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Mahekal Beach Front Resort & Spa

Property class: 4

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Photo gallery for Mahekal Beach Front Resort & Spa

A resort with a pool, palm trees, and a beach.
Property video
An outdoor restaurant with wooden tables and chairs, a bar area with bottles, and a view of the ocean.
A wooden deck with a thatched roof overlooking a beach with palm trees and the ocean.
A beachside lounge with wicker furniture, thatched umbrellas, and a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
The current price is $215
$175 nightly
$215 total
Total with taxes and fees
Oct 1 - Oct 2

Explore the area

View in a map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

Room

  • Sleeps 4

View all photos for Garden View King Bed

A bedroom with a bed, a desk, and a chair. There are windows with wooden shutters and a ceiling fan.

Garden View King Bed

7.6 out of 10
Good
(26 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Palapa

A room with two beds, a dining table, and a sofa.

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

A bedroom with a bed, a desk, and a chair. There are windows with wooden shutters and a ceiling fan.

Run of House

  • Resort view
  • 214 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

A room with a bed, a table with chairs, a ceiling fan, and a view of the outdoors.

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Ocean View

A room with a bed, a table with chairs, a view of the beach, and a thatched roof.

Double Room, Ocean View

  • Ocean view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • All inclusive
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Sep 26 - Sep 27
Total with taxes and fees
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About the neighborhood

Playa del Carmen

With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. .This beach hotel is 0.4 mi (0.7 km) from Mario Villanueva Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Avenida - 6 min walk - 0.4 miles
  • Mario Villanueva Madrid - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬5 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪Las Hijas de la Tostada - ‬5 min walk
  • ‪The Freshy Fish & Co. - ‬8 min walk
  • ‪La Vagabunda - ‬1 min walk

About this property

Mahekal Beach Front Resort & Spa

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mahekal Beach Front Resort & Spa has a restaurant on site.
Las Olas - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Property amenities

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • A tax is imposed by the city: USD 3.47 per accommodation, per night
  • Service fee: USD 15 per person, per night
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-000708/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super value resort hotel in a great location. Beach-front rooms probably have the best situations, but the forest rooms are quiet and offer some interesting wildlife - agoutis, coati mundis, and so on.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Clean property, everybody was so friendly. We’re so enjoying our vacation.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Pascual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a beautiful and peaceful place don’t have a lot of activities in the property but you have 5 Avenida 5 mn walking distance, room and property was clean.food was great and the staff was friendly
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Talya

Everything was wonderful, the staff the food the service and the resort.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

trevor

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and excellent staff.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Beautiful property in a great location.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Especially Enrique and Manuel who assisted us everyday for breakfast. The staff will not disappoint.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautiful location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most favourite place. 6th time back and will return again and again. They never miss.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

jill s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Property and room was very nice. Only downside was food. Most meals were mediocre
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, amenities
Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, clean resort grounds and beaches and pools, close proximity to 5th avenue and shopping outlets.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Russ

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great, helpful, and friendly staff that make an effort to recognize guests despite the short time allowed. The breakfast buffet was filled with alternatives that should suit every visitor - from greens to eggs and sides to pancakes and sweets. However there were invariably lines for omelets every day. While I don't mind waiting for my breakfast to be prepared, I do expect to be able to wait at my table while consuming another item that I will enjoy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ericka Jazmin Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful place property location is great , friendly staff, clean rooms and property Food was really good but they don’t offer service all day and we booked all inclusive so it was a little inconvenience when we go out and we don’t make back on time for diner, we have to do out and buy food and also the hotel fee was a different amount booked said that we have to pay at the property hotel fees but the amount was doble the one was described wen we booked.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Entire resort was spotless
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff!!! 10/10 to the staff working there who made our visit so much better.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Lenia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff! We had a great time. Everything’s tasteful. Book your excursions here!
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

kosala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Room service is inconsistent. Review your bill for incorrect billing. Would stay here again.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

james

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell from the seaweed MADE US SICK! We were unable to stay and had to leave after just one night. We tried to get a refund for the unused nights we paid for but they refused. WORST HOTEL EXPERIENCE WE HAVE EVER HAD!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

SIDNEY

Liked: Cleanliness, amenities, property conditions & facilities
beautiful facilities and relaxing vibes. staff was helpful
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

jennifer

Great - casual, unfussy but very nicd
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Roxanne Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, it was beautiful. Rooms very clean, staff awesome, pools were clean and loungers available. My only complaint was the seaweed at the beach. I understand its a huge problem but there was not attempt to clean it all in front of their property. It smelled really bad. Other places close by made attempts to clean it front of their beach. But I would return here, just at a different time of year.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing. There are so many seating options around the resort and they are very comfortable. I would have liked the hot tub hotter. Several pool options so it wasn’t ever too busy. The staff are so friendly and very hard working. Would definitely recommend.
Stayed 6 nights in Mar 2026