was beyond our expectations. Every single member of the staff was very polite. Because of the days we were there, most of the restaurants were not opened, we suggest to close only one restaurant a day so guests can enjoy all of them during their stay. The only BUT we have for this hotel is that it doesn't have a beach. But we really loved how relaxing it was, how quiet, how good the food is.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything, the service, the food was top tier , the atmosphere was amazing and beautiful. We definitely would visit again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is outstanding
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids Friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I love the energy of the staff there! Good food good service drinks everywhere! Will definitely come back
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Resort small
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really nice i enjoyed my stay would definitely recommend again
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good family hotel
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was really good and everyone at the hotel was very nice! Would definitely recommend.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and friendly. Angel made our drinks every night and was the best! We would go back here just to visit him. We got engaged this trip and the concierge took the best care of us. Highly recommend for a family friendly resort!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! Great food, and weather, but lots of kids!
Stayed 4 nights in Feb 2026