Ocean Riviera Paradise All Inclusive

Choose dates to view prices

10 bars/lounges, 4 swim-up bars, 4 poolside bars

Privilege Master Suite RoofTop | Terrace/patio

Overview
Rooms
Location
Policies

Very good

Popular amenities

All inclusive
Spa
Parking included
Free WiFi
Restaurant

$212 nightly

$259 total

Total with taxes and fees

May 24 - May 25

Explore the area

Playa del Carmen, QROO

Place, Playa Xcalacoco
‪11 min walk‬
Place, Playa del Carmen Main Beach
‪13 min drive‬
Place, Xcaret Eco Theme Park
‪26 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪51 min drive‬

Room options

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

Exceptional

Ocean view
1246 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Privilege Master Suite RoofTop

Ocean view
2002 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Daisy Junior Suite Garden View

Very good

Garden view
614 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

PRIVILEGE MASTER SUITE SWIM UP

1237 sq ft
Sleeps 3
Free WiFi

Daisy Junior Suite Pool View

Very good

614 sq ft
Sleeps 4
Free WiFi

Privilege Junior Suite Garden View

Wonderful

Resort view
614 sq ft
Sleeps 4
1 King Bed
Free WiFi

Privilege Junior Suite Pool View

Exceptional

614 sq ft
Sleeps 3
1 King Bed
Free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

Wonderful

613 sq ft
Sleeps 3
1 Double Bed
Free WiFi

Privilege Junior Suite Rooftop

Wonderful

Resort view
1453 sq ft
Sleeps 3
1 King Bed
Free WiFi

Junior Suite Standard

Very good

Garden view
614 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Privilege Master Suite

1242 sq ft
1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Privilege Junior Suite Rooftop Pool View

1453 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Junior Room, Pool View (suite)

Exceptional

614 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Junior Suite Rooftop

Very good

1453 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Junior Suite Swim Up

Wonderful

614 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Similar properties

On the beach, white sand, free beach shuttle, free beach cabanas

Pool
Hot tub
Breakfast included
All inclusive

$208 nightly

Jun 3 - Jun 4

Total with taxes and fees

About the neighborhood

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

Playa Xcalacoco - 11 min walk - 0.6 miles
Quinta Avenida - 13 min drive - 3.8 miles
Playa del Carmen Main Beach - 13 min drive - 4.0 miles
Maroma Beach - 21 min drive - 10.0 miles
Xcaret Eco Theme Park - 26 min drive - 11.6 miles

Getting around

Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

‪Amaranto - ‬5 min walk
‪El Templo - ‬16 min walk
‪Fresco Bar - ‬14 min walk
‪Las Máscaras - ‬17 min walk
‪Bar L'Elefant - ‬16 min walk

About this property

Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 4 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.

Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.

La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite self parking

Food and drink

10 bars/lounges
11 restaurants
4 poolside bars
4 swim-up bars
A coffee shop/cafe
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Amaranto
Blue Moon
La Locanda
Ruta 66
Sakura

Things to do

24-hour gym
3 outdoor tennis courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Bowling alley
Children's pool
Free children's club
Free water park
Full-service spa
Hot tub
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Stereo
Table tennis
TV in common areas

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business center
Computer station
Meeting rooms

Outdoors

Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Magnifying mirror
No elevator

4 buildings
4 floors
At least 80% lighting from LEDs
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Lifeguards
Local artist showcase
Mediterranean architecture
Mosquito nets
Reception hall
Smoking not allowed
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Entertainment

40-inch LED TV with satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Pool access available from 8:00 AM to 8:00 PM

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

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Ocean Riviera Paradise All Inclusive Playa del Carmen

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Ocean Riviera Paradise All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

2/10 Terrible

Victor Rayado

Feb 19, 2026

Liked: Amenities, property conditions & facilities

Many reasons: 1. We said before our stay that we were there to celebrate our anniversary and in the day there was nothing special they did for us. And we show they did it for other customers. 2. The bars consistently missed one or the other ingredient for the mix and almost never made the drink they said they would. Same with true food. In the fine dining menu they listed ingredients that did not show up on the plates. 3. My wife was pregnant and there was little willingness from some staff members to help her or get her a non alcoholic beer. In general some staff members just seemed to be angry or in a bad mood. They kept forgetting our orders or reservations. A disaster if one considers this is a 5 star hotel with fine dining restaurants.

