6/10 Okay
krystal marie
Traveled with partner
Sep 18, 2025
Room was nice, Majority of the staff was friendly and helpful. Spa/massages were amazing!!! BUT, there was construction going on right above our room so we were woken up EVERY morning with continuous loud hours long banging. 2 restaurants were closed every night. We upgraded to the Privilege package but it didn’t start until the 2nd day and even then we never got the flowers that were supposed to be included, we only got the lobster twice, and there was no difference in making dinner reservations than our friends had that didn’t get the upgrade. So, not worth the additional $85 per person per day, IMO. The food wasn’t bad but wasn’t great. Seemed to be everyone’s opinion that we met. Did the CocoBongo excursion…. Was sold as a show…. Definitely just a night club with some performance cameos. You’re there until 3a, and while it wasn’t quite the show we were hoping it was, it was one heck of a party! All in all, it was a fun time because we met some great people!
krystal marie
Stayed 4 nights in Sep 2025


































