Compare Hotels with an Indoor Pool in Liverpool

"Very clean, comfortable stay. Hot tub jets were broken and both hot tub and pool facilities were pretty overrun with people & kids the entire time they were open."

"Room was out of order couldn't stay."

"Hotel was clean, staff was courteous "

"Room was clean. Bathroom could use a upgrade. Ceiling tiles that looked they would fall. No stickers in the bathtub, very slippery. Watch out."

"The actual room was old and out dated. The curtains were extra stiff and barely functional. Although the property wasn’t aesthetically pleasing , the staff were very friendly and welcoming. They made my stay comfortable! "

"The pool and hot tub were terrific, however our stay here was anything other then... i paid for a king bed, with a sofa bed, it was me and my three children. While there was blankets and pillows for the king bed the sofa bed was bare, and when i asked for blankets and pillows for the sofa bed i was told they would bring them up. A couple hours had passed and i went to the front to ask for them again, then i was told that they had no extra. I had to sleep on the sofa bed with no blanket or pillow while my 4 children slept in the king bed. I was cold and uncomfortable to say the least. The following night around 11 pm ( yes i know it was late) however i told the hotel prior that i had 2 toddlers, they fall and cry, they argue, they are away from home so already in a mood. Mothers with toddler im sire understand where i am coming from. Anyways again i told them this before i booked my room. They should have put us on the first floor and ifbthey didnt have a room compatible for 2 young kid's 2,and 4 years old tk be exact. They should not have booked me a room there. So a very rude eoman comes up and tells me that there was a noise complaint about my kids running on thr floor i said i was so sorry and id do my best to keep them quieter. She interrupted me and said if i come back up here i will be " kicking you guys out" i said excuse me? This is the first and only complaint, my 4 year old then was terrified to move or cry to loud in fear of being kicked out. Terrible experienc"