Stayed 7 nights in Feb 2026

10/10 Excellent

Branden

Feb 19, 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Feb 19, 2026

Stayed 7 nights in Feb 2026

8/10 Good

Shameka

Traveled with partner

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were nice all the time they were helpful. My boyfriend and I were so surprised that they upgraded out because it was our anniversary and we were very thankful for. They always did a great job of making sure the hotel was clean, and when we wanted our room clean they did a good job. But when you wanted to go to the pool it was cool. The food was oh ok it was sometime was very sweet or grace's. When you want to the beach there was a lot of people that keep on asking to sale things. But the beach was gorgeous to look at. Also, when we booked an extension they didn’t tell us it would be an extra cost when the people picked us up. Their alcohol was good but sometimes tastes like it was artificial. There bowling was good it was nice a clean and if your lane was down they right away, fixed it. They had good live music at the night time.

Stayed 7 nights in Feb 2026

4/10 Poor

JANE

Traveled with family and small children

Feb 18, 2026

Liked: Amenities

Disliked: Cleanliness

Staff were very nice. Was given the wrong room - finally got the building i was supposed to be in but our room was at the very end and no view of the pool. Very disappointing. Ran the tub and the water was orange in colour. Disgusting. Food was ok..nothing special. Long line ups at the cafe which was discouraging as well. I would suggest a third person serving the coffee/smoothies especially early in the day. Won't be back

Stayed 1 night in Feb 2026

6/10 Okay

Ashley Arias

Traveled with group

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff and rooms were great, the food could be better.

Stayed 3 nights in Feb 2026

8/10 Good

HaDi

Traveled with family and small children

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff and management team were great! Rooms and equipment need more maintenance.

Stayed 7 nights in Feb 2026

8/10 Good

Johanna

Feb 18, 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

JEREMY

Traveled with family and small children

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

the resort was incredible, my son and I had an amazing time. the staff was friendly and welcoming. our room was unbelievable.

Stayed 7 nights in Feb 2026

10/10 Excellent

Bryan Frederick

Feb 18, 2026

Stayed 5 nights in Feb 2026

8/10 Good

Bryce

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

All of the staff were AMAZING. The food, for the price we paid wasn’t bad but wasn’t excellent. We decided to upgrade our room to El Beso which was a great decision and the room was very nice.

Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were very clean well taken care of and very spacious. The staff was courteous and helpful. We had a wonderful stay.

Stayed 6 nights in Feb 2026

4/10 Poor

Olga

Traveled with family

Feb 17, 2026

Liked: Property conditions & facilities

The food was very mediocre, breakfast was lacking fruits, vegetables and avocados (in Mexico), only bread and eggs were the majority selection. No variety at all. The room was ok, but the shower drain was not properly installed, and we have bathroom with water every time we took a shower. The water in the pool was freezing, no one was in it, everyone was at the beach. The water temp there was much warmer. The shade space is limited, you literary have to get up at 6am just to get one. Mexican restaurant was terrible, we waited 45 minutes just to get an order, and more than 1 hr to be served with food. My son and My mother got food poisoning after buffet visit on the 6th day. The best part of this resort was wild animals around it,, lots of fun feeding and observing them. Do not recommend!!

Stayed 7 nights in Feb 2026

10/10 Excellent

Parishad, Montreal

Feb 16, 2026

Stayed 6 nights in Feb 2026

10/10 Excellent

Lazaro Jean-Marie Corriveau

Feb 16, 2026

Stayed 10 nights in Jan 2026

8/10 Good

Jerry Alfred

Traveled with family

Feb 16, 2026

Room was nice, nothing fancy or anything considered 4star, but comfortable. No bugs, or leaking water anywhere. Grounds were good, lots of wildlife. Pools ok, could use a good cleaning on the pool floors, but it was a little cool so we didn’t get in-just sat at the side with our legs in. We weren’t at the beach area that much, although we would have liked to be. Seemed to be not enough chairs and very crowded, so mostly stayed at the pools. Food was decent, better than expected. We didn’t do any of the restaurants, just didn’t want to go to the extra effort of doing all that. Our butler was good, very nice. Didn’t see him much, but if we reached out to him he replied almost immediately. We were there between Christmas and New Years, NYE dinner was a cluster. Too many people all in the same area at once, so very long lines and wait time to get into buffet to be seated, then to get food from buffet. Wasn’t impressed, left and went to room and had room service. Room service food as expected, mediocre. Would possibly return, but thinking for slightly more $$ could be at a much nicer place next time. Not bad for the $ we paid, but lacking in some areas. We did have a good time so that’s all that really matters I guess.

