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Novotel Cardiff Centre

4.0 star property

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Photo gallery for Novotel Cardiff Centre

Exterior
A modern interior with glass walls, a staircase, and a seating area with tables and chairs.
Bar (on property)
A modern interior with exposed brick, metal railings, and industrial-style lighting fixtures.
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
The current price is $100
$83 nightly
$100 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Castle
    ‪17 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(16 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Balcony

A modern room with a bed, a glass door leading to a balcony, wicker furniture, and a glass table.

Junior Suite, 1 Queen Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed, Balcony

A modern hotel with a flat roof, a visible Novotel sign, and traditional brick buildings in the background.

Junior Suite, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed, Balcony

A balcony with a table set with fruit and a bottle of Brut champagne, overlooking a cityscape.

Suite, 1 Double Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, desk, chair, TV, and a Novotel sign.

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(64 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Presidential Suite | View from room
Hilton Cardiff
Cardiff City Centre
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,002 reviews
$114 nightly
The price is $136
Aug 9 - Aug 10
Total with taxes and fees
Hilton Cardiff

About the neighborhood

Cardiff

With a stay at Novotel Cardiff Centre in Cardiff (Cardiff City Centre), you'll be steps from Cardiff Bay and 7 minutes by foot from Utilita Arena Cardiff. .This spa hotel is 1.7 mi (2.8 km) from Cardiff Castle and 2.1 mi (3.3 km) from Principality Stadium.

What's nearby

  • Cardiff Bay - 1 min walk - 0.1 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles
  • St. David's - 14 min walk - 0.8 miles
  • Wales Millennium Centre - 16 min walk - 0.9 miles
  • Cardiff Castle - 17 min walk - 0.9 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪PizzaExpress - ‬9 min walk
  • ‪Nando's - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪The Cafe by Benugo - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Novotel. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Stay in one of 138 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Elements, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cardiff? This hotel has 2259 square feet (210 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely welcome, hotel stay was great, would recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

g.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at novatel cardiff bay. Staff were friendly, hotel was clean, amenities were fab, and the breakfast amazing! We will definitely be staying again soon, and highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel w great fitness facility and sauna/steam/pool.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to the arena
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes fresh but not hot, plenty of choice, the pancake machine was a hit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location and facilities.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, friendly staff, room was fine, walking distance for everything we did. Very happy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Vikas

Liked: Staff & service, amenities
Decent stay that you can expect from a hotel based in the city centre, the room size was small for a family of 4, booked it for the pool only to realise that it was extremely busy when we wanted to use it and had to wait to get in.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Debbie

Liked: Amenities, property conditions & facilities
Worked well for a night in the city. Rooms were average. Breakfast was very good and the swimming, sauna etc were a big plus.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bathroom was a bit dated but totally functional. The sauna and steam room were great. Bed was comfy. Onsite restaurant menus are not up to date online.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Spacious rooms, centrally located
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the city .Clean rooms friendly staff and room was available to check in before 3pm
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service
Lovely, helpful staff. Rooms were spacious. Bed was okay if you like a really hard mattress. Grouting in the bathroom was quite discoloured and in need of some love.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Hollie

Liked: Cleanliness, staff & service, amenities
Clean spacious rooms, pool facilities great and bar lovely for a drink
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Great facilities. But overall a bit dated.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The parking was £16 extra for 24hrs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Nice clean and comfortable hotel, w great gym/pool/sauna
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were excellent - gym, pool, steam room, sauna, and spa pool. Staff are nice.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms clean Hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great location and helpful staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ceri

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Staff were very welcoming. Had a good stay
Stayed 2 nights in Feb 2026