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Aparthotel

Ocean View Apartments – Increíble

Property class: 3

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Photo gallery for Ocean View Apartments – Increíble

A resort with a large swimming pool, beach access, and a view of the ocean.
A hotel room with a large window overlooking a beach, a bed with white and patterned pillows, and a table with chairs outside.
A pool adjacent to a beach with thatched umbrellas and a lifeguard on duty.
A modern bathroom with a glass door, a beige countertop, and a visible sink.
A hotel room with a large bed, a blue and white patterned bed runner, white pillows, a white swan-shaped towel arrangement, a white chair, and a view of the ocean through large windows.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
The current price is $158
$132 nightly
$158 total
Total with taxes and fees
Sep 12 - Sep 13

Explore the area

View in a map
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, Ocean View (Increible Vista al Mar)

A hotel room with a large bed, a balcony with a view of the sea, and a table with chairs.

Suite, Ocean View (Increible Vista al Mar)

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Studio Suite, Beach View, Beachfront

Two twin beds with white and blue bedding, a bedside table with a lamp, and a wall-mounted light fixture.

Panoramic Studio Suite, Beach View, Beachfront

  • Beach view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio Suite, Balcony, Sea View

A hotel room with a bed, a desk, and two chairs. There is a balcony with a view of the ocean.

Panoramic Studio Suite, Balcony, Sea View

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Studio

A room with a round glass table and four chairs, a large window with a view of the ocean, and a balcony with a white railing.

Panoramic Studio

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Studio, Balcony, Sea View

A sunset over a calm body of water with a distant horizon.

Panoramic Studio, Balcony, Sea View

  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Studio, Balcony, Sea View

A hotel room with a large bed, a view of the ocean, and a balcony with chairs.

Comfort Studio, Balcony, Sea View

  • Sea view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Double Room, Balcony, Beach View

A hotel room with a bed, a view of the ocean, and a balcony with chairs.

Panoramic Double Room, Balcony, Beach View

  • Beach view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, Balcony, Beach View

A hotel room with two beds, a desk, and a TV. The room has a balcony with a view of the sea.

Panoramic Room, Balcony, Beach View

  • Beach view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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$63 nightly
The price is $81
Sep 23 - Sep 24
Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Ocean View Apartments – Increíble in Cancun (Zona Hotelera), you'll be a short 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 1 minutes by car from Iberostar Cancun Golf Course. .This beach aparthotel is 1.1 mi (1.8 km) from Delfines Beach and 4.8 mi (7.7 km) from La Isla Shopping Mall.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 16 min walk - 0.9 miles
  • El Rey Archaeological Zone - 3 min drive - 1.6 miles
  • Delfines Beach - 3 min drive - 1.8 miles
  • La Isla Shopping Mall - 13 min drive - 6.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬7 min walk
  • ‪Sun Palace - ‬2 min walk
  • ‪Azvl - ‬1 min walk
  • ‪Sunset - ‬12 min walk
  • ‪Restaurant Las Fuentes - ‬7 min walk

About this property

Ocean View Apartments – Increíble

Air-conditioned accommodations at Ocean View Apartments – Increíble offer minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 30-inch Smart televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the individually decorated guestrooms, featuring minibars and Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and lifeguards on site.
Grab a drink at the swim-up bar while enjoying a refreshing dip in the aparthotel pool.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Lifeguards
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Dining

  • A poolside bar
  • A swim-up bar
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • Safe
  • Virtual front desk

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Gather used towels

Take out the trash

Turn off the lights

Access methods

Access code

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 295 per stay
  • Cleaning fee: USD 49 per accommodation, per stay
  • Utility fee: USD 5.37 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ocean View Apartments Increíble Apartment Cancun

Ocean View Apartments Increíble Apartment

Ocean View Apartments Increíble Cancun

Ocean View Apartments Increíble

Ocean Apartments Increíble

Ocean Apartments – Increible

Ocean View Apartments – Increíble Cancun

Ocean View Apartments – Increíble Apartment

Ocean View Apartments – Increíble Apartment Cancun

Ocean View Apartments – Increíble Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 84 reviews
Rating 8 - Good. 12 out of 84 reviews
Rating 6 - Okay. 9 out of 84 reviews
Rating 4 - Poor. 14 out of 84 reviews
Rating 2 - Terrible. 11 out of 84 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Osfelia

Liked: Cleanliness, check-in
It was clean is the only good thing I have to say about this place Spend your money somewhere else not here
Stayed 3 nights in May 2026
Verified review

8/10 Good

Kim

Liked: Amenities
Confortable , great view, very convenient location to beach and bus , big room , clean , big fridge good for long stay (20 days ,for dental at Prime dentist )will come again .
Stayed 19 nights in Oct 2025
Verified review

10/10 Excellent

Dawit

I had a really great time, definitely rec
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Vadim

Liked: Cleanliness, property conditions & facilities, communication
Great Time! I would definitely recommend!
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Lisa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
The pool area was awesome. Close beach access
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, communication
Clean
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities
Good
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Enzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location! Location!
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Subhashini

Liked: Cleanliness, amenities, property conditions & facilities, communication
The sea view from the condo balcony is amazing and room was clean. Communication with the host was good and the host was kind enough to provide late checkout on request. Only con was, extra towels could have been provided as daily cleaning is not included
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Leslie Gwynne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing balcony view! I had a relaxing 4-night stay ☺️
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Jeong

Liked: Cleanliness, room comfort, communication
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

ZINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

RICARDO

Liked: Cleanliness, room comfort, communication
JUST GREAT WE ARE COMMING BACK
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Casie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and the staff were nice and helpful. We had a couple of minor issues with the toilet and the keypad. Both were addressed by the manager.
Stayed 10 nights in Oct 2025
Verified review

6/10 Okay

Brian

Disliked: Amenities
Property is great. Rooms are very dated and ours was very dirty.
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

derek

Disliked: Amenities, property conditions & facilities
Very old
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oceanview beautyful . Restaurant not good, and very expensive, bad food quality.
Stayed 1 night in Jan 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort, communication

No Hot Water but great view.

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good. When we came back to the property, and started to argue, whey found my reservation.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities, communication
Terrible customer service that is mostly unresponsive.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Jaspreet

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

szabolcs

Disliked: Cleanliness, amenities, property conditions & facilities
I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Hayden

Liked: Cleanliness
Disliked: Communication
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
Stayed 14 nights in Feb 2025
Verified review

4/10 Poor

Hannah

Disliked: Cleanliness, amenities
Check in was easy and well communicated but that was the only good thing about this stay. 3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp. There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels. We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
Stayed 7 nights in Jan 2024