cheaptickets Verified Review
"Upon arrival I had difficulty entering the property as there was no instructions to access the keypad on the door. I then had to message the host in order to obtain the wifi information, I would have liked if there was a checkin book, pamphlet or message that contained all of this. After my initial tour of the property I discovered there was a tennant that wasn't listed and the masted bathroom shower had mildewed grout and smelled rather musky. Having already arrived and settled in I messaged the host about the tennant and was assured it wouldn't be an issue, that wasn't really the response I had hoped for as I was hoping my concerns would be addressed in some manner as opposed to being brushed off. The window covers in the master bedroom were insufficient to allow sleep past sunrise and I could hear every move the tennant made quite clearly which woke my up two of the mornings. I had issue with the fence separating the tennant for the rental portion of the back yard, after bringing that to the attention of the host after checking out I am assured the fence has been improved. I also see the tenant is now listed which is good and I am told the tile is being replaced. I also discovered a distinct lack of kitchen ware and ended up buying some to use just so I could cook, however the host tells me they have now purchased kitchen ware for the unit. These are all good things but the host has done nothing to compensate me for the issues I experienced and I find that to be quite upsetting as I paid quite a lot of money to stay in the house. The location is great and it is a nice neighborhood, but the lack of concern for the satisfaction of a paying customer would lead me to recommend people stay elsewhere. If the host in any way attempts to make things right I will be sure to ammend my review but as of this moment I would recommend people stay elsewhere, its cheaper and you will have a better experience."
A verified traveler stayed at Beautiful Home in Langley with Huge Patio