Iberostar Waves Tucán - All Inclusive

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Dates

May 2026

June 2026

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

On the beach, white sand, sun loungers, beach umbrellas

8 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking included
Free WiFi

$212 nightly

$260 total

Total with taxes and fees

May 12 - May 13

Explore the area

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

Place, Piste Cyclable sur Paseo Xaman-Ha
‪5 min walk‬
Place, Playacar Beach
‪6 min walk‬
Place, Playacar Golf Club
‪15 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Very good

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Garden view
409 sq ft
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Very good

Ocean view
409 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Excellent

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Very good

Garden view
377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Garden view
409 sq ft
1 bedroom
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

Good

Ocean view
409 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Garden view
377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Quadruple Room Premium with Beach View

376 sq ft
Sleeps 4

Single Room Premium

376 sq ft
Sleeps 1

Double Room Premium

376 sq ft
Sleeps 4

Single Room Premium with Pool View

376 sq ft
Sleeps 1

Double Room Premium with Pool View

376 sq ft
Sleeps 4

Suite Junior

409 sq ft
Sleeps 1

Suite Junior

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 1

Suite Junior with Sea View

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 1

Suite Junior with Sea View

409 sq ft
Sleeps 4

Single Room Premium with Beach View

376 sq ft
Sleeps 1

Double Room Premium

376 sq ft
Sleeps 4

Quadruple Room Premium

376 sq ft
Sleeps 4

Premium Room, Beachside

Excellent

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Premium Room, Beachside

Garden view
377 sq ft
Sleeps 1
2 Double Beds

Premium Room (Promo)

Wonderful

Garden view
377 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Garden view
377 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Double Room Premium

376 sq ft
Sleeps 1

Double Room Premium

376 sq ft
Sleeps 4

Premium Room (Tropical View)

Excellent

Garden view
377 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Garden view
377 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Beach view
409 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Partial ocean view
409 sq ft
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Garden view
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Garden view
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Room Premium with Garden View

Sleeps 4

Single Room Premium with Garden View

Sleeps 1

Room Premium with Garden View

Sleeps 4

Room Premium

376 sq ft
Sleeps 4

Room Premium

376 sq ft
Sleeps 1

Room Premium

376 sq ft
Sleeps 4

Room Premium

376 sq ft
Sleeps 4

Quadruple Room Premium with Pool View

376 sq ft
Sleeps 4

Suite Junior

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 4

Suite Junior with Sea View

409 sq ft
Sleeps 4

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Pool
Breakfast included
All inclusive
Spa

$206 nightly

Apr 28 - Apr 29

Total with taxes and fees

About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Playacar), Iberostar Waves Tucán - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. .This all-inclusive property is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.4 km) from Mamitas Beach.

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.3 miles
Playacar Beach - 6 min walk - 0.4 miles
Mahi Golf Course - 10 min walk - 0.5 miles
Playacar Golf Club - 15 min walk - 0.8 miles
Mayan Ruins of Playacar - 2 min drive - 1.4 miles

Getting around

Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

‪rosa roja - ‬5 min walk
‪Viva Wyndham Maya - ‬9 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
‪Cupcake Cafe - ‬6 min walk
‪Festival Grand Buffet - ‬8 min walk

About this property

Iberostar Waves Tucán - All Inclusive

Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

2 beach bars
2 poolside bars
5 bars/lounges
8 restaurants
A swim-up bar
Snack bar/deli

Restaurants on site

Bonsai
La Hacienda
Mare Nostrum
Tulum
Uxmal Restaurante

Things to do

2 outdoor tennis courts
4 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Playground
Sauna
Scuba diving
Shopping
Steam room
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Children's pool
Dining table
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
In-room crib
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
No elevator
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free stocked minibar

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

2/10 Terrible

Bernd

Jan 20, 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandra

Jan 13, 2026

Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

Jan 11, 2026

This is our second stay at Iberostar Tucan

Stayed 7 nights in Jan 2026

4/10 Poor

Susan

Traveled with family

Jan 5, 2026

Liked: Cleanliness

This stay was disappointing mainly due to food poisoning experienced by 2 members of our party. Hotel claimed no one else had it and unless a Dr said it was food poisoning they would take no responsibility but we spoke to many other guests that also had someone in their party also fall ill. Animals at hotel are the best part and the hotel is very clean.

Stayed 5 nights in Dec 2025

10/10 Excellent

Emma

Traveled with family and small children

Jan 3, 2026

Liked: Amenities

Fantastic beach

Stayed 7 nights in Dec 2025

10/10 Excellent

Jason, Short Hills

Traveled with family

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean, staff was polite and helpful.

Stayed 9 nights in Dec 2025

4/10 Poor

irina

Traveled with family and small children

Jan 2, 2026

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Why people rank it 5 stars? The rooms are very outdated! You have only 1 outlet in the room and even that is by the TV. You unplug the Lamp and you use the charger. Absolutely no charges by the bed. The room is pretty small and the bathroom is super small. We traveled with 2 small children and it was very difficult to take a shower and use the bathroom or sink all the same time. If someone is at the sink - don’t open the door you’ll hit the person. If someone is using the toilet don’t open the door you’ll literally slam the door in their face. The shower is super small and claustrophobic, the lights are very small, yellow and just not enough. There is no shelf or space to place any of your shampoos or anything. The toilet clogged twice. There is no service by the pool or the beach area. No one will bring you any drinks, you have to go wait in line and get your drink. The entertainment could be better. All the entertainment ends at 10.30. For Xmas Eve entertainment the organizers were selling bottles of alcohol which would allow you to sit at the table. The bottle prices started at $120 US dollars and if you didn’t buy one you were meant to sit on the sides of the theater area. Once the show started more than 30 tables were empty but the organizers still didn’t allow anyone to sit and if someone attempted to do so they would be asked to move out of the area to the side.

