CheapTickets Verified Review
"The customer service that I received last night for a reservation that I booked on 12/18/20 was terrible although the person at the front desk was able to see my reservation. She said that she was not able to verify the 3rd party credit card number for CheapTickets, so she told me to call them. I asked her to call she said that she doesn’t have their number. I called they verified my information with her. She insisted on calling their accounting department while I wait without a room key. I arrived at the hotel around 1:15 am, I stood their for about 45minutes waiting for her to clarify everything and give me the room key. I never received the key to go to my room until around 2am. I will never make reservations at this location ever again. The front desk person was very inconsiderate, giving me a hassle like this at for almost an hour at that time of the morning. When she gave me the key she didn’t even give me my room number just handed me a key for me to figure it out. My worst hotel experience ever. "
A verified traveler from New Jersey stayed at Courtyard by Marriott Edison Woodbridge