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Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

3.0 star property

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Photo gallery for Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

An indoor swimming pool with clear glass walls, a view of the outside, and a lifeguard chair.
Property amenity
A bar area with a marble countertop, multiple bar stools, a television mounted on the wall, and a selection of bottles and glasses.
Exterior
A hotel lobby with a black and white patterned carpet, brown leather chairs, a popcorn machine, and a stone wall with a television.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $79
$69 nightly
$79 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪15 min walk‬
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for 1 King Bed Non-Smoking

Hypo-allergenic bedding available, down comforters, desk

1 King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding available, down comforters, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding available, down comforters, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding available, down comforters, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, and a window with curtains.

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Hypo-allergenic bedding available, down comforters, desk

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

A hotel room with a large bed, a desk with a television, a chair, and a desk lamp.

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,103 reviews
$75 nightly
The price is $86
Aug 2 - Aug 3
Total with taxes and fees
Super 8 by Wyndham Liverpool/Syracuse North Airport

About the neighborhood

Liverpool

Located in Liverpool, Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is in a state park, within a 5-minute drive of Onondaga Lake Park and Destiny USA. .This hotel is 2.9 mi (4.6 km) from NBT Bank Stadium and 4.8 mi (7.7 km) from Armory Square.

What's nearby

  • Hopkins Road County Park - 15 min walk - 0.8 miles
  • Onondaga Lake Park - 15 min walk - 0.8 miles
  • Lake Onondaga - 1 min drive - 0.9 miles
  • Syracuse University - 10 min drive - 5.8 miles
  • New York State Fairgrounds - 13 min drive - 10.3 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Denny's - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪KFC - ‬3 min walk

About this property

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers 198 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
You can enjoy a meal at Salt Stone lounge serving the guests of Randolph Hotel Liverpool/Syracuse/Airport West, Trademark, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Liverpool? This hotel has 30000 square feet (2700 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Salt Stone lounge - This bistro serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salt Stone lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 9 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

Reviews

6.4
Rating 10 - Excellent. 261 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 198 out of 1006 reviews
Rating 4 - Poor. 168 out of 1006 reviews
Rating 2 - Terrible. 182 out of 1006 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy and secure and air conditioning was wonderful
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
My overall stay was good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jackson

Yes parking was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Everything was good, staff was amazing and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jigar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Exceptional Service" My recent stay at the Randolph Hotel was a very good experience overall. As someone traveling through the Syracuse area, the location was unbeatable—situated right off the Thruway and only about a 10-minute drive from Syracuse Hancock International Airport (SYR).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and kind gentle staff THANK YOU
Stayed 1 night in Mar 2026
Verified

8/10 Good

Teon

Liked: Cleanliness, staff & service, amenities
The breakfast, staff and stay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I have stayed in. The staff treated me like family. If I ever have to come back to Syracuse again, I would definitely stay here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will one day be a great hotel. Hope to return soon and often.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nickeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning, it was an honor staying there staff very courteous and wonderful parking no issues rooms were clean I can’t complain about anything front desk you guys are amazing! 8 min airport ride can't beat that and I like that a lot of amenities are close by…5 star I'll definitely stay again!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Hospitable staff. And clean room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
The was spotless and the staff was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice people, good breakfast, right price.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marshelle

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness
Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Clean room and staff was courteous
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities
Rooms are spotless and the area and view are very nice. The staff is friendly and very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what I needed for my overnight stay.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Khawlah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean room, unfriendly staff . The whole vibe was just unwelcoming
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking , clean room and staff are friendly
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Super comfortable bed, clean rooms, friendly service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arun

Liked: Cleanliness, property conditions & facilities
Clean and peaceful
Stayed 1 night in Jan 2026

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