Compare Hotels with Shopping in Brea

"I am writing to formally lodge a complaint regarding the unacceptable condition of my room during my recent stay on 4/22 To be blunt, the state of the hotel was filthy and disgusting. I was extremely disappointed with the lack of cleanliness, specifically regarding bedding, and carpets]. This experience was far below the standard I expected and made my stay incredibly uncomfortable. I believe this matter needs your immediate attention to ensure other guests do not have a similar experience."

"The shuttle is perfect for families with kids. The staff is great and the rooms are perfect!"

"Room was clean, staff was friendly, breakfast tasted great!"

"No, there were no amenities, not even a gift shop to buy drinks or snacks. Or at least we weren’t informed as such. The clerk who checked us in gave us no information. Not even about a coffee bar. Which they had but it was too late we were already on our way out. "

"The shower drainage was very slow. Had to wait for couple of minutes between people to avoid overflow"

"I had a very odd experience at this hotel. The first few nights all was fine for the most part. The hotel is clean, though outdated, and the walk to Disneyland was minimal, which was great. That being said the last night I was there was quite odd. A robot showed up….. yes a literal robot…. Showed up at my door to deliver towels in the middle of the night, I did not request towels. Then 2 more times the same night I received 2 phone calls on the hotel phone, with no one on the other end, almost sounded like a pocket dial. My only other complaint was that I was uncomfortable with how many of my things housekeeping moved when cleaning. And they still entered and cleaned with the do not disturb sign on the door…. I liked the pool, and the room was clean enough. Overall a good spot if you just need a place to sleep. This hotel could be much improved if they did a room refurb just to update it a bit and got real coffee makers "