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M Social Hotel New York Times Square

4.0 star property

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Photo gallery for M Social Hotel New York Times Square

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; American cuisine
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Sports facility
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$286
$246 nightly
$286 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Social)

View from room

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(269 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View (Social)

8.6 out of 10
Excellent
(307 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(148 reviews)
  • River view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • River view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Double Beds (Times Square)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 7,161 reviews
$199 nightly
The price is $232
Mar 22 - Mar 23
Total with taxes and fees
Sheraton New York Times Square Hotel

About the neighborhood

New York

With a stay at M Social Hotel New York Times Square, you'll be centrally located in New York, steps from Times Square Church and August Wilson Theater. .This hotel is 0.1 mi (0.2 km) from Circle in the Square Theater and 0.1 mi (0.2 km) from Winter Garden Theatre.

What's nearby

  • Broadway - 2 min walk - 0.1 miles
  • Ed Sullivan Theater - 2 min walk - 0.1 miles
  • Broadway Theatre - 2 min walk - 0.1 miles
  • Times Square - 6 min walk - 0.4 miles
  • Museum of Modern Art - 6 min walk - 0.4 miles

Getting around

  • 50 St. Station (Broadway) - 2 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Din Tai Fung - ‬4 min walk
  • ‪Ellen's Stardust Diner - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Beast & Butterflies - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

M Social Hotel New York Times Square

M Social Hotel New York Times Square offers 480 accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 480 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a 24-hour health club and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Beast & Butterflies, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2241 out of 3588 reviews
Rating 8 - Good. 798 out of 3588 reviews
Rating 6 - Okay. 321 out of 3588 reviews
Rating 4 - Poor. 113 out of 3588 reviews
Rating 2 - Terrible. 115 out of 3588 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. The small store on site is very handy. I like the bar and restaurant. Our breakfast was NOT free.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself is exactly as you would expect, the breakfast was a bit pricey. Right in front of Times Square, great view!
Stayed 1 night in Dec 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service
Yes room was good. I arrived a bit early as did others. They charged me $75.00 to check in early but no one else. Which was frustrating and odd
Stayed 2 nights in Dec 2025

10/10 Excellent

Bridgett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very clean, handicapped accessible, and safe! The staff was amazing and helpful! Will be staying here again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jean

Stayed 5 nights in Dec 2025

10/10 Excellent

annie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent maid service. Handy bag check for early arrival. Perfect location for walking to Broadway shows and 5th Avenue!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful view of time square at roof top bar/restaurant. Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristi

Stayed 1 night in Dec 2025

10/10 Excellent

WILLIAM

Cindy the housekeeper was excellent. Please recognize her!
Stayed 4 nights in Dec 2025

8/10 Good

RENA

Stayed 5 nights in Nov 2025

10/10 Excellent

Cristina

Traveled with family and small children
Liked: Amenities
Very good
Stayed 4 nights in Dec 2025

10/10 Excellent

TINA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. The rooks are incredible, excellent location for sight seeing. Staff was always available and pleasant. Showers were the best!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled to NYC for the first time with my adult daughter. To stay in such a TERRIFIC hotel in such a fabulous location, made our stay that much more enjoyable. Didn't eat breakfast there but had lunch, complete with champagne, on our arrival. It was delicious. I can't say enough great things about this hotel. We have already decided to make this a yearly trip and will ALWAYS stay here!! :)
Stayed 3 nights in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Great place. So convenient. Very clean. We brought our kids and it was right near everything we wanted to visit.
Stayed 2 nights in Oct 2025

4/10 Poor

SHAWN

Traveled with family
Disliked: Property conditions & facilities, room comfort
Had to request a new room because my original one had wall trim come off the wall, smallest tv I have seen in a hotel in atleast 10 years and that tv was about to fall off of the tv mount. Room was extremely small and didn’t match any of the pictures advertised. We were not able to utilize the lobby bar or restaurant on Friday night because of an outside private event. Will never stay at this hotel again and it is not worth the $725 a night price tag. Views advertised are false and deceiving. Atleast from the 2 rooms that I encountered.
Stayed 3 nights in Dec 2025

10/10 Excellent

Karl Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick 3-day getaway! Great location and great lobby area with bar and terrace overlooking Times Square perfectly! Rooms are nice with normal nix and marks from normal wear, but overall really comfortable room! The handle in shower was really loose but dealt with it. The beds are super comfortable, but they are double size if traveling with more than two in family. The pillows and bed linens are really comfortable. Probably one of the better beds I’ve slept in! Housekeeping came each day. Beds were made and replenished towels etc. They did forget to take used glasses, empty cans from room but garbage cans were emptied etc. The food was surprisingly really good!! We ate dinner one night due to crowds in Time Square and what a great decision! All in all a great, comfortable visit while being in the mix in Time square enjoying it from the outdoor terrace! We will be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. Room was clean. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 4 nights in Dec 2025

8/10 Good

Ayana Tomeka

Business traveler
Liked: Cleanliness, property conditions & facilities
I couldn't believe my luck when I discovered that the hotel was a 3 min walk from the subway and that Duane Reade was at the corner. The room was spotless, cute, and very well laid out. I could have proposed to that bed, it was so comfy cozy I did not want to leave it. Conversely, the lobby and restaurant were too loud for my liking. It's a pretty restaurant, my fish and chips were average, but the service was subpar and I don't wish to listen to dance music at 9:30pm while I eat. If I knew up front that they put a $200 hold on your debit card, I would have stayed elsewhere. But, overall, I am glad I chose the hotel with the bed of my dreams. Until we meet again. xo
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Stefan

Hotel was average, bathroom was strange, exhaust fan didn’t work and it stayed fogged up for an hour and water from shower went everywhere because curtain was too short. Room was clean but a pair of socks was there next to the bed from a previous guest.
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very accommodating Hotel was lovely and extremely central
Stayed 5 nights in Nov 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for a family trip during Thanksgiving week.
Stayed 5 nights in Nov 2025