Compare Boutique Hotels in Urbandale

"When I went to my room, it hadn’t been cleaned. They wanted to refund money. I told them it was after midnight and we needed a room. They were able to get us two separate rooms instead with the second one for free. I thought the furniture and carpet were very outdated. Carpet throughout hotel had multiple stains. Couch in our room showed multiple stains. Door in room says check out is noon but housekeeping started bagging on our doors starting at 10am. And walked right in."

"Great"

"Absolutely would stay here again (Urbandale) Gina, Janette, Housekeeping were great. Went above and beyond. Clean, friendly. The only complaint I have is the beds are very firm. Otherwise, excellent!!"

"Good"

"Overall the property was fine, but for being advertised as an upper end property and for what I paid I would expect more updated tech in the room. Smart tvs and usb plugs at a minimum. I’m also not sure why I had to pay for breakfast when it was clear that everyone had access to the buffet style mediocre breakfast in the lobby. "

"Lovely room. Cant say what else made this a 5 star experience lol"