Ocean Riviera Paradise All Inclusive

5.0 star property

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Photo gallery for Ocean Riviera Paradise All Inclusive

Free minibar, in-room safe, desk, free WiFi
Privilege Master Suite RoofTop | Terrace/patio
View from room
View from property
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$423
$347 nightly
$423 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite RoofTop

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(113 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 614 sq ft
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.4 out of 10
Very good
(121 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 1242 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This all-inclusive property is 4.9 mi (7.9 km) from Playa del Carmen Main Beach and 8.3 mi (13.4 km) from Maroma Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Quinta Avenida - 9 min drive - 3.5 miles
  • Playa del Carmen Main Beach - 10 min drive - 3.5 miles
  • Maroma Beach - 17 min drive - 9.6 miles
  • Xcaret Eco Theme Park - 20 min drive - 10.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk

About this property

Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 782 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 10 bars/lounges or 4 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1429 out of 2808 reviews
Rating 8 - Good. 704 out of 2808 reviews
Rating 6 - Okay. 357 out of 2808 reviews
Rating 4 - Poor. 169 out of 2808 reviews
Rating 2 - Terrible. 149 out of 2808 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of or the best tropical vacation I have been on and I’ve been on a few. This hotel is gorgeous and the staff was so very very friendly!! You can’t go wrong with this place it really is paradise!!
Stayed 9 nights in Oct 2025

2/10 Terrible

Adriana Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did not allow, although we had reservation proof from Expedia and proof of payment, check in my fiancé and step son. After an hour of arguing, as it was almost midnight, my fiancé gave in to them. The front desk demanded they keep the passports over night, not a credit card but their physical passports, until they saw the reservation appear on their side. Stay away from this shady hotel. Do not send your wife or children to this hotel, its not safe. They left the next morning where the sitting manager said she did not understand why the night shift did not see the reservation. My fiance was so upset, she took the passports and left the property. They refused to give any refund, but Expedia gave us back our money and are investigating this hotel. Stay away, for your own safety. I traveled all over the world and in NO country do they take your passports hostage, they take a CREDIT CARD at best. They did not accept her receipt from Expedia, the emails we got from them. They are just despicable people.
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Nikolas

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Loved our stay! Great family friendly resort. Staff was very kind, food options were great, pools and beach were lovely and could always find spots to sit. Hard to get dinner reservations for a big group, but we all preferred larger dinners at the buffet anyway! Will come back 100%
Stayed 6 nights in Nov 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool bar was great. Good activities and clean.
Stayed 7 nights in Oct 2025

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay. The hotel holds itself out as 5 star but it’s really a 4-4.5 star hotel. Pros -Lots pool options -Friendly helpful staff -Different food options -Activities for kids -Shuttle around property -Monkeys, coatis -Water park (note adults cannot go on water park and kids over 8 will likely get bored of it quickly as mine did) -Big spacious rooms nice showers -Beach area was great (ocean is rocky go to left side of the beach to have less rocks) -swim up bar service was great -hammocks everywhere my kids loved them -fire show, piñata night -shout out to Lisandro, I did have a complaint he had things fixed quick Cons -Waiting to get into reserved restaurants, takes at least 15 sometimes 30 minutes to get you seated - booking restaurants with other groups cannot be done. each room has to book seperate -Food was good (adequate) not great -buffet was chaotic and not organized very well, again need to be patient and often they run out of food and are slow to replace -Service staff were very friendly but man was it slow service. You are lucky to get more than one drink for dinner. So just be aware and be prepared to be waiting a lot -if you have an early excursion the hot breakfast is not available until 8:00am so you have to rely on the continental breakfast which is a joke, basically a couple pasties and some fruit. No cereal or yogurt. - room service options are limited, would have been nice to have a breakfast option for room service
Stayed 8 nights in Nov 2025

10/10 Excellent

Joseph M

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 6 nights in Nov 2025

4/10 Poor

Kira Dawn

Stayed 4 nights in Nov 2025

4/10 Poor

Bryn

Liked: Cleanliness, property conditions & facilities
Food and service was poor at most resturaunts. They would allow the food to sit in the window for long periods of time and so when you got it everything was cold. staff was generally pretty nice, but their were a few that did not seem very welcoming. Property was clean and spread out for the amount of people that it could accomodate.
Stayed 10 nights in Nov 2025

