Compare Kid Friendly Hotels in Port Jervis

"Super clean! Breakfast great! The only problem was that I went from far and pick this hotel mainly because on the heated pool , on phone they told me the pool was around 82/88 and didn’t happen when I was there. I was sad and since the kids were skiing all day that was the only thing we were going to do sit by the pool but couldn’t put my feet inside. Super cold and I was super desapointed. So if you go for the pool forget it. Pick a different place but every thing else was good."

"Been here a few times starting to see the wearand tare on the rooms."

"Excellent location of hotel. The room was clean (no issues). From check-in to check out the staff was accommodating, courteous, friendly & helpful. Wi-Fi connected efficiently and breakfast was good. I believe guests would be satisfied staying at the hotel."

"The best things about this place is the updated decor and the arcade. The waterpark is much smaller than I expected, there isn’t even a wave pool. It’s well designed for small kids with two designated areas for younger ones; one with slides/ sprinklers and a bigger one with playground style steps, sprinkler and slides. The lazy river is nice especially because of the bay-like entrance. But that’s about all it has. Besides the fact that this place is small, I was disappointed with the service. Our room wasn’t ready until 40mins after check-in time, the sweet shoppe opened almost 20mins late, and the high line cafe had one staff working the front for the morning. The best thing about this place was the arcade which had nice games at 6-12 credits each, play-til-you-win claw machine games that guaranteed a prize for the little ones, and the redemption place had low point quantity prizes. There were so many kids running around unsupervised and making noise in the hallway well past the 9pm quiet time so I feel they are also lacking in security staff. I think this place has so much potential. Idk if they are reducing staff to cut costs but it affects customer satisfaction. "

"Very clean , nice staff ! "

"The room was clean. The staff was friendly. The heating worked."