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Hyatt Regency Cleveland At The Arcade

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
1,952 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Public Square
    3 min walk
  • Popular Location
    Cleveland Arcade
    4 min walk
  • Popular Location
    East 4th Street
    5 min walk
  • Airport
    Cleveland, OH (CLE-Hopkins Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, View (Arcade View)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 2 Double Beds, View (Arcade View)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Cleveland

Located in Cleveland's Gateway District neighborhood, Hyatt Regency Cleveland At The Arcade is in the business district and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Greater Cleveland Aquarium and Cleveland Metroparks Zoo. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Our guests appreciate the hotel's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    Public Square - 3 min walk
  • Popular Location
    Cleveland Arcade - 4 min walk
  • Popular Location
    East 4th Street - 5 min walk
  • Popular Location
    Horseshoe Casino - 5 min walk
  • Popular Location
    JACK Cleveland Casino - 6 min walk

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 15 min walk
  • Cleveland, OH (CLE-Hopkins Intl.) - 16 min drive

Restaurants

  • 1890 Restaurant – Restaurant offering American cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • 1890 Lounge – Bar offering American cuisine. Serves dinner and light fare daily.
  • 1890 Coffee Bar – Coffee shop offering American cuisine. Open daily.

About this property

Hyatt Regency Cleveland At The Arcade

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 293 rooms feature modern comforts like LCD TVs with cable channels, free WiFi, and iPod docking stations. Other amenities available to guests include room service, coffee makers, and down comforters.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 21

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Dogs only
  • Up to 50 lbs
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 18 per person (approximately)
  • Valet parking fee: USD 36.72 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Arcade Cleveland Hyatt
  • Cleveland Hyatt
  • Cleveland Hyatt Arcade
  • Hyatt Cleveland Arcade
  • Hyatt Regency Arcade
  • Hyatt Regency Arcade Hotel
  • Hyatt Regency Arcade Hotel Cleveland
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  • Hyatt Regency Cleveland Arcade
  • Regency Arcade
  • Hyatt Regency Cleveland Arcade Hotel
  • Hyatt Regency Cleveland At The Arcade Ohio
  • Hyatt Regency Cleveland At The Arcade Hotel Cleveland
  • Hyatt Cleveland
  • Hyatt Regency Cleveland At The Arcade Hotel
  • Hyatt Regency Cleveland At The Arcade Cleveland
  • Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 36.72 per night

Food and drink

  • Breakfast available for a fee: USD 4-18 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (7100 square feet)

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Climate control (heating)
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

  • Golfing

Where to eat

  • 1890 Restaurant – Restaurant offering American cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • 1890 Lounge – Bar offering American cuisine. Serves dinner and light fare daily.
  • 1890 Coffee Bar – Coffee shop offering American cuisine. Open daily.
4.2

Very Good

5 - Excellent
971
4 - Good
606
3 - Okay
239
2 - Mediocre
97
1 - Poor
39
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

2/5

Great hotel. 445am valet calls and says our car is ready. Never got back to sleep and honestly no one really cared.

Stayed 1 night in Jul 2019

3/5

Rough night

The Hotel is absolutely beautiful on the inside! The room was very clean, the staff was GREAT! The location was perfect. Now the bad..bed was the most uncom6bed I've slept in! For over $200 for one night I expect a decent bed! I found it odd that the bed had a flat sheet on it and not a fitted sheet. Also $37 a day for parking, ridiculous. I won't be staying here again. If you have ANY back issues, be ready for a very rough night!

Stayed 1 night in Jul 2019

5/5 Excellent

Excellent experience

Was very impressed with service with the concierge the night of July 14th - he went out of his way for us despite a very long line of people checking in

Stayed 1 night in Jul 2019

3/5

We arrived at 3:00 (check in time according to our reservation). Our room was not ready. We were told to go to the lounge and we would be GIVEN a drink while we waited for our room to be ready. It was NOT “comped” when we received our bill the next day. We had requested a deluxe king-bed city-view room, and the only room that was eventually ready was on the second floor (with no view). The room itself was lovely with a comfortable bed and a nice bathroom (albeit very slippery shower). The public spaces were beautiful. We were surprised in the morning at check-out not only about the aforementioned drink.... but also that the coffee in the lobby was not complimentary, but rather $2.50 a cup. We paid $350 plus taxes per night for the room. The least they could have done was given us a complimentary cup of coffee!

Stayed 1 night in Jul 2019

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