Compare Hotels with Free Airport Shuttle in Dominican Republic

"The 2 biggest problems with this resort are staff AND misrepresentation! Staff range from incompetent to indifferent, but misrepresentation is the biggest problem because that’s how most of us make our selection of a resort … we trust information. The ONLY people calling this a luxury resort, don’t know what luxury is. The facilities are nice, but luxury comes from guest service and the quality of food and beverage. Food was average for Punta Cana at best! If you choose this resort, choose it for size of room or the waterpark but don’t be fooled into thinking this is anything more than a solid middle tier. I have stayed at 10 different all-inclusive resorts in Punta Cana … this ranks 9th!!"

"Good hotel but if doesn't much for entertainment, no night club, not bar on room, not icecream shop, no a place for young people"

"The Verdict: Great Food, Tiered Experience -This resort is excellent for high-paying members, but "regular" guests may find it restrictive and frustrating. The Membership Divide - Access: Most amenities, including the nicer, cleaner pools and the best beach sections, are reserved for members who pay $25k+ -Crowds:While member areas stayed empty, common areas were overpopulated. I had to secure pool chairs by 7 a.m. just to find a spot. Dining & Service - Food: Exceptional—likely the best quality I've had at an all-inclusive. - Reservations:Only two restaurants require them; general availability was good. Room Quality & Maintenance - Cleanliness:Disappointing. The bathroom had **mold**, and towels weren't always fresh. - AC Issues: Our unit made "machine gun" noises at night. Maintenance failed to fix it over two days, and they only offered a room move on our final night—a major hassle with a toddler. Expedia Gold Membership - Value: Essentially nonexistent. The resort refused to honor the **free room upgrade** (claiming no availability) or provide the promised **spa credit**. Summary: Go for the food, but expect a "second-class" experience unless you are a full member. "

"Very please with this resort. The staff were friendly, report was very clean, many different food options. Rooms were clean "

"Facilities were decent. Rooms not completely cleaned. Staff was racist and rude at times. I had one incident with one of the bar tenders and management seemed very nonchalant about the complaint. I was told that Dominicans are just like black people so my claim wasn’t valid. Pools are very nice. Please be prepared for locals walking around soliciting services around the pool. "

"Excellent in everything, every area, clean beach, staff very smily and helpful, a lot of fun, plan to be back in the summer."