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Aparthotel

Hotel y Museo Casa Turquesa

Property class: 4

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Photo gallery for Hotel y Museo Casa Turquesa

A resort with a swimming pool, lounge chairs, and a view of the ocean.
A view from a room with a large window overlooking a balcony with chairs and a railing.
A tray with breakfast items and a cup of coffee on a beach.
A spacious room with a large arched window, a chandelier, and a statue on a pedestal.
A balcony with a table set with fruits and a bottle, overlooking a beach and ocean.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
The current price is $97
$76 nightly
$97 total
Total with taxes and fees
Sep 30 - Oct 1

Explore the area

View in a map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for King Bed Ocean View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the ocean.

King Bed Ocean View

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Bed Ocean View

A hotel room with a bed, a desk, a TV, and a seating area with chairs.

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite with Jetted tub

A modern hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Ocean Suite with Jetted tub

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean View with Pool

A clear blue pool with a white wall and potted plants on the left.

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Garden View and Balcony

A spacious room with a large window, a sofa, a glass table, and a decorative vase.

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Partial Sea View

In-room safe, blackout drapes, iron/ironing board (on request)

Suite with Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Ocean View

In-room safe, blackout drapes, iron/ironing board (on request)

Double Room with Ocean View

  • Ocean view
  • 753 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft with Ocean View

In-room safe, blackout drapes, iron/ironing board (on request)

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean View

A spacious living room with a large window overlooking a beach, a sofa, and a glass coffee table.

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

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About the neighborhood

Cancun

With a stay at Hotel y Museo Casa Turquesa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. .This beach aparthotel is 1.4 mi (2.3 km) from La Isla Shopping Mall and 4.3 mi (7 km) from Delfines Beach.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Capuchino Bar - ‬11 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Don Julio Restaurant - ‬9 min walk
  • ‪La Veranda - ‬8 min walk
  • ‪Ilios Restaurant - ‬11 min walk

About this property

Hotel y Museo Casa Turquesa

Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This Beaux Arts aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at El Mirador, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 20 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Gather used towels

Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MXN 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-007429/2025

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Turquesa

Casa Turquesa Cancun

Casa Turquesa Hotel

Casa Turquesa Hotel Cancun

Casa Turquesa Hotel Tulum

Casa Turquesa Tulum

Casa Turquesa

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 520 out of 1247 reviews
Rating 8 - Good. 296 out of 1247 reviews
Rating 6 - Okay. 170 out of 1247 reviews
Rating 4 - Poor. 122 out of 1247 reviews
Rating 2 - Terrible. 139 out of 1247 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jamey

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel with extraordinary background Beautiful artwork throughout the hotel. Restaurant is wonderful with fantastic food and exceptional service. Beautiful ocean views. Amazing hotel.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, good price, good staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Aksana

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is located in a great location, beautiful interior, interesting architecture, the hotel really looks like a museum. But everything in the hotel requires renovation and better equipment.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, check-in, communication, listing accuracy
Great value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, check-in, communication, listing accuracy
Great place and friendly staff
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

robin

Liked: Cleanliness, check-in, communication, listing accuracy
The food here is excellent. My room was clean and the beach is incredibly close to me. The staff is very nice. Love it every time I visit.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Christina

Liked: Cleanliness, check-in, communication
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ricardo Juan Blanco

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and central location was nice. A little TLC and this hotel would have great potential.Not as modern as others but having a comfortable bed, working ice cold A/C and a big pool checks all the boxes for me.Never overcrowded and literally steps away from beach access is what keeps me coming back.Hotel has history with beautiful painted murals and art work throughout. My favorite place in all Cancun.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Shoreh

Liked: Check-in, communication
Disliked: Cleanliness
Yes that was the most wonderful part of my stay the view and the pool . Hotel showers need renovations
Stayed 9 nights in Apr 2026
Verified review

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, check-in, communication, listing accuracy
Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days after missing my flight and it had a fantastic view...very large room and very comfortable. No complaints and I will be back.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Avrohom

Liked: Cleanliness, check-in
The pool was really great. The views from the pool of the Ocean and beach were astounding. The hotel overall was good, the rooms large, bathroom are was large, and overall pretty clean. The hotel overall needs updating, which they seem to be in the middle of.
Stayed 13 nights in Mar 2026
Verified review

6/10 Okay

julie

Liked: Cleanliness, communication
Disliked: Listing accuracy
Lots of good. Very quiet and peaceful grounds. Beautiful clean pool. Old, dated, tired room that needs renovating. Very hard to find the hotel for my Uber drivers, as there are no signs on the building. Bed was hard as a rock. Coffee in the rooms would have been nice.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Gena

Liked: Check-in, communication, listing accuracy
Private beach area with chairs and palapas. You absolutely do not compete with people
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lane W

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a classic hotel. My wife and I loved it. I'll definitely be back
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Blanca

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Kiara

Disliked: Cleanliness, check-in
Ocean view but definitely Not a clean room
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Julie

Nothing open swimup bar closed rooms were okay be nice if they would Have tub on balcony working as well
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lisbeth

Liked: Cleanliness, check-in, communication
The staff were very friendly and welcoming, and they kindly arranged an early check-in for us, which was greatly appreciated. However, I felt that the hotel was not in as good condition as it appeared in the photos. Some areas seemed a bit worn and did not match the expectations set online. I would also have appreciated higher-quality shampoo and soap amenities.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Anne

Disliked: Cleanliness
Really old, tired rooms.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very good
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, communication
Clean room. Kind stuff. Very quiet. Lovely art!
Stayed 1 night in Feb 2026