6/10 Okay
Eugene
Traveled with family
Jan 20, 2026
Liked: Cleanliness
This resort has potential, but overall the experience was mixed.
The positives:
• The à la carte restaurants were good. Food quality, service, and presentation at these restaurants stood out and were enjoyable.
• The resort has a nice layout and beachfront location, and staff at the restaurants were generally professional and attentive.
Where it falls short:
• The buffet needs improvement, especially in food variety and cleanliness. Options were repetitive, and the food stations often looked messy and not well maintained, which affected the dining experience.
• Room condition was disappointing for a resort in this price range. The property is clearly older and in need of attention. Our room showed visible wear and tear, including poor paint work, worn fixtures, cracks, stains, and general signs of neglect. It did not reflect a luxury or five-star standard.
• Maintenance and upkeep appear inconsistent, particularly in the rooms and bathrooms, which made the stay less comfortable than expected.
Overall:
This resort is not terrible, but it does not currently meet the expectations of a luxury, five-star, all-inclusive resort. With better maintenance, refreshed rooms, and improved buffet quality and cleanliness, it could be much better.
At its current state, I would rate it 6 out of 10. It may be acceptable for some travelers, but those expecting a true luxury experience may be disappointed.
Eugene
Stayed 7 nights in Jan 2026
