Iberostar Waves Tucán - All Inclusive

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Dates

March 2026

April 2026

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

On the beach, white sand, sun loungers, beach umbrellas

8 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking included
Free WiFi

Explore the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

Place, Piste Cyclable sur Paseo Xaman-Ha
‪5 min walk‬
Place, Playacar Beach
‪6 min walk‬
Place, Playacar Golf Club
‪15 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Very good

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Garden view
409 sq ft
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Very good

Ocean view
409 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Excellent

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Very good

Garden view
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Garden view
409 sq ft
1 bedroom
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

Good

Ocean view
409 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Garden view
377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Quadruple Room Premium with Beach View

376 sq ft
Sleeps 4

Single Room Premium

376 sq ft
Sleeps 1

Double Room Premium

376 sq ft
Sleeps 4

Single Room Premium with Pool View

376 sq ft
Sleeps 1

Double Room Premium with Pool View

376 sq ft
Sleeps 4

Suite Junior

409 sq ft
Sleeps 1

Suite Junior

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 1

Suite Junior with Sea View

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 1

Suite Junior with Sea View

409 sq ft
Sleeps 4

Single Room Premium with Beach View

376 sq ft
Sleeps 1

Double Room Premium

376 sq ft
Sleeps 4

Quadruple Room Premium

376 sq ft
Sleeps 4

Premium Room, Beachside

Wonderful

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Premium Room, Beachside

Garden view
377 sq ft
Sleeps 1
2 Double Beds

Premium Room (Promo)

Wonderful

Garden view
377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Garden view
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Double Room Premium

376 sq ft
Sleeps 1

Double Room Premium

376 sq ft
Sleeps 4

Premium Room (Tropical View)

Very good

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Garden view
377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Beach view
409 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Partial ocean view
409 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Garden view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Garden view
Sleeps 4
2 Double Beds OR 1 King Bed

Room Premium with Garden View

Sleeps 4

Single Room Premium with Garden View

Sleeps 1

Room Premium with Garden View

Sleeps 4

Room Premium

376 sq ft
Sleeps 4

Room Premium

376 sq ft
Sleeps 1

Room Premium

376 sq ft
Sleeps 4

Room Premium

376 sq ft
Sleeps 4

Quadruple Room Premium with Pool View

376 sq ft
Sleeps 4

Suite Junior

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 4

Similar properties

4 outdoor pools, pool umbrellas, sun loungers

Pool
Hot tub
Breakfast included
All inclusive

$324 nightly

Mar 9 - Mar 10

Total with taxes and fees

About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Playacar), Iberostar Waves Tucán - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. .This all-inclusive property is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.4 km) from Mamitas Beach.

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.3 miles
Playacar Beach - 6 min walk - 0.4 miles
Mahi Golf Course - 10 min walk - 0.5 miles
Playacar Golf Club - 15 min walk - 0.8 miles
Mayan Ruins of Playacar - 2 min drive - 1.4 miles

Getting around

Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

‪Viva Wyndham Maya - ‬9 min walk
‪rosa roja - ‬5 min walk
‪Festival Grand Buffet - ‬8 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
‪Cupcake Cafe - ‬6 min walk

About this property

Iberostar Waves Tucán - All Inclusive

Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Bonsai
La Hacienda
Mare Nostrum
Tulum
Uxmal Restaurante

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
In-room crib
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
No elevator
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Ivan

Traveled with family and small children

Dec 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, good food, convenient layout of the hotel and good facilities. Beach and pool were also great. Restaurants were not overly crowded although sometimes they weren't open every day.

Stayed 7 nights in Nov 2025

10/10 Excellent

Airida

Dec 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel

Stayed 7 nights in Nov 2025

8/10 Good

Jesse

Traveled with partner

Dec 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice relaxing vacation - entertainment staff not as engaging interactive as in the past

Stayed 5 nights in Nov 2025

10/10 Excellent

Priiti

Traveled with family

Dec 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a wonderful time at the Iberostar Tucan! I traveled with a vegetarian who had plenty to eat, as well as a 12 year old picky eater, who was happy with the choices at the buffet at all meals. I was a bit disappointed by the Italian restaurant sit down option, honestly much rather preferred the variety in the buffet. Everything was always clean which can be hard to do at a large property, but all restrooms were in tip-top shape always. The beach access was amazing, and the water was a beautiful turquoise blue. You do have to get there early to save seats unfortunately, but an added perk is being able to see the sunrise while you do it, which is stunning. Overall would definitely go back to this property.

