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CheapTickets Verified Reviews
3.4 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Economy Room
1 Twin Bunk Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
269 square feet
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior 2 Double Beds City View
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Double Beds
204 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
3-star Cancun hotel in Downtown Cancun, near Las Palapas Park

Popular property highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
24-hour front desk

A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, within a 5-minute drive of Las Palapas Park and Puerto Cancun Marina Town Center. This hotel is 1.9 mi (3 km) from Plaza Las Americas and 8.4 mi (13.5 km) from Cancun Interactive Aquarium.

Make yourself at home in one of the 46 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Enjoy international cuisine at El meson espanol, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers an outdoor pool, a nightclub, and a rooftop terrace.

Hotel Plaza Kokai Cancún has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • 24-hour front desk
  • Business center
  • Tours/ticket assistance
  • Meeting rooms
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Nightclub
  • Free reception
  • Luggage storage
  • Free parking nearby
  • Number of restaurants - 2
  • Concierge services
  • Street parking
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 46
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Portuguese

Parking

Free parking nearby

Room Amenities

Hotel Plaza Kokai Cancún offers 46 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Individually furnished
  • Phone
  • Individually decorated
  • Free bottled water
  • Desk
  • Ceiling fan
  • Free local calls
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Shower only
  • Cable TV service

Where to Eat

The hotel offers a complimentary manager's reception on select days.

El meson espanol - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

La Tasca - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Debit cards

Number of children who can stay free - 10

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Plaza Kokai
  • Hotel Plaza Kokai Cancún
  • Hotel Plaza Kokai Cancún Cancun
  • Plaza Kokai Cancún
  • Plaza Kokai Cancún Cancun
  • Plaza Kokai Hotel
  • Hotel Plaza Kokai Cancún Hotel
  • Hotel Plaza Kokai Cancún Cancun
  • Hotel Plaza Kokai Cancún Hotel Cancun

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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