Compare Romantic Getaways & Hotels in Shell Beach

"Our stay at the Madonna Inn was so pleasant. Dinner at the Steakhouse was delicious. The room was cozy and welcoming. The Copper Cafe for breakfast is perfect."

"Great stay. Just one night. "

"The hotel needs some small updates/repairs like in our room the sliding door didn't lock and the toilet paper holder was broken. A new coat of paint would be nice too."

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."

"Clean & spacious room. Great location. Staff was friendly. "

"Beach view"