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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Property video
On the beach, sun loungers, beach umbrellas, beach towels
Reception
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
$348
$285 nightly
$348 total
Total with taxes and fees
Jan 28 - Jan 29

Explore the area

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Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Room Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • 290 sq ft
  • Sleeps 4

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

8.2 out of 10
Very good
(135 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

8.0 out of 10
Very good
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 4

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Pool View

  • 290 sq ft
  • Sleeps 4

View all photos for Room Premium with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Luis Donaldo Colosio), The Reef Coco Beach Resort & Spa- Optional All Inclusive is a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. .This beach resort is 1.1 mi (1.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Coco Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Avenida - 11 min walk - 0.6 miles
  • Punta Esmeralda Beach - 8 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Pizza Italia - ‬6 min walk
  • ‪Crisol - ‬9 min walk
  • ‪La Vagabunda - ‬5 min walk
  • ‪Piaggia Ristorante Ítalo Mediterráneo - ‬4 min walk
  • ‪Que Huevos - ‬5 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Quinta Avenida
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 196 guestrooms featuring LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and an outdoor tennis court. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite with Japanese cuisine at Samurai - premium only, one of the resort's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This resort has facilities measuring 8762 square feet (814 square meters), including conference space. Free self parking is available onsite.
Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.15 per accommodation, per night
  • Destination fee: USD 1.24 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer Lynne

Stayed 12 nights in Oct 2025

2/10 Terrible

Benjamin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not communicate on the site that the pool would be under construction during our visit. The parking lot had trash and looked like a dump site. The AC started leaking down into the room. The hotel staff questioned our stay when my wristband fell off but would let anyone else come in to visit the hotel beach. The noise was really loud at night when they had events so it was hard to sleep.
Stayed 7 nights in Oct 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service
The beds were very firm. The buffet options were very limited each day. Overall, not a bad place, but not the best place.
Stayed 4 nights in Oct 2025

6/10 Okay

adrian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I am a believer that the hotel should inform its patrons that before they book, they make them aware that 3/4 of the pool is closed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen Ann, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean resort with friendly staff. Great beach area, very comfortable. Loved the entertainment as well.
Stayed 14 nights in Sep 2025

4/10 Poor

Alissa Renae

Traveled with group
Disliked: Staff & service
As much as it saddens me, my friends and I did not have a great experience at the Reef Coco Beach. Previously staying in Cozumel 2 years prior, my friends and I were over the moon to travel to Playa and experience all there is to offer. Off the bat, staff were very unfriendly, greeting guests around us but simply turning a blind eye to my group of 5 and waving us to the front desk to check in. We had 2 rooms reserved but once we got to them, one was completely flooded with water actually flowing, not dripping, from the AC. It took 3 calls to finally get half of our group moved. Disappointing, but we could look past it. After that, we decided to explore the property. I asked the front desk questions on where to locate certain amenities within the resort, only to be responded to very bitterly as if the staff were annoyed. there are many “staff” that walk around, trying to sell you excursions, kinda annoying. During our 7 day stay, we dealt with the smell of mildew and bugs in our room, mediocre food, passive aggressive wait staff at the restaurants and bars- the bar staff being the absolute most unfriendly. Don’t get me wrong, there were some fabulous staff members that we were made sure to take note of their names: Abi, Allen, Angel, Francisco, Brenda, and Orozco from the Japanese restaurant. I’m unable to type much more in this review, but would’ve loved to offer more insight. I’d recommend staying in Cozumel- absolutely beautiful with the most kind people you’ll ever meet.
Stayed 7 nights in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

2/10 Terrible

Brandi

Stayed 4 nights in Aug 2025

10/10 Excellent

Rose Ann Tesiorna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is clean, friendly staff and close to some tourist spot.
Stayed 7 nights in Sep 2025

10/10 Excellent

Renu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean, right on the beach. Friendly staff. Good food choice throughout day on all inclusive. Drinks unlimited. The beach beds are so nice with whirpool/jacuzzi.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 7 nights in Sep 2025

10/10 Excellent

Natalia

Liked: Amenities
All the staff . Specially the pool Bar and the Buffet servers. Amazing service!
Stayed 3 nights in Sep 2025

4/10 Poor

Jose Manuel

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The pool was on reparations and there was no notifications of it till we arrived to the hotel. This was one of the main attractions of the hotel we considered when booking. That’s a really bad experience for me and my family. Expedia never told us or keep us posted of any of this updates or offered a other option.
Pool In reparation
Pool in reparation
Pool in repararion
Pool in reparation
Stayed 4 nights in Sep 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The food was terrible we left the resort everyday to eat breakfast lunch and dinner , all the food was cold and just had a very bad taste. The pool was under under construction with that being one of the main reason we picked this place was the all inclusive but we did not eat the food the drink did not even get to a busy . And the pool looks amazing online but it would have been nice to know it was under construction
Stayed 4 nights in Sep 2025

8/10 Good

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
The food was bad
Stayed 2 nights in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the ambience of the hotel... no free shuttle to airport....or if you did paid for an airport ride it would just be one time for that day. I ended up going ADO which is like a Greyhound Service...taxi's are outrageous in price But if you have any more specials for this same area let me know..that includes flight also.
Stayed 2 nights in Sep 2025

2/10 Terrible

Johana M

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My staying was not so good because they were in renovations. The kid pool was closed. My room was supposed to be the superior room but it didn’t seem as described. Also, they didn’t have room service.
Stayed 3 nights in Sep 2025

2/10 Terrible

yosef jaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 6 nights in Sep 2025

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Thiago Machado dos

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The flush valve was constantly making noise, the shower stall leaked water and flooded the bathroom, and the bathroom had a small mirror with a light that gave off electric shocks. None of these issues were resolved, and we weren't even moved. There's only a buffet restaurant and a snack bar, where the food selection is very limited and repetitive. The pool isn't as large as it appears in the photos, and the beach is small, and the docked boats spoil the view. Four days before the trip, I received an email offering extra services like very early check-in and very late check-out. I requested both and received a confirmation email, but upon arriving at the hotel, my very early check-in was denied and I had to wait four hours to get into my room. The beds are too small for a couple; they're not queen-size, just full-size. The crib didn't have a mattress; blankets were improvised in place of a mattress.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dominic Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the property and the all in all experience was amazing. This was my first trip to Mexico and this place did not disappoint.
Stayed 4 nights in Sep 2025

8/10 Good

NEREYDA, LEES SUMMIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very very hard, beach was very stinky and nasty
Stayed 1 night in Sep 2025

2/10 Terrible

Kira

Traveled with partner
Disliked: Property conditions & facilities
This was not whats pictured. The rooms are small. We asked to be away from too much sound and they put us tight next to the pool and the party that was! It sounded like the DJ was in our room. The bed was a brick. The room was sparse to say the least. We left that day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yazgel Helena Berrio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me quede con mi familia por 6 días y todo estuvo excelente, es el lugar ideal para descansar, disfrutar de la playa y desconectarse… Todo el staff fue muy amable y hasta le prepararon comida especial a mi hijo para la cena, ya que no le gustan muchas cosas. En general la comida muy rica y variada. Sin duda volveremos… Lo único que entrian que mejoran es el olor a humedad que a veces se siente en las habitaciones.
Stayed 5 nights in Aug 2025