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Novotel Cardiff Centre

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
1,657 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Cardiff Motorpoint Arena
    7 min walk
  • Popular Location
    St. David's Hall
    14 min walk
  • Popular Location
    St. David's
    15 min walk
  • Airport
    Cardiff (CWL-Cardiff Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Executive Room

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed
    More details

About this area

Cardiff

Near a train station, Novotel Cardiff Centre is in Cardiff's Cardiff City Centre neighborhood, an area with good shopping. Wales Millennium Centre and National Museum Cardiff are cultural highlights, and some of the area's notable landmarks include Cardiff Castle and Llandaff Cathedral. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Our guests appreciate the hotel's location for the sightseeing and nightlife.

What's nearby

  • Popular Location
    Cardiff Motorpoint Arena - 7 min walk
  • Popular Location
    St. David's Hall - 14 min walk
  • Popular Location
    New Theatre - 14 min walk
  • Popular Location
    St. David's - 15 min walk
  • Popular Location
    Principality Stadium - 18 min walk

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff (CWL-Cardiff Intl.) - 27 min drive

Restaurants

  • Elements – Brasserie with a bar. Serves breakfast, lunch, and dinner daily.

About this property

Novotel Cardiff Centre

Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 138 rooms offer free WiFi, room service, and LCD TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of GBP 15.00 per pet, per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Novotel Cardiff Centre
  • Novotel Hotel Cardiff Centre
  • Cardiff Novotel
  • Hotel Accor Cardiff Centre
  • Novotel Cardiff Centre Hotel Cardiff
  • Novotel Cardiff Centre Wales
  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Cardiff
  • Novotel Cardiff Centre Hotel Cardiff

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 12.00 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 13.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free children's club
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Malay
  • Portuguese
  • Russian
  • Spanish

Business services

  • 11 meeting rooms
  • Conference center (2259 square feet of space)

Spa

  • Massage - sports
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Nearby things to do

Activities

  • Golfing

Where to eat

  • Elements – Brasserie with a bar. Serves breakfast, lunch, and dinner daily.
4.2

Very Good

5 - Excellent
772
4 - Good
633
3 - Okay
155
2 - Mediocre
71
1 - Poor
26
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

2/5

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

1/5

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

3/5

Rather far from city centre though it is named "Novotel Cardiff City Centre". Relatively well kept hotel. However , certain rooms are in extended wing , need to go through a link bridge and staircase to access. Parking charge of £12 per night for hotel guest is exorbitant , considering the already expensive room rates

Stayed 1 night in Jul 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

3/5

Disappointing and not quite what I expected.

The room we stayed in was tired - with stains on the carpet and around the bathroom taps was filthy. On our 2nd day we came back to find they'd put dirty cups and spoons back in our room. They were so dirty, they were stuck to the tray by their rims, which were sticky with coffee residue and left brown rings on the tray. Our bathroom was also clearly much older than any shown in the photographs when booking. Downstairs in the main lobby, pool and bar was lovely, and the service was always absolutely fine but there are clearly rooms that haven't had as much attention as others and for £450 for 3 nights, I was really annoyed at not getting quite what I thought I was paying for. It definitely put me off booking again.

Stayed 3 nights in Jul 2019

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