10/10 Excellent

Roberto Dantas, Candiac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the hotel — it was better than we expected. The staff was always very attentive and helpful, always greeting us with smiles and kindness; truly very professional. The facilities were very clean, and the room service was excellent. We would definitely come back. Just one remark: on our last day, I believe there was maintenance being done in the room next door, and because of that, a smell of paint or thinner was coming through the ventilation, which caused throat irritation for my wife. My suggestion is to avoid assigning guests to rooms that are close to those undergoing construction or maintenance.
Stayed 4 nights in Nov 2025

8/10 Good

Michelle

Staff was teal
Stayed 8 nights in Oct 2025

8/10 Good

jacqueline

Stayed 6 nights in Nov 2025

10/10 Excellent

Spencer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Karen Staats Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rosa, our butler was amazing, as was Jennifer the Supervisor at the Privilege check in. Steakhouse staff, Floyd, William and Chef Ariel were a pleasure and went above and beyond on our last night. Much appreciated.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
Great resort and attentive staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Keyan Malcolm Demetro

Stayed 5 nights in Aug 2025

8/10 Good

Janice

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Place are nice and great Staff… rooms are clean but NOT Maintained looks like someone was just doing a DIY in the furniture, washroom and wall not professional( Punta Cana OceanElFaro is better), food in A La Carte is okay, we don't like people selling time share!
Stayed 7 nights in May 2025

10/10 Excellent

Oleksiy Mykolayovych

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, friendly.
Stayed 6 nights in Oct 2025

6/10 Okay

Savannah

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Justin Lorne Paul

Traveled with family and small children
The Kids Club was excellent! The team (Mirelle, Kareli, Diana, Daniela and Ana) were wonderful and our kids had a blast with the variety of activities planned!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time ever in Mexico and going to an all inclusive resort. Immediately upon arrival we felt so well taken care of. We arrived very early in the day and were able to eat, drink and explore before checking into our room. Our room absolutely shocked us - much more impressive than expected. We felt like we were in a dream! Every single staff member was so friendly, always smiling and greeting us. It made us feel so happy. A very special shout out to Edgardo at the beach bar. We felt like we were seeing our friend every day. We loved chatting with him and the drinks he was making us - WOW! By far our favourite place to hang out. Luis at the Margarita restaurant is such a special person. He treated us so well and made us feel like family. Thank you Luis. We miss you already! Our favourite places to eat were Margarita for dinner, Route 66 for late night snacks (burrito is incredible), Amaranto (best buffet ever - we ate something from the taco corner every breakfast!) and every time we went we were impressed with the different options. The housekeeping staff always made our room feel fresh every day, and even left us chocolates on the last night. Our room was always stocked with water bottles and other drinks which was perfect. Such a bonus that 7/11 and the pharmacy is only about a 10 minute walk out of the resort if you need anything there also. Overall we felt like we were in paradise every day. We will be back! Thank you! ❤️
Stayed 8 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Our butler Efrain was amazing and yook csre of everything. Food was solid. Drinks were flowing. Resort was very walkable. I suggest making sure you get the privelage package. Makes the whole experience much better. If you are older be careful like any other resort it can be sluppery.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Linda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I really can’t complain. Rooms were a good size. Comfy beds. Ya some stuff looked a little rough but I’m not expecting perfection. Pools were great other than the rough texture. Was a little dangerous. They were a great size, clean and never crowded. Lack of beach is made up for with the beach pool. If you want more beach, just walk 5 min to the left and sit in front of princess haha. Buffet was decent, repetitive but plenty good for us. We never left hungry. Restaurants weren’t the best. Sakura was a good time, definitely a must. Route 66 and Mexican weren’t the best but we didn’t try the entire menu so can’t properly judge. Pez vela was great, and the crepes were yummy at the crepe shop. Coffee shop was a huge perk for me. Never waited long and it was such a nice place with the coffee and treats. Felt like going into a Starbucks and leaving without paying. Overall this is a great place, especially for kids. The wildlife around the resort was so fun. My daughter held so many animals this week. We loved just watching the monkeys with their baby and the coaties were super entertaining. Don’t leave your main floor patio doors open, they will come in lol.
Our room view. Daisy room 2151
Sakura
Meal at Sakura
Stayed 7 nights in Nov 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time at Ocean Riviera Paradise! The resort is beautiful, very clean, and the staff are all so friendly. Special thanks to Victor from the cleaning team — he did an excellent job and was always so kind. Great food, nice beach, and a fun, relaxing vibe. We’d definitely come back!
Stayed 7 nights in Nov 2025