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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

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Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

A clear blue pool with lounge chairs and umbrellas, surrounded by palm trees.
Property video
A poolside area with sun loungers, umbrellas, and palm trees.
A wooden entrance with a thatched roof, a sign reading "The Nest", and a pathway leading to a water feature.
A spacious lobby with a high ceiling, a central seating area with sofas and chairs, a reception desk, and a large mural on the walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
The current price is $489
$404 nightly
$489 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬

Room options

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

A hotel room with a large bed, a balcony with a view of palm trees and the sea, a small table, and a chair.

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Garden View Single Use

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop Private Pool Single Use

  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim-up Single Use

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

A resort with a large pool, palm trees, and a beach view.
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 1,037 reviews
$214 nightly
The price is $259
Sep 11 - Sep 12
Total with taxes and fees
Grand Palladium Kantenah Resort & Spa All Inclusive

About the neighborhood

Kantenah

When you stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive in Kantenah, you'll be by the sea, within a 10-minute drive of Xpu-ha Beach and Puerto Aventuras Marina. .This all-inclusive property is 12.4 mi (20 km) from Xel-Há Park and 6.7 mi (10.7 km) from Akumal Beach.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 4.9 miles
  • Cenote Cristalino - 6 min drive - 5.1 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles
  • Xpu-ha Beach - 7 min drive - 5.1 miles
  • Puerto Aventuras Golf Club - 8 min drive - 7.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • Beach Buffet
  • México Lindo
  • ‪Pueblito Lindo - ‬7 min drive
  • Caribe Buffet
  • Rancho Grande

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers 170 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Each accommodation is individually decorated. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Kantenah property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Nest, one of the property's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 18 bars/lounges, 2 beach bars, and 3 swim-up bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The Nest - This restaurant serves breakfast and dinner. Open daily.
Es Niu Pool Bar - Onsite bar. Open daily.
La Hacienda - This family restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
El Dorado - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • Es Niu Pool Bar
  • La Hacienda
  • Portofino
  • The Nest

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Kayaking
  • Mini golf
  • Outdoor pool (guest access)
  • Pilates classes
  • Segway rentals/tours
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2002
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 300 reviews
Rating 8 - Good. 58 out of 300 reviews
Rating 6 - Okay. 26 out of 300 reviews
Rating 4 - Poor. 11 out of 300 reviews
Rating 2 - Terrible. 6 out of 300 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply, great experience overall.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff, great pool, the buffet is ok.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort all the way around. Pools were beautiful. Great food and tons of options. Amazing wildlife around the resort. Top notch service!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

nikole

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Wonderful attentive staff and beautiful property!!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but beach although not the hotels fault.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Second time we’ve been there! Staff is wonderful and so clean
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful place would definitely recommend to others.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants, food was good. Resort was big and lots of things to do.
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
A great family trip. Super nice hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Nicholas Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent for the most part. Rooms were clean and ample beach chairs
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Sean Patrick

Liked: Cleanliness, amenities, property conditions & facilities
A+ Stay! Clean room, lots to do! Staff so friendly!
Beautiful scenery
Nightly turn down service!
Swim up pool- FS
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for a family trip
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Maryna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms and the whole property is very clean, quiet and beautiful. Amenities are unfortunately lacking, ai wish they would have some music on the pool and in the evening. Food was ok
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our trip.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Lety

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort would definitely recommend
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

KAMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly great staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Margot and Al

Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good to excellent. The only thing that is mediocre is the food esp the steaks.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.
Stayed 10 nights in Feb 2025