Compare Spa Resorts & Hotels in Springfield

"Pooor staff, dirty facility "

"1"

"Breakfast was excellent. Loved the staff. Would stay there again."

"Great location"

"We have stayed here before and like the hotels overall proximity to the highway, and Cracker Barrel next door, but our room was in serious need of a little maintenance. Half the electrical and USB outlets had tape covering them, which presumes they are not functional. Was challenging to find plugs to charge all those things we seem to bring that need charging. Bob at the front desk was great and friendly during check-in. Finally, though the breakfast is free, we got down there 40 minutes before closing and the bacon, eggs and biscuit gravy was empty. When pointing this out to the attendant she just pointed to her cell phone clock, which I guess meant it was too late to restock anything. And then precisely at 9:00 while we were enjoying our juice, yogurt and bagel, she comes up to our table and shows us her cell phone clock with 9:00 on it indicating it was closing hour and time for us to leave. Like say, it's a free meal but can't say I've ever experienced anything like this before. "

"The staff were professional, courteous, and very friendly. The room was spacious and comfortable."