Stayed 4 nights in Nov 2025

10/10 Excellent

Aliaksandr

Dec 3, 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Brian

Dec 2, 2025

Stayed 7 nights in Nov 2025

8/10 Good

Aleksandr

Dec 1, 2025

Stayed 6 nights in Nov 2025

10/10 Excellent

Tyler

Nov 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Traveled with partner

Nov 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed the jungle and all the food options at the resort.

Stayed 4 nights in Nov 2025

8/10 Good

Elizabeth

Nov 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2025

10/10 Excellent

Fernando

Nov 26, 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

CARLOS, OAXACA

Traveled with family

Nov 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This is our third time in Iberostar Tucan, this time we spent 6 wonderful days at the resort. The food is clean and delicious. The staff is kind, knowledgeable and always helpful; they always wear their uniform but we were wondering whether they could use short sleeves as the weather is really really hot. Paco and their team at Star camp were all friendly and took good care of the kids. My daughter (11) quickly made friends there. The travel agency W2M was perfect for our vacation tour to ruins/turtles/cenote. **The only warning is that people should be careful with heat lamps at the buffet; wife had a small accident and burned hand with one of those lamps. However, the whole experience was wonderful and we can't wait to come back again.

Stayed 6 nights in Aug 2025

10/10 Excellent

Analaura, Belleville

Nov 23, 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Carrie

Traveled with group

Nov 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beach, food, pool ...fantastic. Room a bit dated.

Stayed 10 nights in Nov 2025

10/10 Excellent

Sebastian, Carter Lake

Nov 21, 2025

Stayed 11 nights in Nov 2025

8/10 Good

Staci Noelle

Nov 18, 2025

Stayed 7 nights in Nov 2025

4/10 Poor

janele

Traveled with family and small children, Traveled with group

Nov 13, 2025

Liked: Cleanliness

Disliked: Amenities

At first, we didn't get the room we wanted and when I tried to call and ask nicely if we could get a different room, a staff member Daniel was so rude and ruined my whole night. I would expect more out of the rooms since it's supposed to be a fancy hotel. The food was not great at all, lack of flavor and variety, definitely catered to people who aren't Mexican. And our experience at the Italian restaurant, was awful. The service was horrible. I will say most bartenders were super nice and there was a handful of staff members who were friendly and made our days.

Stayed 4 nights in Nov 2025

8/10 Good

Guadalupe

Traveled with family

Nov 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes, room was clean and staff was friendly. The entire resort seemed clean and welcoming.

Stayed 4 nights in Nov 2025

10/10 Excellent

Stuart

Nov 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place is beautiful and the service was great. Room was kept very clean and the staff was friendly and helpful. The beach was well maintained and lots of spots to sit in the shade and enjoy. Our family really enjoyed our stay, happy to recommend this place.

Stayed 7 nights in Oct 2025

6/10 Okay

John

Traveled with group

Nov 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Solid resort. Food should be better

Stayed 5 nights in Oct 2025

8/10 Good

Russell

Traveled with partner

Nov 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms are a bit dated. Food was quite good, especially the fish tacos in the Mexican restaurant and the beef brisket at the smokehouse. Beach is outstanding. Drinks varied in quality, some bartenders didn’t know how to make certain drinks. I was at this resort 15 years ago, main difference is no room service and no waitress at the beach. Good value and no real issues. Would recommend.

Stayed 7 nights in Nov 2025

8/10 Good

Ariana

Nov 3, 2025

Stayed 5 nights in Oct 2025

10/10 Excellent

Gal

Oct 31, 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Oct 28, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Brittany

Oct 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2025

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Iberostar Waves Tucán - All Inclusive

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Photo gallery for Iberostar Waves Tucán - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront

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Premium Room (Near Pool)

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Near Pool)

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Quadruple Room Premium with Beach View

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Single Room Premium

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Double Room Premium

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Single Room Premium with Pool View

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Double Room Premium with Pool View

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Suite Junior

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Suite Junior

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Suite Junior with Sea View

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Suite Junior with Sea View

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Suite Junior with Sea View

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Suite Junior with Sea View

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Single Room Premium with Beach View

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Double Room Premium

Quadruple Room Premium

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Premium Room, Beachside

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Premium Room, Beachside

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Premium Room (Promo)

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Premium Room (Promo)

Double Room Premium

Double Room Premium

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Premium Room (Tropical View)

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Premium Room (Tropical View)

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Junior Suite, Oceanfront

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Pure Wellness)

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Premium Room (Pure Wellness)

Room Premium with Garden View

Single Room Premium with Garden View

Room Premium with Garden View

Room Premium

Room Premium

Room Premium

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Room Premium