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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

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Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

A resort pool with a view of the ocean, surrounded by palm trees and lounge chairs.
Property video
A wooden pathway leading to a beach with palm trees and a clear view of the ocean.
A spacious lobby with a central water feature, glass railings, and a modern architectural design.
A beach pathway leading to the ocean with palm trees and a wooden railing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
The current price is $289
$236 nightly
$289 total
Total with taxes and fees
Sep 16 - Sep 17

Explore the area

View in a map
CARR.FED 307 CANCUN-TULUM MZA. 03, LT 101-19, SMZA. 31, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪20 min drive‬
  • Place, Puerto Morelos Town Square
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean View

A modern hotel room with two beds, a dining area, and a balcony with a view.

Luxury Junior Suite Ocean View

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

A hotel room with two beds, a balcony, and a view of the ocean.

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 3800 sq ft
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view.

Luxury Presidential Two Bedroom Suite Ocean View

  • Ocean view
  • 1851 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

A modern hotel room with a large bed, a sofa, a bench, a ceiling fan, and a view of palm trees.

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

A balcony with a view of a swimming pool and resort buildings.

Luxury Suite Ocean View with Terrace Jacuzzi

7.4 out of 10
Good
(37 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

A modern living room with a dining area, a sofa, a coffee table, and a TV.

Luxury Presidential One Bedroom Suite Ocean View

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

A modern hotel room with a large bed, a bench, a ceiling fan, and a view of the pool area.

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

A swimming pool with lounge chairs and a view of a water slide and palm trees.

Luxury Presidential Two Bedroom Suite Swim Out DC

10.0 out of 10
Exceptional
(1 review)
  • 1851 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

A pool area with two lounge chairs, a table, and a ceiling fan.

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(63 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

A modern hotel room with a large bed, a desk, a sofa, and a balcony with a view of trees.

Luxury Suite with Terrace Jacuzzi

7.6 out of 10
Good
(52 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

A pool table with a clear view of the ocean, a sofa, and a lamp in a modern living area.

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 3207 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

A modern hotel room with a large bed, a sofa, a bench, a ceiling fan, and a view of palm trees.

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

  • Ocean view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

A modern hotel room with two beds, a desk, a chair, and a TV.

Luxury Junior Suite

7.6 out of 10
Good
(121 reviews)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

A poolside area with two lounge chairs, a small table, and a view of a bathroom with a shower and a ceiling fan.

Luxury Junior Suite Swim Out Diamond Club

7.0 out of 10
Good
(24 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

A pool area with lounge chairs, a small table, and palm trees.

Luxury Presidential One Bedroom Suite Swim Out

8.0 out of 10
Very good
(3 reviews)
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

A modern hotel room with a dining area, a sofa, a TV, and a large wooden door.

Luxury Presidential Two Bedroom Suite Swim Out

  • 1851 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

A modern hotel room with a large bed, a bench, a nightstand, a ceiling fan, and a decorative wall panel.

Luxury Family Suite Ocean View Diamond Club

  • Ocean view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

A modern hotel room with two beds, a sofa, a coffee table, and a TV.

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

A modern hotel room with two beds, a balcony, and a view of palm trees.

Luxury Presidential One Bedroom Suite Diamond Club

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1259 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

A modern hotel room with two beds, a dining area, and a balcony with a view.

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

8.0 out of 10
Very good
(16 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

A modern hotel room with a sofa, a small table, a bed with a view to the balcony, and a TV.

Luxury Family Suite Ocean View

7.2 out of 10
Good
(27 reviews)
  • Ocean view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view.

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1851 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Puerto Morelos

With a stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated in Puerto Morelos, you'll be 6.4 mi (10.3 km) from El Tinto Golf Course and 12.7 mi (20.4 km) from Puerto Morelos Town Square. .This all-inclusive property is 0.1 mi (0.1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7.4 mi (11.9 km) from Moon Palace Golf Club.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.4 miles
  • El Tinto Golf Course - 14 min drive - 8.1 miles
  • Puerto Morelos Beach - 20 min drive - 11.1 miles
  • Ojo de Agua Beach - 24 min drive - 13.3 miles
  • Puerto Morelos Town Square - 25 min drive - 13.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪the cave - ‬19 min walk
  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Diamond Club Lounge - ‬16 min walk
  • ‪Boulangerie - ‬16 min drive

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated offers 833 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 833 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 8 outdoor pools are a perfect way to relax and recharge. Additional amenities at this Beaux Arts property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Gourmet Marche, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 3 bars/lounges, 4 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Zen - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Hunter Steak House - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Taj - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Beaux Arts architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night
  • Sanitation services: MXN 85.40 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 227 out of 430 reviews
Rating 8 - Good. 79 out of 430 reviews
Rating 6 - Okay. 54 out of 430 reviews
Rating 4 - Poor. 31 out of 430 reviews
Rating 2 - Terrible. 39 out of 430 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good they give you credit to go towards your stay
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kendall Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good buffet for an all inclusive, pool chairs were not super busy
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great people that work there
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Ashley Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so beautiful, clean, staff was 10/10 and food was absolutely delicious everywhere!!!!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend, great for kids and adults. Awesome nightly shows.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, excellent restaurants, very nice pool area with lots of seating
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness
Beautiful location, very clean, food is amazing and the staff were fantastic!!
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Lucrecie Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort.. friendly staff… seen better nighty entertainment - they need a stage- very hard to see, too crowded with people standing up so could not enjoy anything, food was good.. entertainment in the pool area was good
Stayed 5 nights in May 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff was excellent. The room was gorgeous. Only downfall: a strong scent as you enter the main buffet. Quite overwhelming at first.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Dianela geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with friendly staff. A very nice gym with plenty bars and pools to relax. There is plenty sun to go around and there are plenty places to eat. Just book in advanced! Would recommend to go again :).
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff everyone was extremely friendly and helpful. Some minor surface stuff but nothing to major we had the swim out room and it was everything we wanted.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! À la cart restaurants were ok as well as the buffet. Stayed in the swim out room, would definitely recommend.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Tatiyana

Disliked: Staff & service, amenities
This is a terrible resort with terrible customer service. We will never stay at any Royalton property again.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The property was great and food was good. However some of the staff was a bit rude and not attentive.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

J Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet has a wide range of cuisine types and foods to offer...something for everyone.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice family hotel, lots of food choices, staff working in food truck should be more welcoming and should be two people working to avoid long lines. Check in service should be better managed
Stayed 3 nights in May 2026
Verified review

8/10 Good

Andrea

Liked: Property conditions & facilities
Food was very good.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing, overall great experience!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, you cannot go wrong. The rooms are crazy for the price. The food is good, we could have eaten at the buffet for a whole month and never get bored. Lots of canadians so if ur canadian you will have alot of friends.
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property, its fine. Got a luxury presidential suite, and extra room made a big difference for us.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was courteous and the rooms were spotless
Stayed 7 nights in Feb 2026

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