Compare Spa Resorts & Hotels in St. Michaels

"Mattress was very high at the head and foot and along one side and the rest sagged making it difficult for wheelchair bound guest."

"We had a 12 day stay here and had to ask repeatedly for clean linens and trash disposal. Had we not asked, our room would not have been touched the entire 12 days, which is inexcusable. There was rarely anyone at the desk, nor did they answer the phone when we called from our room for housekeeping service. Staff was usually sitting in a back room near the front desk, but often didn't even bother to get up to speak with customers. Since our room was on the 3rd floor, we had to use the elevator several times each day, and each time, we noticed a very distinct smell of marijuana. We also observed people sitting on the front patio smoking marijuana several times during our stay. The breakfast buffet was ok, but was often crowded with questionable people loading their plates like they were feeding 2-3 people. As a result, many items were gone when we got there. We absolutely will never go back here."

"Unauthorized room charges after I checked out of over $100. Still unresolved."

"Excellent staff and the complimentary breakfast was great. The location is perfect distance outside of the town of St. Michael’s. Our room itself was clean, but had a musty smell to it which I am not sure could have been corrected. "

"The customer service in this property is top level! The location is phenomenal. "

"I stayed one night as a single female traveler. I felt safe and comfortable on the property. I know I can always count on Marriott to have comfortable beds and pillows. I had a lovely nights rest and didn’t eat there so idk how the breakfast was. Great place for a one night stay on way to early flight at BWI."