Compare Cheap 4 Star Hotels

"Great service, a clean environment, friendly staff, and a delicious breakfast. It’s also conveniently located within walking distance of Fashion Valley Station, making it easy to take the trolley wherever you need to go. I would definitely stay here again."

"This hotel was pretty average in terms of cleanliness and amenities. It's a good location, very close to SeaWorld, was about a 15 minute walk to Mission Beach. Not very much in the immediate vicinity though. I did have several issues with this place though: 1) I paid extra for a room with a view, however, the way this hotel is set up, there are no interior hallways. There is an exterior walkway along the front side of the room, that's where you enter. The view is also on the front side of the room. So basically, you have people walking in front of your room all the time. So, you have to choose between having privacy and closing your blinds, or having a view. I prefer privacy, so I basically had no view. 2) The sinks and mirror are open to the room. Meaning, if someone is getting ready, doing makeup, hair, etc. and they want privacy or the other person wants to sleep, there's no way to shut the door. It looks like there maybe used to be a door separating it from the room, but they have been removed. We ended up having to hang robes from the door frame to make a makeshift curtain. 3) The AC is located in the area where the sinks are and does not do a great job cooling the room unless you have it turned all the way up. This is also conflicts with problem number 2 because you'll freeze if you have to stand directly in front of it for a while when you're getting ready, so you end up having to turn it off, making the person in the room have to deal with the heat."

"The room and grounds were immaculate the staff was helpful and friendly "

"This was a clean, comfortable stay and I would be willing to stay here again, but there are a few things that I wish I had known ahead of time that may have affected my decision to book. My room was marketed as a suite with a kitchenette. However, there was no cooking equipment or kitchen equipment at all. There wasn’t even dish soap or a sponge. I had never been to a place that said you had a kitchenette in your room but then provided no supplies. I had brought my own pan, spatula, and paper goods because I didn’t know what to expect ahead of time, but it was a bummer that nothing was provided. I had to grab some dish soap and a sponge at Walmart. Also, the cooktop- the main reason I booked this room, barely worked at all. It took almost 10 minutes to fry an egg in the pan because it just wouldn’t heat up. You can hear everything going on in the room above you and beside you. I could hear every single word of conversations happening next door and the people did not seem to be raising their voices. It was a bit frustrating late at night. The people were just talking and not doing anything to cause a disturbance, the walls were just too thin. Lastly, the tv never did work. The maintenance man came in and changed the batteries in the remote and it changed channels about two clicks up and then stopped working again so relaxing and watching some tv wasn’t really an option either. So, a comfy, pretty clean place with polite staff, but may not be for everyone. "

"Staff was very Professional Room was Spacious"

"We arrived early to see if we could get an early check in, ut we couldn't, no biggie. Then we received a text about 4:18, I believe, saying our room was ready, which was fine because we were already out at the pool. The pool was beyond crowded, not the best kept, the main pool was super cloudy, there was hair in several places where you walk, i know its inevitable, and some trash under lounge chairs. I only saw two employees working. It was definitely under-staffed for every seat being used. Three water slides was the coolest! At least my kids thought so, lol! No one came and asked if we needed anything. We ordered at the bar and they were helpful. I'm not complaining one bit, but the whole one night we were there, I know, super short, the best thing was Phillip! He was the concierge staff. He was rad! Sweet and funny and beyond helpful! We joked around with each other, he asked everyone in line where they were from, he laughed with people, he offered water to everyone. He may be "just" a concierge employee, but he seemed to enjoy his job and enjoy the people coming in and out. He was awesome. Thank you, Phillip!! He is one of the reason we would return! The other reason is our room was one of the cleanest rooms we have had. So thank you to the cleaning staff as well. Not one thing out of place, not one hair left by someone, beds were perfectly made, great view of the pool, looked clean and smelt clean and even my husband was impressed. Thank you, Hyatt! Sarah U."