Stayed 7 nights in Dec 2025

8/10 Good

Ofek

Feb 16, 2026

Stayed 10 nights in Feb 2026

10/10 Excellent

maryam

Traveled with family

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff, food was good especially buffet had so many choices, great resort

Stayed 6 nights in Feb 2026

10/10 Excellent

ALEXANDER

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Overall this is very good resort. Almost perfect. Rooms are great especially if you get one with your own pool which we did. Great food. Staff is very friendly and helpful. Many pools to choose from. If you with kids it’s perfect. If you want adults only - this is not for you. Beach front is little short. We really enjoyed it. Animals, food, people. Thank you

Stayed 6 nights in Feb 2026

4/10 Poor

Bashar

Feb 15, 2026

Stayed 7 nights in Feb 2026

2/10 Terrible

Victoria Martin

Traveled with family

Feb 15, 2026

Liked: Cleanliness, property conditions & facilities

Our recent stay at Ocean Riviera Paradise was overshadowed by a serious safety concern—especially given that we had booked a Junior Suite with the Privilege upgrade and expected a higher standard of care. During our stay, a stranger was mistakenly allowed into our room. This was an alarming and unacceptable breach of guest security, and the situation that followed was handled poorly, with unclear communication and a response that did not reflect the seriousness of the incident. As a result, we felt unsafe for the remainder of our trip. There were also some frustrations with inconsistent information about what was included, a few unexpected charges, and limited engagement for older children, as the kids club and water park are better suited to younger ages (aged 4-6). The resort grounds are beautiful and there is clear potential for a wonderful family vacation, but meaningful improvements in commitment to guest experience are needed.

Stayed 7 nights in Feb 2026

6/10 Okay

Len Joseph

Traveled with group, Traveled with partner

Feb 14, 2026

Liked: Cleanliness, property conditions & facilities

Resort was clean. Rooms were good. Male bartenders particularly in lobby less than friendly. Female wait staff fantastic. Food gets just an ok. There was renovations being completed in room next to ours and the chemical smell was intolerable. Numerous attempts were made to address situation and only received a “Hello?” Our last night at 9:48 pm. A little late. Used translator on phone to try and get workers to leave doors open to no avail with language barrier. Woke up with terrible headaches and sore throats from it. Front desk was zero help. All our clothes reeked and my sleep app took a long time to get smell out of it. Will not be visiting this resort again.

Stayed 4 nights in Feb 2026

10/10 Excellent

Sofia

Feb 14, 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Traveled with family

Feb 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Loved the place. I always check reviews, and chose this resort because of all the good feedback on quality of food, great size pools and service. Didnt disappoint. Great restaurants food including the buffets. We were able to get reservations on all the restaurants for dinner, with the exception of the Blue moon, the Italian one was the favorite! Multiple pool to choose from, the one by the beach is my favorite, i just hope it has more music and activities, as they have on other pool locations. Good size beach to walk by, but water shoes is recommended for swimming on the beach. Loved the plaintain and the green and red healthy juice from the breakfast buffet! Will definitely recommend this resort!

Stayed 3 nights in Feb 2026

10/10 Excellent

Luisa

Traveled with family

Feb 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was amazing and very spacious with lots of extra amenities. The food at the restaurants was delicious. All the staff was extremely courteous, helpful and friendly.

Stayed 6 nights in Feb 2026

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Ocean Riviera Paradise All Inclusive

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

View all photos for Daisy Junior Suite Garden View

Daisy Junior Suite Garden View

View all photos for PRIVILEGE MASTER SUITE SWIM UP

PRIVILEGE MASTER SUITE SWIM UP

View all photos for Daisy Junior Suite Pool View

Daisy Junior Suite Pool View

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

View all photos for Privilege Junior Suite Pool View

Privilege Junior Suite Pool View

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop

View all photos for Junior Suite Standard

Junior Suite Standard

View all photos for Privilege Master Suite

Privilege Master Suite

View all photos for Privilege Junior Suite Rooftop Pool View

Privilege Junior Suite Rooftop Pool View

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

View all photos for Junior Suite Rooftop

Junior Suite Rooftop

View all photos for Junior Suite Swim Up

Junior Suite Swim Up

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About the neighborhood

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Ocean Riviera Paradise All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds