Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Exterior
Property video
Family Suite with Balcony | View from room
Minibar, in-room safe, desk, laptop workspace
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Breakfast included
  • Pool
$269
$219 nightly
$269 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Isla Dorada
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Family Suite

7.8 out of 10
Good
(27 reviews)
  • 796 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Double

8.0 out of 10
Very good
(82 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite with Terrace

7.4 out of 10
Good
(19 reviews)
  • 1216 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

With a stay at Park Royal Beach Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from La Isla Shopping Mall and 9 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive hotel is 4.8 mi (7.7 km) from Delfines Beach and 3.2 mi (5.2 km) from Iberostar Cancun Golf Course.

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.1 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 13 min walk - 0.7 miles
  • Marlin Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Park Royal Cancun - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
Satisfy your appetite at La Veranda, one of the hotel's 4 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.36 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Reviews

Park Royal Beach Cancun - All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 1006 reviews
Rating 8 - Good. 261 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 117 out of 1006 reviews
Rating 2 - Terrible. 107 out of 1006 reviews

Reviews

8/10 Good

Gurdeep

Traveled with family
Liked: Cleanliness
Leaked dirty water in my room from cealing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the resort . Staff were very accommodating and welcoming. They made us feel like we are their family . The place is clean . Food selections were good 👍. Area is safe , love their shopping mall just across the resort . Special shout to Janet ( concierge lady ) for helping us with the reservation since the reservation app was not working at that time . Will highly recommend this place
Stayed 4 nights in Sep 2025

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to have a laundry room.
Stayed 3 nights in Sep 2025

8/10 Good

Dudy

Liked: Staff & service, property conditions & facilities
I stayed at the resort for 4 nights and had a great time, it is great value and the location is fantastic. There was an unfortunate event where the staff did not understand me very well, and I got served alcohol even after mentioning that the drink should be virgin twice. Our concierge Juan Carlos was the best part of the trip, he helped us book restaurants in the hotel, helped us call local businesses to ask for availability and was always available for us for any questions we had. If he was not there, my review would have been a 3 star and not 4. The bathroom sink was clogged when we got there. We put in a maintenance request on the app but and nothing happened until we told Juan Carlos who expedited our request. Food is okay at the buffet and restaurants, some things were great but most was below average. The restaurant cleanliness is bad, they never sanitize or disinfect the tables in the buffet restaurant, it’s only wiped down with a dry cloth. The cutlery is placed directly on the table and not on the cloths provided, which is not sanitary at all. The room is very large and the bed is comfortable, AC works well and the cleaning staff are great. The shower wouldn’t always have hot water as well. There was seaweed on the beach when we were there, but it was expected because of the time of year. Overall, the hotel is good and budget friendly. It’s right in front of La Isla mall and the hotel zone is a nice and safe place to enjoy even at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and tidy every day when we returned. The property was small, it’s not a large resort. The staff were very friendly and helpful. The food is where it lacked for me. There weren’t enough options at the buffet, to schedule a dinner reservation, it literally had to be within minutes of when the time slot opened, and if you didn’t get it within those few minutes, you were out of luck. The Mexican food isn’t what we expected for it being from Mexico. The over all resort was clean, no problems there. The lobby has no AC, so you’re dripping sweat when you’re in there for their night entertainment, which lacks. If you want a night life at your resort, this isn’t the place to stay. Their roof top bar is pretty, but not a place for dancing. It was more relaxing than a club type of atmosphere. There isn’t a 24/7 snack option either. So once the restaurants close, you’re out of luck if you want to get something to eat. The bus stop to visit local areas and restaurants is close, which makes transportation easy. The mall is literally right in front of this resort as well which is nice.
Stayed 3 nights in Aug 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed the amenities, the availability of food throughout the day, and the welcoming staff.
Stayed 4 nights in Jul 2025

8/10 Good

Asa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot shower water or pressure wasn’t consistent.
Stayed 4 nights in Aug 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my family and I had a great time during our stay but there were some minor inconveniences with the property and staff and if you can please avoid the timeshare presentation they are very persistent about that.
Stayed 6 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff were amazing! They do overcharge for taxi services, but other than that, it was an amazing experience!! 10/10
Stayed 6 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff! They were all nice and willing to help. The cleaning staff did an amazing job with our room every day. Very detailed oriented. The food was good. The pools were very fun. My kids had a blast in the kids pool. Very kid friendly. They had events going on every day which made it very convenient if you want to stay in the hotel every day./night. The hotel was also very close to the Isla, Aquarium, and other shops. The excursions we got through the hotel were fun and picked us up right at the lobby. The room was nice and cool every night. The water pressure was also amazing. This hotel is a great hotel for families!
Stayed 7 nights in Aug 2025

10/10 Excellent

Amie fe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to the beach & mall
Stayed 6 nights in Apr 2025

8/10 Good

Leo M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our washroom
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property all inclusive First off, it's super inclusive, with ramps and wide doorways everywhere, so getting around was a breeze for everyone. The staff? Absolute rock stars-always ready to help, from grabbing a low table for dining to offering braille menus without blinking. The rooms were spacious, with grab bars in the bathroom and a roll-in shower that actually worked well. The beach area had these cool mats for wheelchair access right to the water-genuinely thoughtful. Food options were endless, and kid-friendly menus, and the vibe felt welcoming for all ages and backgrounds.
Stayed 4 nights in Aug 2025

10/10 Excellent

Clyde

Liked: Staff & service, property conditions & facilities
This hotel was fantastic. The server staff were 100% attentive. The cleaning crew not so much. Our room was fantastic everything was perfect expect for the use bandaid in our room. The pool was over crowded but the beaches were empty. We enjoyed the beach and got one day to swim in the ocean. The next day unfortunately due to Mother Nature seaweed took over and was not swim-able.
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The point person for Expedia- Juan Carlos was the most helpful person ever. I felt confident that I could ask him for anything and he would do what it takes to make it happen.
Stayed 4 nights in Aug 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful particularly Juan Carlos a concierge who checked upon use regularly throughout the days to ensure we were comfortable and satisfied. His care and communication was encouraging/reassuring as the staff at check in were not very helpful. The restaurants' staffs were amazing. They celebrated our birthdays with us and helped to make us feel special. There was a wide range of food to eat although we are not pork eaters, there were many other options. I also like how the have pop-up stalls outside for a taste of cultural food. The entertainments during the days, water aerobics was good. The fire show was magnificent on Monday night. Great range of gym equipment.
Watching the see unset on roof top bar.
Moonlit night on the beach.
View from the roof.
Watching the moonrise from roof top bar.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ella Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness
Stayed 4 nights in Aug 2025

8/10 Good

Barbaro, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Viajamos una familia de 5 , al llegar no te brindan nada, en la habitacion la habitacion las almuadas son incomodas y las camas son para personas pequeñas yo mido 6 pies y se me salian los pies, las duchas no calentaban el agua, el buffet- las comidas super ricas y variadas, el staff de animacion super cheveres todos fueron agradable y todo el tiempo alegrando a todos por lo demas todo bien
Stayed 6 nights in Aug 2025

4/10 Poor

Karina

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The property has old furniture and needs a lot of upgrades!
Stayed 4 nights in Aug 2025

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property staff has not to much knowledge they don’t provide city guide and other transportation options even in you you extra or public bus some people they don’t know where to start visit please provide city guide map
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamara, Phoenix

Liked: Cleanliness, amenities
Very nice!
Stayed 13 nights in Jul 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and neat .
Stayed 7 nights in Jul 2025

6/10 Okay

Valeria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El Hotel está relativamente bien,
Stayed 9 nights in Jul 2025