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Margaritaville Resort Times Square

4.0 star property

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Photo gallery for Margaritaville Resort Times Square

Serves lunch and dinner
Property video
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
$198
$169 nightly
$198 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
560 7th Ave, New York, NY, 10018
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Bryant Park
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

8.8 out of 10
Excellent
(50 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(142 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

7.6 out of 10
Good
(9 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

7.0 out of 10
Good
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

8.4 out of 10
Very good
(8 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(61 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

9.4 out of 10
Exceptional
(12 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

9.0 out of 10
Wonderful
(19 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

8.8 out of 10
Excellent
(12 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Standard King Mobility Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(218 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

7.8 out of 10
Good
(6 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(93 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Standard King Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Standard King Hearing Accessible)

9.6 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Premium King Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Premium King Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Premium King Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Premium King Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Studio Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(80 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

7.0 out of 10
Good
(2 reviews)
  • 185 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(51 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • 249 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 214 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

With a stay at Margaritaville Resort Times Square, you'll be centrally located in New York, steps from Times Square and Broadway. .This hotel is 0.3 mi (0.5 km) from Bryant Park and 0.7 mi (1.1 km) from Grand Central Terminal.

What's nearby

  • Times Square - 2 min walk - 0.1 miles
  • Broadway - 3 min walk - 0.2 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Empire State Building - 11 min walk - 0.6 miles

Getting around

  • Times Sq. - 42 St. Station - 1 min walk
  • New York W 32nd St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Joe's Pizza - ‬2 min walk
  • ‪Yard House - ‬1 min walk
  • ‪Margaritaville Restaurant - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Paris Baguette - ‬1 min walk

About this property

Margaritaville Resort Times Square

Hotel with a rooftop terrace, steps from Times Square
Margaritaville Resort Times Square offers 234 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 234 guestrooms featuring Smart televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features concierge services, gift shops/newsstands, and a television in a common area.
Enjoy American cuisine at Margaritaville, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:30 AM and 11:00 AM on weekends.
Margaritaville - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
LandShark Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
License To Chill Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
5 o'Clock Somewhere - This rooftop bar specializes in American cuisine and serves lunch and dinner. Open daily.
Joe Merchant's Coffee - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Offsite parking available (USD 95 per night)
  • Self parking on site (USD 45 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 8.99 to 23.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5 o'Clock Somewhere
  • Joe Merchant's Coffee
  • LandShark Bar & Grill
  • License To Chill Bar
  • Margaritaville

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Pool access
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.99 to 23.99 per person
  • Self parking fee: USD 45 per day
  • Nearby parking fee: USD 95 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Margaritaville Times Square
Margaritaville Resort Times Square Hotel
Margaritaville Resort Times Square New York
Margaritaville Resort Times Square Hotel New York

Margaritaville Resort Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2787 out of 4024 reviews
Rating 8 - Good. 753 out of 4024 reviews
Rating 6 - Okay. 295 out of 4024 reviews
Rating 4 - Poor. 98 out of 4024 reviews
Rating 2 - Terrible. 91 out of 4024 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndsey

Stayed 4 nights in Oct 2025

10/10 Excellent

Aneesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 3 nights in Oct 2025

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

S Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fantastic location. Rooms were modern and clean. 5 minute walk to Penn Station and 25 minute walk to Central Park. The rooftop bar is a locals favorite and is staffed by great bartenders. Don't let the fact that it is a Margaritaville in Manhattan keep you from staying here.
Stayed 3 nights in Sep 2025

6/10 Okay

Dailen

La habitación un poco pequeña pero limpia lo único que el hotel es muy caro para lo que esperamos cuando llegamos y el elevador realmente da miedo porque suena mucho y va demasiado rápido piensas que te vas a cer de ahí en fuera no fue tal mal y estaba muy céntrico de todo
Stayed 4 nights in Oct 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast did not use parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place to stay! Immaculately clean (with a staff invested in keeping it that way!), utterly quiet (felt like no one else was there!), and so central to everything. Cannot wait to stay there again!
Stayed 13 nights in Sep 2025

6/10 Okay

Lakesha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Jiri

Stayed 3 nights in Oct 2025

4/10 Poor

Assaf

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
The location is okay The rooms are nice BUT there is no service I was asking for four days to refill the shower gel I ended up going out and buying shower drive for me Entitled personnel Many better places around
Stayed 7 nights in Oct 2025

8/10 Good

Alex

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated to many fun areas to explore. The property is well maintained, clean, and fun. Can’t say enough about the staff ( friendly, hospitable, and engaging). Breakfast and Dinner were outstanding. The music and Statue of Liberty with the margarita glass is very entertaining. Housekeeping was also wonderful. Thanks for making our New York trip so enjoyable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Nawal, West Newton

Business traveler
Liked: Cleanliness, amenities
This was a great place at a great location!
Stayed 4 nights in Sep 2025

6/10 Okay

AARON

Traveled with family
Liked: Cleanliness, staff & service
This property is on the fringes of a really rough corner. The rooms are also extremely small. Otherwise, the staff was extremely nice and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector

Stayed 4 nights in Oct 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat at your restaurant.
Stayed 3 nights in Oct 2025

6/10 Okay

Gregory

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is in a good location. Rooms are decent but service is not existing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thakn you very much. Everyone was wonderful!
Stayed 7 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with a great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leegeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time at the hotel - great location and amazing hotel
Stayed 4 nights in Oct 2025

6/10 Okay

Mai

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Taniesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was marvelous,the hotel have everything restaurants, bars,pool,Jim etc even their own Statue of Liberty that you can take pictures with and even sit under it and eat .You don’t have to go outside for anything if you don’t want to.Service and Staffs were exceptional.I will be going back there very soon no doubt
Stayed 4 nights in Oct 2025

2/10 Terrible

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is hard to navigate. Slow elevators. Staff always using them. The rooms are super tiny, and we constantly had to ask for items for our room. We had the staff in our room each day to freshen it up and still they didn’t refill stuff that was out. Upon check in the body wash was empty. 2nd day body wash was empty and no toilet paper even after room was cleaned,When we called for stuff they would have us go down and get it from the coffee shop in the store next door. We went and they didn’t have all the supplies we needed. The run around was wild! Defiantly not the resort feel I expected. Check in on 7 th floor, restaurants and bars on different floors, cold food 2 nights from restaurants that are not busy! Food is cooked on 1 floor and services both restaurants. Food was cold both times we ate there. Soggy nachos, shrimp and gross chicken strips. Low quality food. Manager going around to tables asking them to give a review. He didn’t ask me, lol water was spilled at our table, we asked to get something so no one slipped and it was like that for 20 minutes. Finally some towels where thrown on the table next to us and I grabbed them and threw them down so it could get cleaned. Expensive stay, low budget resort! Don’t stay here!
Stayed 5 nights in Sep 2025