City Express By Marriott Cancun Aeropuerto

2.5 star property

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Photo gallery for City Express By Marriott Cancun Aeropuerto

Lobby
Outdoor pool, free cabanas, pool umbrellas
Property amenity
Superior Room, 1 King Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $94
$74 nightly
$94 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500
  • Place, El Tinto Golf Course
    ‪5 min drive‬
  • Place, Xoximilco
    ‪7 min drive‬
  • Place, Moon Palace Golf Club
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min drive‬

Room options

Room, 2 Double Beds

8.2 out of 10
Very good
(34 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

About the neighborhood

Cancun

When you stay at City Express By Marriott Cancun Aeropuerto in Cancun, you'll be near the airport, within a 10-minute drive of Moon Palace Golf Club and Xoximilco. .This hotel is 8.1 mi (13.1 km) from Delfines Beach and 11.8 mi (19 km) from La Isla Shopping Mall.

What's nearby

  • El Tinto Golf Course - 5 min drive - 2.7 miles
  • Xoximilco - 7 min drive - 4.3 miles
  • Grand Outlet Riviera Maya - 8 min drive - 4.9 miles
  • Riviera Cancun Golf Resort - 9 min drive - 4.2 miles
  • Moon Palace Golf Club - 9 min drive - 5.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 7 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬6 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬8 min drive
  • ‪Bubba Gump Shrimp Co. - ‬7 min drive
  • ‪Guacamole Grill - ‬5 min drive

About this property

City Express By Marriott Cancun Aeropuerto

City Express By Marriott Cancun Aeropuerto offers 137 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 137 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's late night room service. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Express By Marriott Cancun Aeropuerto Hotel
City Express By Marriott Cancun Aeropuerto Cancun
City Express By Marriott Cancun Aeropuerto Hotel Cancun

City Express By Marriott Cancun Aeropuerto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 843 reviews
Rating 8 - Good. 175 out of 843 reviews
Rating 6 - Okay. 105 out of 843 reviews
Rating 4 - Poor. 37 out of 843 reviews
Rating 2 - Terrible. 80 out of 843 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sasha

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was perfect for night before flying back home
Stayed 1 night in Jan 2026

6/10 Okay

Leslie

Traveled with family
Disliked: Amenities, property conditions & facilities
I stayed in a queen-size bed. The hotel was decent for the price, but there was no toilet paper, no towels, just one bath towel. Parking, very dusty floor, and a strong odor from the drains.
Stayed 1 night in Jan 2026

2/10 Terrible

CHAD

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nobody spoke english, room darking blinds didnt work, no ice machines, asked for some plastic silverware said I would have to pay. Shuttle service sucked free breakfast a joke lunch meat rice. Stay far.away
Stayed 1 night in Jan 2026

8/10 Good

Claudia

Traveled with family
Liked: Amenities, property conditions & facilities
Convenient location for a quick stop, as it’s very close to the airport. We liked that breakfast and airport transportation were included.
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and fairly newly. Hotel has all the basic amenities. Close to the airport. Shuttle was great. I would stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Siavash

Liked: Staff & service
Room smelled bad. Otherwise nothing wrong with the hotel, just a low end room with bare minimum things inside.
Stayed 1 night in Jan 2026

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean room and great option for a business trip
Stayed 2 nights in Nov 2025

8/10 Good

Ashley

Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

6/10 Okay

Edgar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned thoroughly and hallways seemed dirty too. Pretty basic but good location near airport if you have an early flight
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness
Stayed 1 night in Jan 2026

2/10 Terrible

Ciro Rodrigues De Oliveira

Disliked: Cleanliness
Worst experience I’ve ever had. I called before to check if we need to book the included transfer or if I had to call them when in the arrival place at the airport. They told me I should call when I was ready to the be transported. When I got to the place I had to call many and many times. I counted and have the history of 12 calls with none answer by anyone. Within a period of around 20 minutes I thought I would need to take a cab that would cost me $600 pesos, around $35 dollars. I’ve finally got in contact with them from another phone and the driver (who wasn’t very polite) picked us up. When we got to check in nobody was in the reception. We clapped hands, called the phone and after minutes, a young lady arrived with a blaze face. When I called the reception to book my transfer back from the phone oh my room, nobody answer the phone, so, I needed to got back to the reception to book my transfer back to the airport (I had just 4 hours to sleep). She was wearing earphones, so, I could guess why she wasn’t answering the calls. I definitely should be refunded for this whole mess.
Stayed 1 night in Jan 2026

8/10 Good

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities
clean room, amenities, breakfast , airport pick and drop
Stayed 5 nights in Dec 2025

8/10 Good

Milan, LONDON

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pros - Rooms were clean and spacious, Location was excellent and close to the airport, Free WiFi, Free Parking, Breakfast was good for the price and had vegetarian options. Free tea and coffee 24/7. Cons - The only thing we didn't like was the time it took us to check-in. There was only one staff and many tourists waiting to check in on a Saturday night (10-11pm). Also, both of our rooms were missing towels and we had to go and get them from the reception.
Stayed 1 night in Dec 2025

6/10 Okay

YONGQIANG, Riverton

Traveled with partner
Liked: Amenities
How should I start. It tooks us 20 minutes to find where the hotel shuttle pick up location. Then another 45 minutes for the shuttle to arrive. And despite a month ahead booking, we arrived at the hotel found the entire hotel is booked full and there is no room for us and another 3 families. We are ushered to City Express in Cancun hotel zone. Next morning we had a 6am flight, was told shuttle will be ready at 4am and we need to be ready at the lobby at 3:45. 4o’clock no shuttle, a taxi arrived but with charges. After we explained to the front desk, a shuttle was sent but only took us back to the original Marriott City Express. We had to wait again and get on another shuttle to airport. We are luck to make our 6am flight. I suppose perhaps knew Spanish would have speed things up a bit. But definitely the worst Marriott experience I ever had. Not sure other hotels around Cancun are better though. Another a family are stranded at the airport without hotel shuttle and was charged $130 $USD one way. If we didn’t have the patience, our one way airport to hotel (8 minutes drive) would have cost us $85 USD by taxi also. In comparison with Mexico City from airport to Roma Norte(30 minutes drive) of $23 USD, it’s definitely a ripoff.
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. They had a swimming pool, but it wasn’t heated so we couldn’t use it. It definitely was centrally located downtown. It wasn’t convenient if you wanted to go to the beach. However, it was convenient if you wanted to go by bus to other towns in the Yucatán.
Stayed 1 night in Nov 2025

4/10 Poor

Kevin, San Jose

Liked: Cleanliness, staff & service
Room phone not working. Had only one towel provided for two of us. Since phone is not working I needed to walk down to get another towel. Food room service was not too bad thought.
Stayed 1 night in Dec 2025

2/10 Terrible

Anderson

Disliked: Cleanliness, staff & service, amenities
Nasty
Stayed 1 night in Dec 2025

10/10 Excellent

Mirian

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Enid

Stayed 1 night in Dec 2025

10/10 Excellent

Franco, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Como hotel de paso precio valor está muy bien, pero no para una estancia de más de 2 días
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and services
Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient with professional and friendly staff. The shuttle service was easy and on time. Overall I would highly recommend this property.
Stayed 1 night in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Sep 2025