Compare Pet Friendly Hotels in Surfside

"good large clean but unheated pool\ "

"This was by far the worst hotel experience I've ever had. From the moment we checked in, it was a disaster. The front desk staff, especially Troy, was rude and unprofessional. We were initially given the wrong room, forcing us to return to the front desk to have it corrected. Once we got into the room, the issues only got worse. There were small roaches throughout the room, visible mold in the bathroom, and the air conditioning unit stopped working. When I tried calling the front desk to speak with a manager about these concerns, my calls were disconnected intentionally twice. We booked two nights and ended up leaving a day early. Troy at the front desk was especially unhelpful and dismissive. Overall, the lack of cleanliness, maintenance, and basic customer service was extremely disappointing. I would not recommend staying here."

"It was okay for the price. The bed sheets were clean"

"Everything was very clean. They seemed fully staffed and it was quiet even though it was next to the airport "

"Love the Fontainebleau Miami Beach. Room was clean, cleaning staff was excellent, actually every person that works at the Fontainebleau went above and beyond. Pool area and beach area are big enough to accommodate all guests. Note that Miami food service usually includes a service charge (aka tip). "

"Clean room, convenient 5 mins from airport. Staff were amazing and very accommodating. Parking onsite, $15 a day. Restaurant/bar inside close at 11pm. Rooftop bar. Weekends only. "