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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Property class: 3.5

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Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Exterior
Exterior
Suite, 2 Queen Beds, Kitchen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby sitting area
Daily full breakfast (USD 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$163
$142 nightly
$163 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
400 7th North St., North Syracuse, NY, 13088
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, Destiny USA
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Suite, 2 Queen Beds, Kitchen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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Reception
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  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
$114 nightly
The price is $137
May 17 - May 18
Total with taxes and fees
Hampton Inn & Suites Syracuse/Carrier Circle

About the neighborhood

North Syracuse

When you stay at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG in North Syracuse, you'll be in the business district, within a 5-minute drive of Onondaga Lake Park and WonderWorks. .This hotel is 1.8 mi (2.9 km) from NBT Bank Stadium and 1.8 mi (3 km) from Central New York Regional Market.

What's nearby

  • Lake Onondaga - 2 min drive - 1.8 miles
  • Onondaga Lake Park - 2 min drive - 1.6 miles
  • Destiny USA - 2 min drive - 2.0 miles
  • Syracuse University - 10 min drive - 5.4 miles
  • New York State Fairgrounds - 13 min drive - 6.5 miles

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tully's Good Times - ‬5 min walk
  • ‪Jersey Mike's Subs - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Denny's - ‬6 min walk

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This North Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 137 individually decorated guestrooms, featuring microwaves and DVD players. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Blue Spruce Lounge, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in North Syracuse? This hotel has 2100 square feet (195 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Spruce Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Anna, Elkhorn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed and great shower. Staff was friendly. Breakfast is not free but was able to get it covered since the pool/hot tub was out of order
Stayed 3 nights in Jan 2026

4/10 Poor

Cynthia

The pool and hot tub have been down. They canceled our reservation for us and sent you a reply that it was canceled waiting for my refund from Expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 1 night in Jan 2026

10/10 Excellent

Lenny

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pet and o was impressed with the room
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

MEGAN, Van Nuys

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room, friendly staff, amazing hot tub and pool, restaurant on site, hotel shuttle available for the airport and other locations within 5 miles. I stayed on Christmas Eve and want to make it an annual tradition!
Stayed 1 night in Dec 2025

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I booked this hotel was to use the pool and Hot tub. They were both broken down and the very nice desk person informed us upon arrival that they had been down for a whole week already and they have no idea when either would be fixed. There were pieces of wrapers on the floor next to the bed in our room, the bathroom door had clear sign of water damage and had swollen the door so when it rubbed to shut it scraped sawdust onto the floor and the toilet was wobbly and not sealed to the floor, you could see a shim under it! The Holiday in express used to stand for a quality hotel with exemplary amenities. I guess that's not the case any more. I wont be back
Stayed 1 night in Jan 2026

8/10 Good

Randy, Lisbon

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get breakfast or wine but hot tub was down but other than that great stay as always
Stayed 1 night in Jan 2026

10/10 Excellent

Ziunshai

Stayed 1 night in Jan 2026

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival we were disappointed because we booked this hotel for the pool and hot tub and we informed they were broke down and had been for a month !! This should have been conveyed when making reservation ! We were told we could cancel with full refund and go somewhere else ! Yeah right on a Fri afternoon in a major city Syracuse NY. Just disappointed! We had a leaking toilet but the staff was vey accommodating getting us a new room and with perks (bottle of wine and candy) the rooms are very nice and clean and accommodating! The breakfast was delightful one the best we had ! This is the second time in month we’ve booked with Expedia and have had problems!
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a very nice place to stay!
Stayed 7 nights in Dec 2025

8/10 Good

Janice

Stayed 1 night in Dec 2025

4/10 Poor

Gloria

Traveled with family
Disliked: Amenities
Was looking forward to enjoy the pool and hot tub on new Year's Eve to relax before a flight but there was a sign saying pool closed.
Stayed 1 night in Dec 2025

10/10 Excellent

elisabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were very nice, they had a great restaurant and bar. The food was amazing for bar food. You must get the huge stuffed tater tots and chicken tenders. The pool was a bit cool but the hot tub was amazing. We did not pay for the breakfast so I can't say anything about it. The walk in shower was slippery. We got a room with a one plate stove , nice size fridge and microwave and sink. I really appreciated this as I brought my 3 grandkids. Don't hesitate to book you will not be disappointed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jean-philippe

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities
The suite was a nice space with the bed area, kitchenette, and sitting area. The room was very clean and the bed was very confortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying there with our 1 year old!
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan

Stayed 2 nights in Dec 2025

8/10 Good

Dahlia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Harmony K

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Stanley

Stayed 2 nights in Dec 2025

10/10 Excellent

Haripriya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful... shuttle service in particular was great. Room was also clean and well maintained.
Stayed 2 nights in Dec 2025