The staff were friendly and helpful, and we appreciated being informed at check-in about the construction on the main floor. Fortunately, there was no construction noise in our room during the night.
We have always liked the Hilton brand, which is why we chose this property, but unfortunately this location was disappointing. The room felt poorly lit and showed signs of wear, including an old leather/vinyl chair with peeling upholstery. Both in-room phones were not functioning, which made it difficult to order room service or request extra sheets. In addition, the room remained uncomfortably hot despite setting the thermostat to 19°C.
Given the price point, we could have stayed at other nearby hotels for less. We specifically chose Hilton because of our positive past experiences with the brand, so this stay did not meet our expectations.