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Candlewood Suites - Syracuse Airport by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

A modern hotel room with a kitchenette, a dining area with bar stools, a desk, a bed, and a large window with a view.
Room
A hotel with a central entrance, multiple floors, and a parking lot with marked disabled parking spaces.
A hotel room with a bed, two bedside tables, a desk with a chair, a TV, and a window with curtains.
A self-service beverage station with a refrigerated drink display and a selection of snacks and frozen foods.

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $124
$108 nightly
$124 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪3 min drive‬
  • Place, Lake Onondaga
    ‪5 min drive‬
  • Place, Destiny USA
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio Suite

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Studio Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

A modern kitchen with a microwave, coffee maker, dishwasher, and black refrigerator.

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

A hotel room with a bed, a nightstand with a lamp, a chair, and a large mirror.

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

North Syracuse

When you stay at Candlewood Suites - Syracuse Airport by IHG in North Syracuse, you'll be in the business district, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 5.7 mi (9.1 km) from Armory Square and 6.4 mi (10.3 km) from SUNY Upstate Medical University.

What's nearby

  • Hopkins Road County Park - 3 min drive - 2.1 miles
  • Lake Onondaga - 5 min drive - 4.3 miles
  • Destiny USA - 5 min drive - 4.5 miles
  • Onondaga Lake Park - 5 min drive - 4.5 miles
  • NBT Bank Stadium - 6 min drive - 4.9 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7 Brew Coffee - ‬10 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Daily diner - ‬4 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Make yourself at home in one of the 115 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and ski storage. This hotel also features a television in a common area, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites - Syracuse Airport by IHG.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 9 out of 41 reviews
Rating 4 - Poor. 5 out of 41 reviews
Rating 2 - Terrible. 7 out of 41 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and newly updated.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel room smelled of smoke and was a bit dank. The bathroom was updated and things seemed clean. Staff was very helpful and pleasant and shuttle to airport was easy.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all new and up dated. They said we could leave our car for extended stay. But they wanted me to leave my keys. So no I did not. We ended up changing our plans at 6:00 am in the morning.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The water pressure in the sink needs to be turned up a little in the bathroom sink. The shower would not close my daughter had to hold it close so the water didn't get all over the place. Also needed more plates and silverware and cookware to fix food on the stovetop.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we were ready to check out the exit was blocked due to construction. I had someone with me that had mobility issues. We had to leave other way. They gave us a wheelchair that help but I pay over 600 dollars for the visit . We were there because of medical appointments for my daughter that is a cancer and blood disorder survivor. It would have been nice if they notified us in advance before they did construction on the front door.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction goi g on, debris every where. People from the street walking in and begging me for mo ey at the cou ter while I was checking in shows me there is zero security. Not clean. Nothing provided to be able to use the kitchenette that I paid to be able to use. Just not good all around d
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, clean and newly renovated. I appreciated the ability to open a window and it was quiet. However, the hotel was terribly disorganized, probably due to ongoing renovations; couldn't even find a spoon (I waited 20 minutes and was finally told they couldn't find one). In the morning the shuttle driver didn't know where the van had been parked, so he had to wander around looking until he found it. He did find it and I got to the airport in plenty of time (the three minute drive is very convenient) but it was a bit anxious-making. The staff were all very nice and I don't blame them for these issues, which may be temporary. I would stay there again if the price remains reasonable (if they jack it up after the renovations are done, I won't.)
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

The hotel is under construction. My room was remodeled, but there were no dishes or silverware. Most of the staff was friendly, but one of them always seemed confused and when I asked for anything, she looked at me with a puzzled look on her face. Not sure if it is a language barrier, but the rest of the staff was great. This will be nice when it is completed...
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Stayed 1 night in May 2026