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JW Marriott Cancun Resort & Spa

Property class: 5 and above

Choose dates to view prices

Photo gallery for JW Marriott Cancun Resort & Spa

On the beach
Property video
4 restaurants, breakfast served
On the beach
On the beach

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Air conditioning
$460
$379 nightly
$460 total
Total with taxes and fees
May 24 - May 25

Explore the area

View in a map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪8 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Oasis Arena
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for JW Luxury Suite, 1 King Bed, Junior Suite

JW Luxury Suite, 1 King Bed, Junior Suite | Minibar, in-room safe, desk, blackout drapes

JW Luxury Suite, 1 King Bed, Junior Suite

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite, 1 King Bed, 1 Bedroom Suite

Minibar, in-room safe, desk, blackout drapes

Caribbean Suite, 1 King Bed, 1 Bedroom Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

Minibar, in-room safe, desk, blackout drapes

Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite

Minibar, in-room safe, desk, blackout drapes

Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite

  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite

Minibar, in-room safe, desk, blackout drapes

Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite

  • Partial ocean view
  • 1344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite

  • Ocean view
  • 2947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(76 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Double Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, blackout drapes

Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View

  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(118 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 467 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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  • Pool
  • Hot tub
  • Washer
  • Dryer
4.5 out of 5, Wonderful, 1,039 reviews
$149 nightly
The price is $185
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Total with taxes and fees
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About the neighborhood

Cancun

With a stay at JW Marriott Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Hotel Zone Beaches. .This beach resort is 2.3 mi (3.7 km) from La Isla Shopping Mall and 3.1 mi (5 km) from Delfines Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • Ballenas Beach - 8 min walk - 0.5 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Kukulcan Plaza Shopping Mall - 3 min drive - 0.9 miles
  • Oasis Arena - 3 min drive - 1.1 miles
  • Iberostar Cancun Golf Course - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Nebbiolo - ‬6 min walk
  • ‪Fred's House American Seafood & Oyster Bar - ‬5 min walk
  • ‪Cafetto - ‬5 min walk
  • ‪The Great Room - ‬4 min walk
  • ‪Casa Madre - ‬3 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa offers 447 accommodations with minibars and safes. Rooms open to balconies. LED televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 447 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. This resort also features concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Bravio, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
JW Marriott Cancun Resort & Spa has 4 restaurants serving breakfast, lunch, and dinner.
Bravio - This restaurant overlooks the pool. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bravio

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 40.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 40 per person
  • Airport shuttle fee: USD 22.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1005 reviews
Rating 8 - Good. 118 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Risa

Stayed 7 nights in Nov 2025

10/10 Excellent

Michael Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent everything best resort ever
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, toilet scented paper smelled like fragrant flowers, helpful staff, beautiful view of beach and pool. Well designed room and lived our stay. We would definitely recommend to all. Area was safe and close by to many excellent restaurants and La Isla shopping mall.
Stayed 3 nights in Jan 2026

8/10 Good

Richard Scott

Stayed 6 nights in Dec 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cold , not like before . Drinks were very expensive by the pool side . We have been coming here for a long time .
Stayed 5 nights in Jan 2026

10/10 Excellent

John, Fort Worth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Meeta

Liked: Cleanliness, staff & service, amenities
Outstanding beach, elegant hotel. Nice service. Would easily go again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Stayed 7 nights in Jan 2026

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was magical
Stayed 4 nights in Jan 2026

10/10 Excellent

Deserae

Stayed 2 nights in Jan 2026

10/10 Excellent

Garrett

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean room. Nice amenities. Transparent pricing. Easy check in and check out. Easy to uber to and from
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
beautiful grounds, lovely staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was wonderful. Gracias
Stayed 3 nights in Jan 2026

10/10 Excellent

Abhishek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Jeremiah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel all around
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohamed Askar

Stayed 4 nights in Nov 2025

10/10 Excellent

Johana citney

Liked: Amenities, property conditions & facilities
The staff was very hospitable and professional
Stayed 6 nights in Dec 2025

10/10 Excellent

Ozgen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was top notch! Rooms were clean, staff was friendly and food was great
Stayed 4 nights in Nov 2025

10/10 Excellent

Gaurav

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Amazing beachfront hotel with excellent service and 5 star spa facilities and staff! Highly recommend!
Stayed 7 nights in Nov 2025

8/10 Good

Rie

Traveled with family
Liked: Cleanliness, staff & service
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
Stayed 7 nights in Nov 2025

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2025

10/10 Excellent

John

Stayed 4 nights in Nov 2025