Compare Cheap Urbandale Americinn

"Staff were very friendly and accomadating. When we first got to our room on the 2nd floor my husband noticed water dripping from the ceiling and looked like a leak in the roof possibly. We notified front desk staff right away and they moved us to a different room on the first floor. Room was clean. Main issue was the door to the bathroom was broken. It was a pocket sliding door and it didn't lock and wouldn't stay closed. Rooms could use some updates but wasn't horrible. Pool was packed both nights we were there. Pool was really warm so kids liked that. Jets in hot tub didn't work and water in the pool wasn't filthy but was little dingy looking like their filter system needs updated. Kids loved the arcade. We went to it both nights we were there. Had issue with the prize machine the 2nd night but it didn't help that other kids were hitting the machine and it was super packed so I am sure the system was overloaded. Went back in the morning to get prizes and it worked fine. Hotel manager was in there double checking stuff when we went back in the morning. People don't respect the no smoking as someone was smoking pot in their room and you could smell it all down the hallway. Resturant was mediocare. Wouldn't go back to again. Wait staff was friendly but food just wasnt all that great. For the price they charge the portion sizes were pretty small for the pasta. "

"Lovely room. Cant say what else made this a 5 star experience lol"

"Room was clean and staff was friendly "

"The house was wonderful and exactly as described. George was extremely responsive and proactive with communication, which made everything easy from start to finish. The home was very clean, the beds were comfortable, and the neighborhood was quiet. We truly enjoyed our stay and would gladly book here again."

"I spent a little more money on a nicer suite over the standard room. The room was dirty, the pillows, sheets, and couch had very questionable stains. The sheets and pillows actually seemed unwashed, and felt as if someone very sweaty had just stayed in the room. The breakfast was from 6am- 9am, when we tried to eat at 8:30 the only thing left was gravy. Even the coffee was empty. I Also had trouble during check in, i had already paid hotels.com and showed the receipt and they showed “no payment” on their end. Now i have to dispute either their charges or hotels.com charges. On a slightly positive, the water in the shower was hot, incredibly hot. On its lowest cold setting it was steaming the bathroom. On its hottest it was as hot as a boiling pot of water and literally scalded to the touch."

"Jeanette and Gina were absolutely amazing!! They went above and beyond to make our stay comfortable. I'm Disabled, We were on the ground floor. It was very quiet, clean and nice. House keeping does a great job as well. We'll definitely stay there again. Thanks for everything and great stay. Hope to see you again, Best regards, Shana &David "