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The Donatello

Property class: 3.5

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Photo gallery for The Donatello

A spacious lobby with a large chandelier, a sofa set, two armchairs, a glass-top coffee table, and a view through a large window.
A formal dining room with long tables, leather chairs, and wall-mounted mirrors.
A large, multi-story hotel with a prominent entrance and a series of balconies.
A rooftop terrace with round tables and chairs, potted plants, and a view of the city skyline.
A lobby with a fireplace, seating area, and large windows offering a view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
501 Post St, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a large bed, a sofa, a desk, and a coffee table.

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(198 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Francisco

With a stay at The Donatello, you'll be centrally located in San Francisco, steps from Union Square and 15 minutes by foot from Moscone Convention Center. .This hotel is 0.3 mi (0.5 km) from SF Masonic Auditorium and 0.4 mi (0.7 km) from Warfield Theatre.

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 5 min walk - 0.3 miles
  • Grace Cathedral - 6 min walk - 0.4 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪King George Hotel - ‬2 min walk
  • ‪Zingari Ristorante + Jazz Bar - ‬1 min walk
  • ‪Persona - ‬3 min walk

About this property

The Donatello

The Donatello offers 94 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Zingari, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Zingari - This restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Null
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and and spacious rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Union Square and so many other attractions. Also very great location for transportation.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really comfortable room, all the amenities, and very accommodating staff. They brought champagne and snacks to our room for my birthday.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room was clean and very spacious. Great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and personal welcomes. Made me feel as if I had returned home.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff, always willing to go an extra mile for you at any time. Great location with easy access to everything downtown. Rooms were surprisingly large and had a kitchenette which was nice, but very clean and comfortable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great room and amnenities.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Staff is very nice and helpful. There's lots of restaurants around. Valet parking and very clean rooms. Highly recommend this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was spacious and had great amenities. The locker room area was really nice. All the staff were very friendly. The location overall is good. It is downtown so can be sketchy nearby but we would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and amazing staff. Thank you for a lovely stay!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! Everyone so friendly and helpful. Great service. Very convenient having a small kitchen. We definitely going back!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming, friendly and helpful, especially Pam who gave us a bunch of recommendations for local spots to check out. Rooms were clean and very large. Didn’t get a chance to use the fitness center and/or spa area but it was nice to know it was there. The area nearby is nice in most directions. You can end up in a rough part of town if you aren’t sure of where you’re going, but the other directions have plenty of great food and public spaces.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Average Hotel, the parking is very expensive
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, club lounge and locker rooms are great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Beautiful property
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel, close to everything I needed.
Stayed 4 nights in Mar 2024

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