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Red Roof Inn Syracuse

2.0 star property

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Photo gallery for Red Roof Inn Syracuse

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Combined shower/tub, hair dryer, towels
Exterior
Coffee shop

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$66
$57 nightly
$66 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
6614 North Thompson Road, Syracuse, NY, 13206
  • Place, Brooklawn Golf Course
    ‪8 min walk‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
HomeTown Inn by Red Roof East Syracuse
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.9 out of 5, 1,143 reviews
$52 nightly
The price is $61
Jan 21 - Jan 22
Total with taxes and fees
HomeTown Inn by Red Roof East Syracuse

About the neighborhood

Syracuse

When you stay at Red Roof Inn Syracuse in Syracuse, you'll be in the business district, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.2 mi (10 km) from JMA Wireless Dome and 9.4 mi (15.2 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 8 min walk - 0.5 miles
  • Destiny USA - 6 min drive - 7.0 miles
  • Syracuse University - 10 min drive - 12.0 miles
  • JMA Wireless Dome - 11 min drive - 10.9 miles
  • New York State Fairgrounds - 13 min drive - 13.4 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Cardinal Health - ‬2 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Barbagallo's Express Mart - ‬2 min drive
  • ‪Burger King - ‬2 min drive

About this property

Red Roof Inn Syracuse

Suburban hotel in Syracuse with free parking
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 114 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Red Roof Inn Syracuse.
Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.6
Rating 10 - Excellent. 162 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 315 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Monty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were 3 different colors of mold in the bathroom, the sprinkler was completely rusted, there were little holes chewed out around the baseboards from god knows what, and the shower wouldnt drain. Just left and didnt stay the night.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness
they got roaches and mice soon as I walked in it was 8 dead roaches on the ground & a mouse trap right in the corner
Stayed 1 night in Oct 2025

10/10 Excellent

Peggy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 5 nights in Sep 2025

2/10 Terrible

Renee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches, smells of weed and something rotting. Did not feel safe or clean enough to stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was dirty. Had cockroaches, the tub was stained and looked like it had never been cleaned. The doors didn't work properly. The elevator was broken. To make it worse, there was a naked man and woman in a room with blinds wide open for everyone to see. We had kids with us and they saw them! Never staying in one of these hotels again!
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly, I am not one to comment generally. The conditions were borderline out of an oddball hotel horror show. Conditions were subpar to almost delinquent. Dirty tub,.dirty sheets,.mildewy shower curtain and a door frame chewed up by a dog. In addition, the elevators were completely not working and you can tell that was the case for months. The phone were also un plugged. Very Strange and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Stayed 7 nights in Sep 2025

2/10 Terrible

Richard

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed on our drive to Florida. Facilities were dirty, old towel left in room by bed and garbage under the bed. Soap/ shampoo dispensers empty, no remote for the tv. Staff did get soap and remote when we asked for it. Rodent traps and insect traps all over in room. What looked like people living there were outside making noise off and on all night. Will never stay at a Red Roof Inn again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty the management did not resolve my problem and I was charged for fees not explained in the site there were roaches everywhere and I have had multiple stays and hundreds spent I want a refund for 2 days as I have overpaid and card froze because of the charges no one has resolved my issues and I’m tired of the run around
Stayed 1 night in Oct 2025

8/10 Good

Angela, Croton on Hudson

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Takeisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The conditions were terrible. Found a cigarette butt on the side chair. The bedding was dirty. The room smelled like a pack a day. The tub was so filthy I decided not to shower in it.
Stayed 2 nights in Sep 2025

2/10 Terrible

Payman

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

John, Cranford

Traveled with family
Disliked: Amenities, property conditions & facilities
Busy weekend in Syracuse. I didn't choose Red Roof. It was all I could find for the date I needed. The staff did their best. Had to get a new room as room door was jammed. Highway and airport noise was an annoyance. If you're used to high quality hotels then this place is not for you. If you're female and solo, look elsewhere.
Stayed 2 nights in Sep 2025

2/10 Terrible

MIKHAIL

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 5 nights in Sep 2025

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Gdhsjs
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Business traveler
Liked: Cleanliness
There was a large bug that came out of the blow dryer thing when I took it out of the holder. Twenty rings later and two tries no one answered at the front desk. There was no soap, body wash or shampoo.
Stayed 2 nights in Sep 2025

6/10 Okay

Tamera

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Light bulb out over sink, toilet paper on floor behind bathroom door, strong air freshener smell. Nice spacious room
Stayed 1 night in Sep 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was like a scary movie. Don’t recommend
Stayed 2 nights in Sep 2025

2/10 Terrible

PANKAJ

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel with poor cleanliness. Towels were substandard, dirty and mattress just had bare springs. There were dead bugs on the floor. Please stay away from this hotel as you will have a terrible experience.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ann

Traveled with family
Disliked: Cleanliness, amenities
Terrible smoking smell, cockroaches, no tv remote
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sink and faucet functional but broken, electrical outlet not working. Other items in poor condition. Staff very polite and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Lauren, Washington

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our stay at the Red Roof Inn in Syracuse was horrible. The elevator was broken and we were on the third floor with a toddler. The first you notice on the front door was a dent from a fist. Looks like the hotel "fixed" the dent however you can see it clearly. Inside the room, there were more wall dents. The room smelled like cigarette smoke and there was no mini fridge. The worst part of the room was there was no door knob on the bathroom door. I know on their room amenities; a mini fridge was not listed. But a door knob on a bathroom door should be expected, not a room amenity. Will not ever stay at another Red Roof Inn again. Horrible!
Stayed 1 night in Sep 2025

8/10 Good

yvonne

Traveled with partner
Liked: Cleanliness
Consideration of my husband’s ailments do face us a ground floor room
Stayed 1 night in Sep 2025

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room is ok, but bathroom could definitely use some tender loving care in there. Really nice to have a fridge and microwave in room as well! Good price and great location, it’s always our go to when coming to Syracuse
Stayed 1 night in Sep 2025