I generally prefer to give higher ratings, but I had to rate my stay at 4 out of 5 stars due to significant issues in the room. The cleanliness in the room was unacceptable: the sink and bathtub were both severely clogged, and the hand towels had long, black hairs on them. This was very disappointing, as cleanliness is the most important factor for me.
On a positive note, the common areas, pool, hot tub, and fitness center were all impeccably clean and well-maintained. The hotel definitely needs updating, but the public spaces suggest that management prioritizes cleanliness outside of the individual rooms. It seems I was unlucky with my specific room assignment.