Compare Hotels with Bars in Middleburg Heights

"The staff was rude. The room was nasty... broken toilet seat, rusty curtain rod. The worst hotel I've Ever stayed at!!!!!!!"

"Nostalgic beautifully renovated Hotel, enjoyed my stay immensely. "

"We were given the wrong room, the correct room was not clean and had toilet issues. The toilet did get fixed promptly but the cleaning was not done well even after asking for it."

"Will stay again everything was clean and staff was friendly."

"Booked here because of the indoor pool, which was closed. Disappointed. There was garbage all over in front from one of the garbage cans & still like that the next day. Horrible loud guests until 3 am, which I complained about 3 times & it took 3-4 calls each time to get the front desk to answer & nothing was done about it & smelled marijuana. Traveling with a child & got no sleep & no swim. "

"The air conditioner works, the lights worked. No pots and pans for cooking in the room. Told them about that and they said did you look under the sink? What a bunch of condescending people. I looked in every cabinet, I told the arrogant person at the desk and he asked if I looked in a certain cabinet. No pots and pans for 2 days. He brought some to the check in desk and expected me to take them to my room. I told him to take the pots and pans to the room, I said it was his job. He said they would be at the check in desk. Bottom line, I had no pots and pans the entire time. That person that ran the place was rude. The silverware was stained and pitted. The coffee maker was a joke. There was water in it for from who knows when. It was slimy under neath. I would never stay there again. I told the person I would leave if I could get a refund, he said he couldn't do that. So instead of making my own breakfast, I had to go out to eat. The glasses were all water stained and looked like they needed washing. The bathroom didn't have an exhaust fan, if it did, it was non operational. The entire bathroom was a steamhouse. I'd rather stay at a freeway underpass than stay at the Main Stay hotel."