Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

3.0 star property

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Photo gallery for Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Exterior
Free daily buffet breakfast
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Lobby
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $85
$74 nightly
$85 total
Total with taxes and fees
Jun 16 - Jun 17

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪15 min walk‬
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

King Room - Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Double Beds, Deluxe Room, Non-Smoking

  • Sleeps 4
  • Free WiFi

Deluxe King Room-Non-Smoking

  • Sleeps 4
  • Free WiFi

Similar properties

About the neighborhood

Liverpool

Located in Liverpool, Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is in a state park, within a 5-minute drive of Onondaga Lake Park and Destiny USA. .This hotel is 2.9 mi (4.6 km) from NBT Bank Stadium and 4.8 mi (7.7 km) from Armory Square.

What's nearby

  • Hopkins Road County Park - 15 min walk - 0.8 miles
  • Onondaga Lake Park - 15 min walk - 0.8 miles
  • Lake Onondaga - 1 min drive - 0.9 miles
  • Salt Museum - 3 min drive - 2.0 miles
  • New York State Fairgrounds - 13 min drive - 10.3 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Denny's - ‬2 min drive
  • ‪KFC - ‬3 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers 198 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby, a ballroom, and a vending machine. Guests can get around on the complimentary shuttle, which operates within 3 miles.
You can enjoy a meal at the restaurant serving the guests of Randolph Hotel Liverpool/Syracuse/Airport West, Trademark, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Liverpool? This hotel has 30000 square feet (2700 square meters) of space consisting of conference space and 3 meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station and bus station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to June 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

Reviews

6.4
Rating 10 - Excellent. 258 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 198 out of 1005 reviews
Rating 4 - Poor. 173 out of 1005 reviews
Rating 2 - Terrible. 174 out of 1005 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teon

Liked: Cleanliness, staff & service, amenities
The breakfast, staff and stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
The was spotless and the staff was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice people, good breakfast, right price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Clean room and staff was courteous
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities
Rooms are spotless and the area and view are very nice. The staff is friendly and very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what I needed for my overnight stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arun

Liked: Cleanliness, property conditions & facilities
Clean and peaceful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking , clean room and staff are friendly
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Elio

Amenities
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The room was fine
Stayed 1 night in Feb 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Super comfortable bed, clean rooms, friendly service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the location n staff is always helpful
Stayed 1 night in Oct 2025
Verified

6/10 Okay

MOUAIAD

Liked: Staff & service, room comfort
Decent for the price
Stayed 1 night in Dec 2025
Verified

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is being renovated but it was clean and the staff were excellent. Would stay there again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Perfect hotel for a quick trip to Syracuse!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and accommodating.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed my stay
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jeremy

Liked: Cleanliness
Room was in good condition. Hotel condition overall with shaky. 24 hour shuttle did not pick me up at the airport stated there was a shift change and they could not send the shuttle.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amazing, the peace and quiet. I was so relaxed and so was my guest that came to visit. Overall this will be my little getaway spot for a peace of mind.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Louis

Liked: Cleanliness, staff & service
There were some small issues with the room -- missing soap and shampoo, wonky TV remote, disconnected bedside lamp. The front desk took care of the missing supplies; I took care of the remote and lamp. Otherwise, the room was quiet and comfortable, and a good value.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yucheng

Liked: Cleanliness, amenities, property conditions & facilities
Good room! Everything is clean. but a little cold. the aircondition didn't work well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities
Yes very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with 24 hr coffee
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in staff
Stayed 1 night in Sep 2025