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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Point of interest
Restaurant
Check-in/check-out kiosk
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
$142
$119 nightly
$142 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(86 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(70 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(36 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (New Orleans View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed (Canal Street View, Alexa Tower) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Alexa Suite)

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(95 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(40 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(146 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

With a stay at Crowne Plaza New Orleans French Qtr - Astor by IHG, you'll be centrally located in New Orleans, steps from Bourbon Street and Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Jackson Square.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Bourbon Street - 1 min walk - 0.1 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Jackson Square - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Krystal - ‬1 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Hotel with an outdoor pool, steps from Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 693 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Dickie Brennan’s Bourbon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2253 out of 5385 reviews
Rating 8 - Good. 1186 out of 5385 reviews
Rating 6 - Okay. 828 out of 5385 reviews
Rating 4 - Poor. 507 out of 5385 reviews
Rating 2 - Terrible. 611 out of 5385 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adiah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Angelina, Monrovia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was GREAT! Access to All! I believe her name is Kiley (guest services/check in location) was amazing!!!! Extremely helpful with a beautiful smile. Will definitely go back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Brittany

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2025

8/10 Good

Nineshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YEs
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Traveled with family
The shower didn’t work properly. The conditioner dispenser also didn’t work. The door in the restroom was hard to close and lock. Very poor maintenance on the room I stayed in.
Stayed 2 nights in Oct 2025

6/10 Okay

barbara

We only had our room cleaned once out of a four day trip. Housekeeping never came after the problem was reported.
Stayed 4 nights in Oct 2025

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 3 nights in Oct 2025

2/10 Terrible

Sonya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had to pay for a destination fee because we used a 3rd party to book, toilets were dirty, towels smelled musty, the toilet kept running every 5 min, there was no hot water, we called to have those things fixed said they would send someone they never showed up. Overall it was not a hotel we would stay at again. We did complain to the manager the next morning but she said we could not be compensated because we used a 3rd party. I feel Expedia is convenient and helpful and we went to another hotel and it was so lovely and comfortable and clean and we don’t feel we being punished for using a 3rd party.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabrielle

Stayed 3 nights in Oct 2025

6/10 Okay

Jocelyn

Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Travis

Traveled with partner
Liked: Staff & service
The bed was extra firm and the room looked bigger on the website
Stayed 4 nights in Oct 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Crowne Plaza are amazing!!!!! We stayed for 8 days. Could not fault anything. Would absolutely stay there again, and would recommend them in a heartbeat. The whole stay has been really enjoyable. And so convenient to everything. We walked almost everywhere. Honestly, Crowne Plaza your staff are an absolute asset to your hotel. They all deserve BIG Xmas bonuses!!!!!! Please tell them they’re amazing ❤️
Stayed 8 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 2 nights in Oct 2025

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right on the corner of bourbon street! Location was perfect!!!
Stayed 3 nights in Oct 2025

4/10 Poor

Jeanette

Stayed 4 nights in Oct 2025

10/10 Excellent

miya

Stayed 3 nights in Oct 2025

6/10 Okay

Noel

Disliked: Property conditions & facilities
No cold water or working toilet. Had to trade rooms but keys for either room didn’t work had to go back to the desk. Toilet seat in 2nd room was falling off.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Stayed 4 nights in Oct 2025

10/10 Excellent

Tenesia

Stayed 3 nights in Oct 2025

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Meh.

The bed was hard. There was only one thin blanket on the bed, only slightly thicker than a sheet. I asked TWICE that a warmer comforter be brought up. There were finally two extra (but also incredibly thin) blankets sitting on the bed when we got back at the end of the day, but I waited an extra hour for Housekeeping to bring the blankets BEFORE we left for the day, cutting into my exploring the city time. It was absolutely FREEZING in that room with that one thin blanket even with the AC turned all the way off. The charge for valet parking was absurd. $49.00 a day. Absolutely outrageous. We were never told the vehicle had to be retrieved by 2 pm, otherwise there would be a $20.00 late fee that had to be paid in cash. So, imagine our shock and surprise when we picked up our car at 4:30 and had no cash on us and had to pay even more for the valet service. That was disappointing and a total rip-off. That all being said, the hotel was beautiful, conveniently located, and the staff was unbelievably kind and friendly, though not always helpful.
Stayed 2 nights in Oct 2025