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Sandos Cancún All Inclusive - Adults Only

4.5 star property

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
5 restaurants; breakfast, lunch, and dinner served
On the beach, white sand, free beach cabanas, sun loungers
Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is $263
$213 nightly
$263 total
Total with taxes and fees
Jul 7 - Jul 8

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sandos Suite

Sandos Suite | Living area | 32-inch Smart TV with cable channels, TV, iPod dock

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1160 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.4 out of 10
Very good
(123 reviews)
  • Partial ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Sandos Cancún All Inclusive - Adults Only is within a 5-minute drive of La Isla Shopping Mall and El Rey Ruins. .This all-inclusive property is 3.1 mi (5 km) from Delfines Beach and 3.5 mi (5.6 km) from Cancun Convention Center.

What's nearby

  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Hotel Zone Beaches - 3 min drive - 0.9 miles
  • La Isla Shopping Mall - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Zango - ‬1 min walk
  • ‪St. Trop - ‬4 min walk
  • ‪Cafetto - ‬7 min walk
  • ‪Puerto Madero - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with free minibar items and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 213 guestrooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Zango Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6254 square feet (581 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1006 out of 2111 reviews
Rating 8 - Good. 504 out of 2111 reviews
Rating 6 - Okay. 350 out of 2111 reviews
Rating 4 - Poor. 133 out of 2111 reviews
Rating 2 - Terrible. 118 out of 2111 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Stayed here before and no complaints!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

India

Liked: Cleanliness, property conditions & facilities
Quiet relaxing resort very clean staff very helpful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Delani

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, daily room cleaning, great food, and beautiful property!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mark William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, pools, beach, food all amazing!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Terry J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with very helpful and friendly staff Wilmer the concierge was extremely knowledgeable and very supportive for all our requests.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous staff.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the way around great!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, good food and variety options.
Clean beaches
Good shows
Excellent musical talent
Delicious food-the hibachi was our favorite
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!! Fonzie,Carlos and Ferman made our stay Fabulous!!!!!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Trinidad

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and adults only resort is nice! Food options were good and resort is in a convenient location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Staff, venue, and location were top notch
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, really good food overall and lots of entertainment.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun is great. The Entertainment Team makes the Resort a very Fun place to stay. Jacob in Bar One is the MAIN reason we keep coming back. I cannot stress enough how every employee is so Wonderful. Ryan, Chuck and Anita W.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Robin Alexandra

Liked: Cleanliness, amenities
Overall decent resort. Pros: not too crowded, nice beach/sand, good food choices Cons: Construction and could hear noises from above as early as 7am every day, language barrier was quite noticeable with staff, people reserving chairs and cabanas as early as 5:45am
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

ACHILLEFS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel friendly stuff ànd Àmazing food
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nicholas John Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great service
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Mike Jason

Liked: Cleanliness, amenities
The service was great and indeed a great experience
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

dean

Liked: Cleanliness, amenities, property conditions & facilities
Really fun place
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, have stayed there twice now.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Frederick

The beach is alway great and the staff were very courteous and friendly.
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The food there was a eight out of 10. The hotel was kept very clean. Enjoyed our stay. I feel that the pools need to be redone. Otherwise staff was exceptionally wonderful.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff all around, clean, attentive and friendly.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, extremely friendly staff! Shout out Eddy from Bar Two! Pool and beach area are very nice. Room was excellent with always stocked fridge by the staff. Some of the food was a miss but we loved the brick oven pizza, Italian restaurant, and steak restaurant. Much older crowd which isn’t a bad thing but if you are young expect to be around an older crowd.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort, lots of activities, able to find a beach chairs easily throughout the day, really good food. Enjoyed the tres leches cake.
Stayed 4 nights in Jan 2026