Located in Tulum (La Veleta), Panacea Condo Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. .This aparthotel is 4 mi (6.4 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Playa Paraiso.
Panacea Condo Tulum offers 23 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. This Tulum aparthotel provides complimentary wireless Internet access.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 23 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a fitness center and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a hair salon.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Property amenities
Pool/Spa
2 outdoor pools
Massage
Pool loungers
Spa services
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Children's pool
Bedrooms
2 bedrooms
Down comforter
Egyptian cotton sheets
Rollaway/extra bed: USD 20 per night
Bathroom
1 private bathroom
Free toiletries
Rainfall showerhead
Shower
Towels provided
Living spaces
Window screens
Entertainment
50-inch smart TV with cable channels
Outdoor areas
Garden
Terrace
Yard
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Concierge services
Hair salon
Luggage storage
Multilingual staff
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Things to do
Bicycle rentals
Children's pool
Gym
Yoga classes
Ecotours nearby
Fishing nearby
Scooter/moped rentals nearby
Snorkeling nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Mosquito nets
Security system
Fire extinguisher
General
23 units
Bicycle rentals
Connecting units available
Garden
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 240 per vehicle (roundtrip)
Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum
Panacea Condo Tulum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful property with lovely staff and a sweet cat. Really quiet, pool was stunning.
Milo
Stayed 7 nights in Dec 2025
Verified
10/10 Excellent
John
Dec 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay and would highly recommend
John
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
David
Feb 21, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful
David
Stayed 11 nights in Feb 2026
Verified
10/10 Excellent
Cesar
Oct 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price , great location , we love the Condo.
Cesar
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Luz
Dec 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great I wish I can go back 😊
Luz
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Sadie
Feb 23, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.
Sadie
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
JULIAN
Nov 21, 2025
Liked: Cleanliness, property conditions & facilities, communication
Beautiful apartment
JULIAN
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
Robert
Sep 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.
There was no staff. It was a self checking in and nobody was there when I arrived. Ask when you get in I had to find somewhere else to stay. I was left stranded outside.
Lisa
Stayed 5 nights in Mar 2026
Verified
10/10 Excellent
Kim Anh Charlotte
May 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Very good stay for the money spent
Kim Anh Charlotte
Stayed 4 nights in May 2025
Verified
10/10 Excellent
philippe
Nov 10, 2025
Liked: Cleanliness, room comfort, communication
Clean in a good neighborhood
philippe
Stayed 6 nights in Nov 2025
Verified
10/10 Excellent
Francesca
Oct 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
Francesca
Stayed 8 nights in Oct 2025
Verified
8/10 Good
Lyric
Sep 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I dont agree or think some of the policies are fair, but overall the best probberty ive stayed at in tulum
Lyric
Stayed 8 nights in Sep 2025
Verified
10/10 Excellent
Julian Duvan
Jan 17, 2025
Liked: Cleanliness, property conditions & facilities, communication
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Julian Duvan
Stayed 12 nights in Jan 2025
Verified
10/10 Excellent
Mark
May 14, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Mark
Stayed 8 nights in May 2023
Verified
10/10 Excellent
Martin Hønge
Nov 14, 2025
Liked: Cleanliness, room comfort, communication
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Martin Hønge
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Leah
Nov 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
Leah
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
MARIA
Jun 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
MARIA
Stayed 7 nights in Jun 2025
Verified
10/10 Excellent
Eric
Mar 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect
Eric
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Harleen
Dec 12, 2023
Liked: Cleanliness, property conditions & facilities, communication
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
Harleen
Verified
2/10 Terrible
William
Dec 26, 2025
Disliked: Cleanliness, communication
Too many hidden charges
William
Stayed 24 nights in Dec 2025
Verified
4/10 Poor
Charla
Feb 16, 2026
The pro is that the condo is well-furnished, the bed is big and soft, and you have everything you need for a comfy stay. Negatives: This is condo living and not a hotel so manage your expectations around staff being present and engaged. With that said, I found the staff unwelcoming (when they were there at all). Particularly the male staff (one of them looked at me with DISDAIN, ignored me when I greeted them). Literally none of them ever greeted or spoke to me. It felt weird and unwelcoming. I ultimately left early.
Charla
Stayed 8 nights in Feb 2026
Verified
10/10 Excellent
rotem
Apr 2, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.