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Casa Puerto Morelos

Property class: 2

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Photo gallery for Casa Puerto Morelos

A bedroom with a wooden bed, a large window, and a ceiling fan.
A reception area with a wooden desk, two ceiling fans, a Christmas tree, and a dining area with chairs and a table.
A neatly made bed with a striped blanket, a pillow, and a rolled towel. There is a wooden headboard, a wall-mounted air conditioner, and a painting above the bed.
A dining area with a round table and chairs, a water dispenser, and a view of parked cars outside.
A staircase with marble steps and a wooden handrail, leading to an upper floor.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Calle Tulum, SM 1, MZ 9 LT 16, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪2 min walk‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪2 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a wooden bed, a large mirror, a wooden wardrobe, and a tiled floor.

Deluxe Room

  • City view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

A bedroom with two single beds, a wooden desk, a window with blinds, and a wall-mounted air conditioner.

Basic Double or Twin Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Room

A neatly made bed with a colorful striped blanket, a bedside lamp, and a window with a view of greenery.

Basic Room

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

A bedroom with a wooden bed, white bedding, a colorful blanket, a headboard with wall-mounted lights, a window with blinds, and an air conditioning unit.

Classic Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

A bedroom with a wooden bed, a large window, and a ceiling fan.

Comfort Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

A bedroom with a bed, a chair, a painting, a window, and a lamp.

Comfort Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

A poolside area with lounge chairs, a thatched-roof structure, and palm trees.
Hotel Ojo de Agua
Puerto Morelos
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 1,002 reviews
$60 nightly
The price is $77
Sep 27 - Sep 28
Total with taxes and fees
Hotel Ojo de Agua

About the neighborhood

Puerto Morelos

When you stay at Casa Puerto Morelos in Puerto Morelos, you'll be near the beach, just steps from Puerto Morelos Town Square and 3 minutes by foot from Ojo de Agua Beach. .This guesthouse is 2.1 mi (3.3 km) from Puerto Morelos Beach and 9.2 mi (14.8 km) from Playa Paraiso Golf Course.
View more Guest Houses in Puerto MorelosOpens in a new window

What's nearby

  • Puerto Morelos Town Square - 2 min walk - 0.1 miles
  • Puerto Morelos Artists’ Cooperative - 2 min walk - 0.1 miles
  • San Jose Catholic Parish - 2 min walk - 0.1 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬3 min walk
  • ‪Punta Corcho - ‬2 min walk
  • ‪Cantina Habanero - ‬3 min walk
  • ‪El Charro - ‬2 min walk
  • ‪Pelícanos Restaurant & Marina - ‬2 min walk

About this property

Casa Puerto Morelos

Casa Puerto Morelos offers 6 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. This Puerto Morelos guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 6 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Relax with a refreshing drink at one of the 4 beach bars.
Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • 4 beach bars

Things to do

  • Bicycle rentals

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:30 AM - 3:30 PM)
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 12 per pet, per day (maximum USD 100 per stay), plus a one-time cleaning fee of USD 50
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 12 per pet, per day (maximum USD 100 per stay) plus USD 50 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Casa Puerto Morelos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A very nice clean spot for a night or two in Puerto Morelos. No TV and a shared bathroom with one other tenant, but that was OK It was very good for the price Up
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Room was very clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value!! Cute, convenient and well maintained. Many good restaurants are ony a few steps away. The location is great one direction and not so great the other due to some construction. Staff is attentive and friendly.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Israel Garca was excellent property manager. He was very helpful and accommodating with my arrival/departure times. He is also a great source for things to do, places to eat and provided a map for the area. Thank you so much! Would definitely stay there again.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
More like a hostel than a hotel, but great. Shared bathroom with other rooms, so that was a little inconvenient, but worked out fine. Just depends on what you expect. Staff was great!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 5 nights in May 2024
Verified review

6/10 Okay

Disliked: Staff & service

Difficult to enter the hotel due to code

Very difficult to communicate and enter the hotel when there were no staff.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that this service was offered to me every 4 days but only happened 3 times in 7 weeks. Upon me showing them this on my original booking, they promptly removed it from their site. I was not impressed with how this was handled and would certainly never recommend to anyone wanting these Accommodations long term. It was unfortunate because everything else was excellent.
Stayed 19 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late and the manager knew this. We had to wait outside at 2am for about 40mins for him to arrive and let us in. We then had a 10 am checkout. Place was not nice at all and was noisy as there was a restaurant that was setting up at 6:30 am. When we were leaving the housekeeping did not change the sheets on the bed - just remade the beds for the next people.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is clean and well-maintained, and the location is ideal. The check-in instructions were clear. However, all of the rooms are on the second floor, and the stairs are quite dangerous. They have no handrail, anre diicult to navigate, and there is a low, unmarked overhang. My husband, who is a tall man, hit his head going down the stairs and said he did not want to ever use those stairs again. In addition, the new lights in downtown Puerto Morelos are incredibly bright, and they stay on all night long. It was impossible to get the room dark enough to sleep. We had planned to stay at the same hotel on the way back home, and had made a reservation and a payment. However, the payment was apparently non-refundable, and the hotel would not make an exception and grant a refund for the upcoming reservation, which was two weeks away, giving them plenty of time to rebook the room. Think twice before making a reservation here.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

DO NOT BOOK HERE. IT’S CLOSED. - I booked early in the morning for arrival that same night. I immediately sent a message saying that we had a long drive to get there and that we’d arrive about 11:00 PM. - I never got a response, so in the afternoon I tried calling them, but never got an answer. - We arrived a little after 9:00 PM, earlier than anticipated, but the place was completely closed, totally dark, no lights on anywhere. We shouted and knocked…nothing. There were three additional phone numbers posted on various signs on the front gates, but all calls, text messages, and WhatsApps went unanswered. - ALSO, contrary to the Expedia listing, there doesn’t appear to be any off-street parking, which was critical for our needs at the time. - We ended up booking and driving to another property that night. - Now, three days later, I’ve still not received a single response via phone, Expedia, text, or WhatsApp. So they are either out of business or they absolutely don’t care about guests. DO NOT BOOK HERE!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Toutvétait parfait! Sauf le bruit des véhicules, très très bruyant, sinon vraiment sympa comme endroit
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y confianza del personal
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
C'etait pas mentionné que c'est un self check in, nous sommes arrivé à 6pm aucune administration, la clé etait dans une boîte verrouillée auquel nous avions reçu aucune information ni code pour avoir accès à la clé. Heureusement un touriste résident au même endroit nous est venu en aide. Une fois à l'intérieur on a remarqué que c'était une salle de bain peu entretenu et commune. Point positif la chambre était propre et l'emplacement de l'hôtel était dans le centre de Puerto Morelos.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, muy tranquilo limpio el personal excelente, solo que las puertas rechinan y eso si es un poco molesto fuera de eso todo excelente
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 1 night in Feb 2025
Verified review

8/10 Good

Stayed 2 nights in Jan 2025