Stayed 8 nights in Dec 2025

10/10 Excellent

Brent Richard

Traveled with partner

Jan 1, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Had to get the AC adjusted after the first night. Worked fine after that. Did not spend time at the pools - Just used the beach. Swimming in the ocean was great. Meals at buffet were good. Great afternoon snorkeling tour with the on-site company. Some good bird watching down by lovers beach and along the street outside the resort. Best birding if you can arrange it is at the golf course. Hotel staff were helpful and pleasant throughout the stay. We really enjoyed the evening violinist. Beds were comfortable and room was kept clean.

Stayed 9 nights in Dec 2025

8/10 Good

Gabriella

Traveled with partner

Dec 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was friendly, rooms were clean and tidy.

Stayed 8 nights in Nov 2025

8/10 Good

Myra

Dec 31, 2025

Liked: Cleanliness, staff & service

Great food and many restaurant options on site. Beach is beautiful. Rooms need a facelift but supposedly the hotel is closing Spring 2026 - Fall 2026 to upgrade the rooms. Drink varieties are a bit limited...but we didn't leave thirsty. I would stay there again.

Stayed 6 nights in Dec 2025

10/10 Excellent

Zahra Sadat

Traveled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and welcoming, the area was nice, and the food options and quality were good. The only downside was that the beach gets very crowded—if you don’t go early in the morning, it’s hard to find a spot.

Stayed 7 nights in Dec 2025

10/10 Excellent

yael

Dec 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All good

Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia, Houston

Dec 24, 2025

Stayed 6 nights in Nov 2025

8/10 Good

Elvira

Traveled with family and small children

Dec 23, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Some pools were not so clean. The rooms are very outdated. The room gets very muggy and hot at night. So muggy the sheets and our clothes would feel wet. It smelled like mold/mildew in the room.

Stayed 3 nights in Dec 2025

10/10 Excellent

Pierre Dominik

Dec 23, 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

Gaye

Dec 21, 2025

Stayed 7 nights in Dec 2025

8/10 Good

Robert A

Dec 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful grounds and super clean resort. The staff were all amazing. The room needs to be updated . The bathroom door opens up inside the bathroom and in the way of the sink. If you want to keep it open to just curl your hair or to let steam out when showering you can’t get bye it easily. The giant ceiling fan has only one setting. On or off. AC was locked down and set at 19 degrees Celsius but wouldn’t circulate through the room unless the fan was on high speed. No other setting. It was hard to sleep because the fan blows so hard. Need a medium and low setting or better cool air conditioning. Drinks were good and we had a good quality of liquor to choose from. Great entertainment during the day and evening in the theater. Good food and plenty of options. Did not do specialty restraints as we forgot to attend as we were having so much fun.

Turn left here to arrive at the pools and beach!

Where the goldfish sleep around midnight walking home from late night snack bar.

Stayed 6 nights in Dec 2025

8/10 Good

john

Dec 18, 2025

Liked: Staff & service, amenities

Staff was excellent.

Stayed 6 nights in Dec 2025

10/10 Excellent

Donald Brian

Dec 16, 2025

Stayed 10 nights in Dec 2025

10/10 Excellent

Ashlynn

Dec 16, 2025

Stayed 4 nights in Dec 2025

8/10 Good

Julia, Lexington

Traveled with family and small children

Dec 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Iberostar Waves Tucán – All Inclusive is a beautifully designed beachfront resort set within lush tropical gardens, offering a unique blend of comfort and nature. The property features expansive greenery, winding pathways, and on-site wildlife, creating a serene, eco-inspired atmosphere. Guests enjoy excellent hotel facilities, multiple swimming pools, and direct beach access. Dining is a standout, with generous buffet selections and specialty restaurants offering diverse, high-quality cuisine to suit a wide range of tastes. This resort delivers a well-rounded, relaxed all-inclusive experience in an exceptional natural setting.

Stayed 6 nights in Dec 2025

10/10 Excellent

Diana

Dec 14, 2025

Stayed 7 nights in Dec 2025

10/10 Excellent

Dori

Dec 14, 2025

Stayed 7 nights in Nov 2025

10/10 Excellent

Maxim

Traveled with family

Dec 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property and nature was amazing.

Stayed 6 nights in Dec 2025

8/10 Good

Tony

Traveled with group, Traveled with family

Dec 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property grounds. Main pool does not have a swim up bar and no service, had to get out to go get drinks. The resort credit is not a real credit should be advertised as coupons for the resort. You can only use a little bit of the credit at certain places. The property raises prices if you use the credit. We were offered a massage from one of the employees for $128 and when we mentioned what the cost would be with the credit was told she would have to raise the price to $150 and we could get $25 off.

Stayed 4 nights in Dec 2025

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Iberostar Waves Tucán - All Inclusive

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Popular amenities

Explore the area

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront

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Premium Room (Near Pool)

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront (Beach Access)

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Quadruple Room Premium with Beach View

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Double Room Premium with Pool View

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Premium Room (Promo)

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Double Room Premium

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Premium Room (Tropical View)

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Premium Room (Tropical View)

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Junior Suite, Oceanfront

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Pure Wellness)

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Premium Room (Pure Wellness)

Room Premium with Garden View

Single Room Premium with Garden View

Room Premium with Garden View

Room Premium

Room Premium

Room Premium

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Room Premium