Compare Hotels with Tennis Courts in East Syracuse

"When we checked into the room late at night night, we noticed the room was dirty. Garbage unchanged, dust and dirt in the sinks the top and on the floor. We were too tired to change rooms so we requested a late checkout instead. When it was time to check out, I half an hour before checkout time they called us and notified us that we couldn’t get a late checkout due to the hotel being booked solid. We checked Expedia and noticed that they still had plenty of room; so they lied to us. We’ve asked to speak to manager, and he refused to talk to us and stated that we could not get a late checkout. We did not appreciate it the treatment we got from staff and we will not recommend this place to anyone."

"Don’t eat the breakfast!! Inedible for what was actually offered. The eggs were one solid gelatinous pile. Waffle batter was positively vile. "

"Alls goods "

"The bathtub didn't have and slip resistant mat and I slipped while getting in and out of the tub. I let the front desk know. Also, the toilet didn't work on our last day so we had to use the restrooms in the lobby. I was told there was no one available on Sunday to fix it. "

"The hotel and staff was fantastic. "

"They won’t respond to the travel agency on a refund as my train was delayed for a check in. "