Compare Hotels with Restaurants in Groton

"All The lights in the room were very dim making it hard to see, several holes in the walls in the bathroom & doors, no closet doors on closet, towels & wash cloths very dingy & stained, microwave had no handle on it, hair dye spatter on wall, 3 VERY FLAT pillows on bed, room phone had a huge burn mark on it, bed was made poorly, drip pans for the burners in the kitchenette was wrapped in aluminum foil, screens coming out the windows, knob to open & close windows broken, guy at front desk in the back sleeping which would lead to anyone walking in unknowingly, main door to room almost didn’t close completely, burn marks on all the furniture, lamp shades falling apart, stains & hard spots on the carpet."

"The internet was fast. It was good. The air conditioning and the heating was outstanding. The room was very clean up by the staff. The staff was very friendly and very helpful whenever you needed help.."

"Room was absolutely neglected. Front desk staff was very unaccommodating, rude and condescending. There was a snowstorm during my visit. The parking lot was never plowed properly nor salted, sanded etc. I had fallen twice during the duration that I was trying to dig my car out, I asked the front desk staff if we could use their shovels. They told me that there would be a $50 deposit because they didn't want us to break them. I was absolutely appalled by that, considering the fact that I believe it would have been their job to take care of the property maintenance in that situation. Doors and stairways were not shoveled on the outside of the building, leaving us dropped with 3 ft of snow in front of the doors at points in time during the storm. I was mocked by the young lady that works the front desk multiple times for an incident that had occurred while I was there. I was fleeing a domestic violence situation, I had notified the staff of that and it was completely disregarded and laughed about in front of my face by the staff. I will never stay at this establishment again nor will I ever recommend it. In extreme disappointment for a local establishment."

"Our stay was okay and the staff was pleasant. No problems there. We were up for a concert. The rates were through the roof and our room was falling apart. Shower was disgusting. Grout falling out and dirty looking carpet was pulling up in doorways place needs an overhaul ! Would have complained except all the hotels in the area were sold out. We didn't have any options. Should have complained to the staff "

"horrible location, staff were high and very dismissing "

"yes"